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11082477310 Kenmore Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Tub off center. Upper agitator not driven.
10 of 13 people
found this instruction helpful.
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Thomas from Addison, NY
- Easy
- 15 - 30 mins
-
Pliers, Socket set
Pop off the softener dispenser. Pull the cover/ seal out of the upper agitator. With 7/16" socket and extesion bar, remove bolt and pull upper agitator straight up and off. dump out old assembly and replace with new assembly. Set back in place and replace bolt. Repair kit comes with good instructions and new rubber O ring for bolt cover/
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seal. (thanks).
The suspension spring takes more effort but not hard. with washer laying on face I used a piece of 2x4 to pick up the tub in the direction of the broken spring. Put the new spring through the wire hook loop and snake it through the slot in the frame and you can see how it locks in place. With the 2x4, push the tub toward the new spring until you can hook it through the slot on the tub frame. Done. Parts cost less than an estimate from a service call and I finished the job in 30 minutes, which includes unplugging the power cord, turning off the water and taking off the hoses so I could lay the washer down. Saved the website in my favorites for the same great prices and fast shipping next time.
The suspension spring takes more effort but not hard. with washer laying on face I used a piece of 2x4 to pick up the tub in the direction of the broken spring. Put the new spring through the wire hook loop and snake it through the slot in the frame and you can see how it locks in place. With the 2x4, push the tub toward the new spring until you can hook it through the slot on the tub frame. Done. Parts cost less than an estimate from a service call and I finished the job in 30 minutes, which includes unplugging the power cord, turning off the water and taking off the hoses so I could lay the washer down. Saved the website in my favorites for the same great prices and fast shipping next time.
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Machine agitated during cycle but would not spin clothes dry.
10 of 13 people
found this instruction helpful.
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Kurt from Bremerton, WA
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers, Socket set
Followed the excellent video instructions. They say you can perform the repair without removing the enclosure, but when I saw how easy it was to remove it, it definitely improves the access and speeds the repair. Have a piece of wire handy to to hold the pump assembly out of the way. Installed new clutch kit and it runs like a champ.
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there was a hole in the original drain hose
10 of 14 people
found this instruction helpful.
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Kathy from Pittsburgh, PA
- Really Easy
- Less than 15 mins
-
Pliers
First, I read the previous repair stories, so I knew what step to do first. So, first I took the hose off of the drain, then I removed it from the washer. And as the previous repair story stated, some water came out and I had a towel ready to catch the water that was in the hose. I threaded the clamp onto the new hose, pushed the new ho
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se onto the washer, used the pliers to open the clamp to better clamp the hose onto the washer. Then, placed the drain hose into the drain pipe and it was done! Thanks for such a great site!
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Top section of the agitator would not work properly
12 of 20 people
found this instruction helpful.
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James from Crownsville, MD
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Removed the top cap, unbolted the agitator, lifted off the top section, removed old "dogs" and replaced new "dogs", reinstalled agitator and tested.
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Severe wobble during spin cycle.
9 of 11 people
found this instruction helpful.
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Steven from Dallas, GA
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers
After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spr
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ing bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!
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Washer basket off-center and wobbling during spin cycle
8 of 8 people
found this instruction helpful.
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Craig from Woodland Hills, UT
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Remove the washer case/enclosure to expose all the internal parts. Lie on the floor and with pliers and a strong arm. Remove and replace each spring one at a time. Pretty straightforward.
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With full load, clothes were not agitating correctly - very little action or movement of the upper agitator section.
8 of 8 people
found this instruction helpful.
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Douglas from Lancaster, CA
- Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Took off softener dispenser, pried off top of agitator, removed bolt from top of agitator.
Then pulled out the agitator assembly for easier access.
Used screwdriver to brake small plastic keepers holding secondary agitator ratchet clutch to the secondary agitator.
Assembled and inserted new ratchet mechan ... Read more ism in the top of the agitator, making sure 4 small square pegs protruding from the end of the new assembly fully entered into mating holes on the secondary agitator.
Placed the agitator back on the agitator post and installed and secured bolt. Replaced cap and installed softener dispenser.
Then pulled out the agitator assembly for easier access.
Used screwdriver to brake small plastic keepers holding secondary agitator ratchet clutch to the secondary agitator.
Assembled and inserted new ratchet mechan ... Read more ism in the top of the agitator, making sure 4 small square pegs protruding from the end of the new assembly fully entered into mating holes on the secondary agitator.
Placed the agitator back on the agitator post and installed and secured bolt. Replaced cap and installed softener dispenser.
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Direct drive pump was leaking
8 of 8 people
found this instruction helpful.
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Philip from DENTON, TX
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the
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hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.
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washer would not spin clothes
8 of 8 people
found this instruction helpful.
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Joseph from KEARNY, NJ
- Really Easy
- 1- 2 hours
-
Socket set
Followed the video instructions. Had no problems. The video was accurate.
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Out of balance on spin cycle
9 of 11 people
found this instruction helpful.
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Tom from LATROBE, PA
- A Bit Difficult
- 1- 2 hours
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Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Followed the videos on the website. But had to order parts twice because it wasn't the springs it was the plastic bushings the tub sits on that caused the wobble. No big deal though. All told it was still far less expansive than a new machine.
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Spider coupling between motor and transmission broken
9 of 12 people
found this instruction helpful.
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Robert from Friendswood, TX
- Really Easy
- 30 - 60 mins
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Nutdriver, Pliers, Screw drivers
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy rep
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air.
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Washer would'nt spin
9 of 12 people
found this instruction helpful.
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Dean from Poplar Grove, IL
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Socket set
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
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banging noise during spin cycle, tub out of balance
8 of 9 people
found this instruction helpful.
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Russell from CHARLTON CITY, MA
- Easy
- 1- 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set
I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.
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noisy
8 of 9 people
found this instruction helpful.
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clinton from selah, WA
- Really Easy
- 1- 2 hours
-
Nutdriver, Screw drivers
just like video showed really helpfull
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I had a broken fabaric softener dispenser
7 of 7 people
found this instruction helpful.
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Brian from Bridgewater, VA
- Really Easy
- Less than 15 mins
The dispenser ring was loose due to the broken plastic dispenser. Replacement was too easy.
Removed the old, and snapped the new one in place. Took all of 1 minute. Now I'm back up and running
Removed the old, and snapped the new one in place. Took all of 1 minute. Now I'm back up and running
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