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Freezer and refrigerator stopped cooling
The site offers a video for this part which worked perfectly. In addition to replacing the part, since the cardboard panel was off, we also cleaned all the dust off of the coils which someone recommended to do annually.
This was a really simple repair. The hardest part was getting the broken piece of the plastic end cap out of the metal retainer bar. I had to use a small screwdriver to gently pry it out of the two notches in the retainer bar. Then I just slipped on the new part, and snapped the whole retainer bar into the fridge door and that was it.
If the end cap doesn't lock into place when you slide it into the metal retainer bar, you may need to bend the bar (gently) to get the notches around the plastic clips. You don't need a lot of force to do this since all you want is to lock the end cap in place.
Lightning struct the house and fried the evap thermostat
Noticed the evap fan wasn't working, so trying to disconnect the wire broke the connection so had to order a new motor. Installed the motor but it still didn't work. Had a technician look at it and he said it was the control board. Ordered and installed control board and still didn't work. The only element left is the evap thermostat. Jumped the thermostat and it worked so ordered and installed a thermostat. It works now
Removed screws holding unit and removed unit. Removed switch from connectors in unit. Replaced unit without switch. On day switch arrived (delivery was prompt) my wife replaced switch by attaching the two connectors and slipping into unit without having to remove entire unit. How easy was that!!!
Evaporator fan motor quit and would not circulate cold air from coils.
Remove shelves and rear panels to get to motor. Motor is held in place on shroud by simple strap. Remove fan blade, then un hook strap, remove and save rubber spacers on old motor to reuse to remount new motor. New motor Mew motor has wiring harness that is universal. Cut out the three wires that go to the new motor leaving long as possible, cut wires from old motor as long as possible, strip ends of all wires 1/2 inch, connect wires by color,slip into provided wire connectors and crimp. Pull on wires to insure connection. Tie wires together so they don't touch the coils. Plug in and check operation. If all is working unplug and replace all covers and shelves. Plug back in and it will take few hours to reach operating temperature. Video of side by side repair shows easy removal of panels and motor.
The plastic ends are held to the retainer bar by small metal tabs in the retainer bar. Pry up the tabs to remove the broken part. Insert the new part and crimp the tabs back down with a pliers. Couldn't be easier.
removed ice maker,,and screws holding back of freezer cover,unplugged wires and removed the cover and fan.wow,only wire to element had come unplugged!went ahead and replaced thermostat,and defrost timer,both were easy to do
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the wiring harness plug, replaced the old timer with the new one, re-connected the wiring harness and reinstalled the mount in position. Hardest thing about it was lying on the floor.
Looked up similar problems and found it to be the defrost timer. All I had to do was remove the plastic portion in the fridge section to get to the old timer. Popped the new one in and put it back together. Works great now. Would have been almost $150 to have a repair company come out and fix it.
After waiting over 2wks for my part to arrive, I purchased the part locally and made the repair the same day as I am still waiting for the part to arrive from you guys. Your customer service really needs improving. I paid for 2 day shipping, what a joke. I will be returning the part as soon as I receive it thanks.
defrost heater not working; defrost timer not rotating so coils ice up
Checked for continuity in heater, defrost thermostat and defrost timer. Heater good; not sure about thermostat or timer. Replaced thermostat - no change. Replaced timer - rotating and heater working.