- Home
- 11023032101
- Instructions
11023032101 Kenmore Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
17 of 36 people
found this instruction helpful.
-
Randy from Atlanta, GA
- A Bit Difficult
- 1- 2 hours
-
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
Other Parts Used:
Was this helpful?
Thank you for voting!
noisy
8 of 9 people
found this instruction helpful.
-
clinton from selah, WA
- Really Easy
- 1- 2 hours
-
Nutdriver, Screw drivers
just like video showed really helpfull
Was this helpful?
Thank you for voting!
Water Pump was leaking
9 of 13 people
found this instruction helpful.
-
Rick from Liberty, SC
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.
I turned the washer on its side and felt where the leak was on th ... Read more e pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.
I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
I turned the washer on its side and felt where the leak was on th ... Read more e pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.
I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
Read less
Other Parts Used:
Was this helpful?
Thank you for voting!
No agitation, No spin, pump OK
7 of 7 people
found this instruction helpful.
-
Ernest from Midlothian, VA
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold
... Read more
the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Read less
Other Parts Used:
Was this helpful?
Thank you for voting!
top agitator would not operate
8 of 11 people
found this instruction helpful.
-
Larry from Edgewood, TX
- Really Easy
- Less than 15 mins
-
Socket set
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
Was this helpful?
Thank you for voting!
Ground prong on power cord was broken
10 of 17 people
found this instruction helpful.
-
RONALD from PORT ORCHARD, WA
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
Other Parts Used:
Was this helpful?
Thank you for voting!
Lid trigger went and fried both plug and connector
8 of 12 people
found this instruction helpful.
-
barbara from MILLVILLE, NJ
- Very Easy
- Less than 15 mins
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
Was this helpful?
Thank you for voting!
Washer would not work in agitate or spin cycle
6 of 6 people
found this instruction helpful.
-
yesenia from apopka, FL
- Really Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off wit
... Read more
hout unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.
The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.
It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.
It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
Read less
Was this helpful?
Thank you for voting!
The middle tub would not come out
7 of 9 people
found this instruction helpful.
-
Jayanti from SNELLVILLE, GA
- Very Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , ... Read more I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , ... Read more I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
Read less
Was this helpful?
Thank you for voting!
Washer lid seal replacement
6 of 7 people
found this instruction helpful.
-
Kathleen from Ocala, FL
- Really Easy
- Less than 15 mins
Ordered the part, received part in short time and snapped it on in less than a minute. Seals better than original.
Thanks PartSelect. I will be back.
Thanks PartSelect. I will be back.
Was this helpful?
Thank you for voting!
Top section of agitator would not spin.
6 of 7 people
found this instruction helpful.
-
Russell from Hyannis, MA
- Really Easy
- 15 - 30 mins
-
Socket set
Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]
Other Parts Used:
Was this helpful?
Thank you for voting!
Washer would not fill with water...
5 of 5 people
found this instruction helpful.
-
Eddie from Charlotte, NC
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Watched the video on the website... and did what it said to do. It was VERY helpful... It did not fix the problem... so now I'm on to the next possible solution. Also, provided by the website. The valve was the problem 85% of the time. The water level switch is the problem 10% of the time. The water level switch is what I ordered nex
... Read more
t.
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
Read less
Was this helpful?
Thank you for voting!
Replacing water inlet valve with new one
5 of 5 people
found this instruction helpful.
-
David from HENRY, VA
- Really Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
The instructional video that was attached with the part I purchased was spot on with very simple instructions. The inlet valve came with a metal bracket that was not needed for my model, so just tossed it. Was completed with replacement in about 30 minutes with help from my aspiring handywoman wife (would have taken 15 minutes without her
... Read more
)
Read less
Was this helpful?
Thank you for voting!
tub would not spin....burning smell
6 of 8 people
found this instruction helpful.
-
John from Elm Mott, AL
- Easy
- Less than 15 mins
-
Nutdriver, Pliers
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/st
... Read more
raps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
Read less
Was this helpful?
Thank you for voting!
Coupling on Whirlpool Washer gave out
5 of 5 people
found this instruction helpful.
-
Ronny from Santa Monica, CA
- Easy
- 30 - 60 mins
-
Screw drivers, Socket set, Wrench set
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:
1. unscrew the 2 screws that hold the control panel on top of the machine in place
2. unscrew the screws that connect the housing with the back panel
... Read more >3. pop the 2 clips under the control panel to release the back panel
4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)
5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine
6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.
7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside
8. you can now remove the broken coupling
9. check for any fragments and clean off what needs to be cleaned
10. replace the coupling
11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!
12. test
1. unscrew the 2 screws that hold the control panel on top of the machine in place
2. unscrew the screws that connect the housing with the back panel
... Read more >3. pop the 2 clips under the control panel to release the back panel
4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)
5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine
6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.
7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside
8. you can now remove the broken coupling
9. check for any fragments and clean off what needs to be cleaned
10. replace the coupling
11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!
12. test
Read less
Other Parts Used:
Was this helpful?
Thank you for voting!