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11020372711 Kenmore Washer - Overview

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Dryer Screw – Part Number: WP90767
$7.47
In Stock
Dryer Screw
★★★★★
★★★★★
(2)
Part #WP90767
This screw is sold individually.
Touch-Up Paint - White – Part Number: 72017
No Longer Available
Touch-Up Paint - White
★★★★★
★★★★★
(7)
Part #72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is an 18 ml, or.6 fluid ounces, bottle of touch-up paint. It also features a brush for easy application. This quick-drying, long-lasting paint is perfect for fixing any nicks, scratches, or chips on the exterior of your appliance. This paint is white in color, and provides a durable finish.
Washer D-Shaped Knob Insert – Part Number: WP8536939
$9.62
In Stock
Washer D-Shaped Knob Insert
★★★★★
★★★★★
(2)
Part #WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
Lid Lock Assembly – Part Number: W10810403
$80.82
In Stock
Lid Lock Assembly
★★★★★
★★★★★
(22)
Part #W10810403
This lid lock assembly is supplied by the original manufacturer for use in various models of top-load washing machines. The assembly includes the lid lock mechanism and the wiring harness. You can find it positioned on the underside of the washer lid. The lid lock assembly is designed to prevent the washer lid from opening during use. This is a safety mechanism that ensures that users do not accidentally come in contact with moving parts or are not injured by spilled water or detergent. If the lid lock assembly is faulty, the washer may be unable to start the cycle or it may stop in the middle of a cycle.
Hose Clamp – Part Number: WP285655
$9.62
In Stock
Hose Clamp
★★★★★
★★★★★
(2)
Part #WP285655
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installation, you will need a flat head screw driver to replace the clamp and a drill to access the screws to remove the front of the washer. Be careful if you do not have specific clamp pliers as the clamp could fly off. Once the front of the washer has been removed, take a quick look for water damage or any obvious signs of where the leak is coming from. If it is not obvious, run water to test.
Affresh Washing Machine Cleaner - 3 pack – Part Number: W10135699
$20.36
Special Order
Affresh Washing Machine Cleaner - 3 pack
★★★★★
★★★★★
(2)
Part #W10135699
Affresh Washing Machine Cleaner includes three slow-dissolving tablets that help remove odor-causing residue from inside the washer. Suitable for all washer brands, including high-efficiency (HE) machines, the formula is also septic-safe. Place one tablet directly in the empty wash basket and run the Clean Washer cycle, or use a normal cycle with hot water. Use monthly or every 30 wash cycles for best results.
Agitator – Part Number: W11550891
$68.86
In Stock
Agitator
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★★★★★
(6)
Part #W11550891
This agitator assembly is an authentic OEM part that is compatible with various models of washing machines. It consists of a central shaft with a series of fins attached to it. When the washer is operating, the agitator rotates back and forth, causing the clothes to rub against each other and against the agitator itself, which helps to loosen dirt and stains. If the agitator does not move or moves erratically while the washer is running, then this is a sign that it is faulty. You may also hear unusual noises such as grinding or rattling and notice that your clothes are not distributed evenly around the agitator during the wash cycle.
Water Inlet Valve – Part Number: W11220230
$97.35
In Stock
Water Inlet Valve
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(16)
Part #W11220230
This is a water inlet valve made for washing machines. This part is used to control the flow of water into the fill hose of the washing machine, to allow the washer to fill up with water. If your washing machine is not filling up with water properly, or if you are noticing leaks underneath your washing machine, the inlet valve has likely failed and you will likely need to replace it. This OEM inlet valve features two different inlets for hot and cold water but does not come with any other parts or accessories for installation. To replace this water inlet valve, you will need tools such as a screwdriver or wrench to gain access to it and remove it.
Washer Washplate Screw – Part Number: W10752187
$7.47
In Stock
Impact Absorber – Part Number: WP8564458
$9.62
In Stock
Impact Absorber
Part #WP8564458
This is an impact absorber, also known as a sound dampening pad, for washing machines. This sound dampening pad attaches to the top of your washing machine drum to reduce the severity and harshness of vibrations and movement during the washing and spinning cycle, to produce a quieter laundry experience. If your washer is shaking excessively during operation, this pad may be worn out or simply missing, and in need of replacement. To replace this pad, you will need a screwdriver or wrench to access the inner portion of your washing machine and remove the old one and install the new one. This OEM pad measures 5-inches by 3-inches and is sold individually.
Washer Drain Hose – Part Number: W11244231
$26.82
In Stock
Washer Drain Hose
★★★★★
★★★★★
(17)
Part #W11244231
The drain hose carries used water from the washer to your house drain.
SLIDER – Part Number: W10734521
$48.45
In Stock
SLIDER
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★★★★★
(1)
Part #W10734521
This clutch slider kit is genuine OEM replacement kit that fits in various models of washing machine. It is a part of the transmission system in your washer which is responsible for controlling the movement of the agitator during the wash and spin cycles. The assembly includes the clutch band, slider, and lock ring. The kit helps to regulate the speed and direction of the agitator or drum. It allows the machine to start and stop spinning smoothly, as well as change speeds as needed during the wash and spin cycles. If the clutch slider kit has worn or damaged components, it can lead to problems like difficulty starting or stopping the machine, excessive noise during operation, or failure to spin properly.

Questions And Answers for 11020372711

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Jose - For model number 11020372711
January 28, 2023
Where can I find replacement top lid
Chris Boyle Profile
Hello Jose, We are glad you asked! Yes, the Lid PS12074642 is available on our site. We are pleased to have been able to help.
$230.86
In Stock
Washer Lid
2 people found this instruction helpful.
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Doug - For model number 11020372711
April 15, 2022
Washer will not operate. Indicating codes "e2" & "f6".
Chris Boyle Profile
Hello Doug, Thank you for the question. The F6 E2 alert indicates there is issue with the appliance control unit, user interface or associated wiring. If unplugging the appliance to reset for 5 mins does not help and the wiring is secure with no damage, you may have a faulty Control Board. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
$295.03
Special Order
CNTRL-ELEC
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Joe - For model number 11020372711
November 25, 2023
I notice the water spout where the water comes out ,comes out slowly, believe me not normal, also it.s not spinning at all to rise?
Chris Boyle Profile
Hi Joe, thank you for the question. Check the water supply hose to make sure there are no bends or cracks in the hose. If they are fine, you will need to replace the water inlet valve, part number PS12349461. We hope this solves your problem!
$97.35
In Stock
Water Inlet Valve
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Phil - For model number 11020372711
December 9, 2024
Unit make high pitch sound and a squeal in spin cycle. The sound doesn't happen all the time can the bearing be going bad?
Chris Boyle Profile
Hello Phil, Thank you for your inquiry. This could be an issue with the bearing or gear on the gearcase so check the gearcase for any excessive wear and tear. These parts are only available as part of the gearcase so if they are badly worn, then you would need to replace the gearcase. We hope this helps you.
$204.36
In Stock
Gearcase
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Laurie - For model number 11020372711
October 21, 2025
Washer doesn’t fill can hear pump running but no water comes through…no hoses or inlet screens are blocked..thank you
Chris Boyle Profile
Hello Laurie, thank you for reaching out. Based on the description that you have provided, the issue is most likely with the water inlet valve. This valve controls the flow of water into the washer and can fail either electrically or mechanically, preventing water from entering even when the machine signals it to fill. We would recommend checking it, the part number is PS12349461. We hope this information helps!
$97.35
In Stock
Water Inlet Valve
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Common Symptoms of the 11020372711

How this model fails, and the parts that fix it.

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Loud grinding noise when the washer was in use.
69 of 84 people found this instruction helpful.
  • Charles from STARKVILLE, MS
  • Easy
  • 1- 2 hours
  • Nutdriver, Screw drivers, Socket set
1.) disconnect power to your washer. Turn off water supply and disconnect from the washer.

open the washer top and remove plastic cap from the wash plate

2.) using 7/16 socket, remove bolt from the wash plate. If you can't remove it with a socket , I recommend using impact wrench.

3.) remove wash plate ( you might need to spray penetrating oil or wd40 inside the bolt hole to loosen it.
Check to make sure the wash plate gear grooves are not worn down, if they are, replace it.

4.) using your Maytag specific spaner nut wrench, remove the spaner nut from the shaft of the gear case. This should be right underneath where the wash plate was. If you can't turn it by hand , use a rubber mallet or hammer to encourage it.

5.) some people remove the wash basket at this point. I don't think it is necessary.

6.) close your washing machine. Tape the top closed to keep it from flying open. Tilt your washer back and prop it up where you have access to the underside of the washing machine.

7) remove motor rotor bolt and pull rotor off of the motor.

8.) disconnect the two wire connectors that supply power to motor. using a socket, remove bolts that are keeping motor attached to the gear case.

9.) Now that the gear case is all the is remaining on the underside, you can remove the 4 bolts that are holding the gear case to the washer. Now try to pull gear case out.

10.) if gearcase will not pull out, lower washer back to upright position. Spray penetrating oil or wd40 around the shaft of the gearcase and allow it to sit for 5-10 minutes. Using a hammer, lightly tap on the shaft of the gearcase and it should now fall out. ( you might have to apply penetrating oil again, or apply more force with the hammer.

11.) reinstall motor to new gearcase. Insert new gear case to the washer. Reinstall bolts and reconnect power supply wires.

12. ReInstall spaner nut inside the washer, reinstall wash plate.
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Washer making noise on spin cycle
20 of 29 people found this instruction helpful.
  • Roy from MAYNARDVILLE, TN
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
Removed two screws on back of lid to raise top removed tub one bolt and one spanernut pulled tub lowered top reinstalled screws laid washer down to get to bottom of washer unplugged wiring removed four bolts pulled gear box and motor removed motor from gear box installed motor on new gear box reassemble washer
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Clicking Noise When Agitating
17 of 22 people found this instruction helpful.
  • Chad from SAINT AMANT, LA
  • Easy
  • 30 - 60 mins
  • Socket set
- Shut off power to the washer
- Removed cap on top of agitator
- First, I tried using a ratchet set to remove the bolt that is inside the agitator at the baseplate. Tub would spin when I tried this method, so I used an air impact with long extensions. One press of the impact and the bolt loosened.
- Tied a pair of shoelac es together and stuffed them inside the seam around the agitator baseplate. I put the shoelaces half way around the baseplate. Get it in the seam then with two hands, each with an end of the shoelace, pull up on the baseplate. Success!!
- Installed the new agitator with base plate and then used the ratchet set to tighten the bolt. Didn’t want to take a chance on stripping the bolt inside the agitator with the air impact when tightening.
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