3614 - Instructions
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Motor/Pump Siezed - Only Getting A "Humming" Sound
5 of 7 people
found this instruction helpful.
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Scott from Oklahoma City, OK
- A Bit Difficult
- More than 2 hours
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Pliers, Screw drivers, Socket set, Wrench set
Only getting "humming" sound from dishwasher. Although water had filled the dishwasher tub, pump/motor would not operate. After some research, figured the motor had siezed and I had to replace the pump/motor assembly as mentioned on this site. The kit came in a couple days and I reserved a Sunday afternoon for the repair which I had neve
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r done before. Hardest part of repair was unhooking and removing dishwasher from under counter and then getting it back in proper place. I would suggest providing some instruction within the repair instructions showing how the dishwasher is installed or how to remove it as I had never installed one so I was not quite sure what screws etc I needed to remove on the dishwasher itself to start to remove it? I was able to find the original installation instruction for the dishwasher and found that all you had to do was remove two screws from the inside top of the dishwasher which were securing it to the bottom side of the kitchen counter and then the whole thing just slides out. Once removed, turned dishwasher over to access bottom where pump/motor is located. After determining which diagram to use with the instructions, proceeded to replace the motor/pump assembly. It came out easily after wrestling with some corroded bolts/nuts and the existing pump inlet and outlet hose clamps. Mine were old and worthless and no new ones (3-4") are supplied with the kit. Had to run to hardware store to get new hose clamps for the inlet/outlet of the pump before intalling new one. Suggest new hose clamps be provided with the kit. Only thing that was not too clear in instructions was when reconnecting power wiring harness to motor. By looking closely at the instruction diagram I was able to locate what looked to be the right power extension harness from the bag of parts and attach it to the existing power wire harness and the new motor. Suggest also that you somehow better distinguish or identify the proper way the power wire harness should be fastned to the motor? The existing power wires were both the same color and both the female and male connections for the power at the new motor were identical leaving you to guess which wire goes to which connection. After re-installing dishwasher, put about a gallon of water in bottom of unit prior to starting and then put it through a few cycles. It has been working just like new. Suggest having a helper when removing and re-installing dishwasher from under kitchen counter to assist with the power cord, water line, drain line, and help to turn the dishwasher upside down and right side up again.
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Would not pump in or out.
5 of 7 people
found this instruction helpful.
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Kim from Wilmington, OH
- Easy
- More than 2 hours
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Nutdriver, Pliers, Screw drivers
With no wiring diagram, I was reduced to testing each component discreetly. The "Heated Dry - On/Off" rocker switch tested open in both switch positions. Replacement of it corrected the problem. I'd still love to see a wiring diagram to learn just where (and maybe why) in the circuit that silly switch interrupts current to the fill and
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pump-out solenoids. I would not recommend this repair without a wiring diagram for anyone unfamiliar with basic electricity and motor, solenoid, etc. operation.
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Silverware basket was missing in the condo that we rented
4 of 5 people
found this instruction helpful.
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donald from fullerton, CA
- Really Easy
- Less than 15 mins
I just plugged in the model number and a screen came up that showed all the part numbers that made up the model. picked out the parts that we needed and ordered it and within 2 day we had the new basket that we needed for our dish washer.
the service and ease was better that going to the appliance store and picking up the basket.
... Read more />I was very happy the the service.
Donald Brown
the service and ease was better that going to the appliance store and picking up the basket.
... Read more />I was very happy the the service.
Donald Brown
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Motor froze up on dishwasher
5 of 8 people
found this instruction helpful.
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Raymond from Oshkosh, WI
- Really Easy
- Less than 15 mins
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Screw drivers
Removed dishwasher, took off motor, and ordered part. It was delivered in a timely fashion (3 days). Determined which directions to follow. Used screwdriver to hook up motor. Put dishwasher back into cabinet area, made sure there were no leaks before fastening the dishwasher in place. Took about 1/2 hour to complete process. Very satisfie
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d.
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poor dish washing
4 of 5 people
found this instruction helpful.
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THOMAS from LACONIA, NH
- A Bit Difficult
- More than 2 hours
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Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Read directions. They were poorly drawn. Set them aside. Opened up unit on December 26th. I made careful observation of the wiring, two hoses, one metal bracket, the hose two clamps, and then proceeded. Instructions said 1 to 2 hours, to complete. Ha Ha, perhaps if you've done it before. It was actually really closer to four hours.
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When done, it worked perfectly. The best part, my wife said: "This was the best Christmas present ever!" That made my day! Dishes are clean again, just like new! Thank you: www.PartsSelect.com.
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detergent shaft and arm broken
5 of 9 people
found this instruction helpful.
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Michael from Shelton, CT
- Easy
- Less than 15 mins
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Screw drivers
pretty easy, take off 7 screws from inside door
only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)
only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)
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Broken rack roller for upper tray
3 of 3 people
found this instruction helpful.
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Laurence from Clinton, MA
- A Bit Difficult
- Less than 15 mins
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Screw drivers
My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rea
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r of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.
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Door falls open and/or is not counterbalanced
3 of 3 people
found this instruction helpful.
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Ed from CHICAGO, IL
- Really Easy
- Less than 15 mins
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Screw drivers
First I removed the four screws holding on two metal panels to gain access to the springs. Then I unhooked the broken assembly from the springs. Then I hooked the new assembly to the hinge. Finally, I reconnected the assembly to the springs. (I didn't have to unhook the assembly from the hinge because it had already broken off.)
... Read more />This part must be one of those that commonly goes because I had replaced the other side about a year ago. The most difficult part a year ago was diagnosing the problem and figuring out how the pieces fit together. This now it was a quick repair because I knew exactly how to fix it. (And thanks to PartSelect for delivering the part in 48 hours even though I didn't pay for quick delivery.)
... Read more />This part must be one of those that commonly goes because I had replaced the other side about a year ago. The most difficult part a year ago was diagnosing the problem and figuring out how the pieces fit together. This now it was a quick repair because I knew exactly how to fix it. (And thanks to PartSelect for delivering the part in 48 hours even though I didn't pay for quick delivery.)
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Rollers were missing from front of the rack
3 of 3 people
found this instruction helpful.
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John from Friendswood, TX
- Really Easy
- Less than 15 mins
The new rollers snapped into place on the rack, by simply pushing them in. I was able to do it by hand, my wife could not do the same, so you might use some pliers.
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Missing lower rack wheels
3 of 3 people
found this instruction helpful.
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William from Ballston Spa, NY
- Really Easy
- Less than 15 mins
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will b
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e a regular customer with that kind of service. Well done/Good Job.
Bill
Bill
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side ends were broken off so rollers came off every time we pulled the racks out
5 of 9 people
found this instruction helpful.
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Daniel from Circleville, OH
- Really Easy
- Less than 15 mins
installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.
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Axel for upper rack broke
4 of 6 people
found this instruction helpful.
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Michael from BRONX, NY
- Very Easy
- Less than 15 mins
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Screw drivers
over time the upper rack axles broke so the rack would just come out of the rollers. I ordered the parts from here and had to youtube how to get the stops out so I didn't have to unscrew the metal guides out making an easy job into a hard one. all you have to do is with a flat head screw driver is slightly bend the plastic end part of t
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he stop which is in the metal guide that stops the wheels from coming out of the guides. once you bend out the plastic end you then turn the stop to get it out of the metal guides. if you youtube it its very easy. just be easy when you bend the plastic piece because I can see it breaking. I didn't break mine so the job was very very easy and took all of about 5 to 10 minutes to complete the entire job. I love this site it had real life info to help out when you need to do a job and trouble shoot your appliance.
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Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
4 of 6 people
found this instruction helpful.
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Jack from BELLEFONTE, PA
- Very Easy
- Less than 15 mins
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Screw drivers
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to cl
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ip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
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Door on dishwasher leaked when the dish washer was on.
3 of 3 people
found this instruction helpful.
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Kenneth from ROSEVILLE, CA
- Very Easy
- Less than 15 mins
Replaced door seal and corner seals. Be sure to heat door seal in dryer be for instillation, 2 minutes. Makes for an easy installation.
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Upper rack would fall down because of worn-out rollers
4 of 6 people
found this instruction helpful.
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Bettie from ATLANTA, GA
- Very Easy
- 15 - 30 mins
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Screw drivers
Determined not to call a repairman for such a simple problem, I watched your extremely helpful video. The ordered parts came right away and all it took was a screw driver and 30 minutes to take off and replace four rollers. So easy, this 75 year-old grandma could do it!
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