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11020372710 Kenmore Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Loud grinding noise when the washer was in use.
69 of 84 people
found this instruction helpful.
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Charles from STARKVILLE, MS
- Easy
- 1- 2 hours
-
Nutdriver, Screw drivers, Socket set
1.) disconnect power to your washer. Turn off water supply and disconnect from the washer.
open the washer top and remove plastic cap from the wash plate
2.) using 7/16 socket, remove bolt from the wash plate. If you can't remove it with a socket , I recommend using impact wrench.
3.) remove wash plate ... Read more ( you might need to spray penetrating oil or wd40 inside the bolt hole to loosen it.
Check to make sure the wash plate gear grooves are not worn down, if they are, replace it.
4.) using your Maytag specific spaner nut wrench, remove the spaner nut from the shaft of the gear case. This should be right underneath where the wash plate was. If you can't turn it by hand , use a rubber mallet or hammer to encourage it.
5.) some people remove the wash basket at this point. I don't think it is necessary.
6.) close your washing machine. Tape the top closed to keep it from flying open. Tilt your washer back and prop it up where you have access to the underside of the washing machine.
7) remove motor rotor bolt and pull rotor off of the motor.
8.) disconnect the two wire connectors that supply power to motor. using a socket, remove bolts that are keeping motor attached to the gear case.
9.) Now that the gear case is all the is remaining on the underside, you can remove the 4 bolts that are holding the gear case to the washer. Now try to pull gear case out.
10.) if gearcase will not pull out, lower washer back to upright position. Spray penetrating oil or wd40 around the shaft of the gearcase and allow it to sit for 5-10 minutes. Using a hammer, lightly tap on the shaft of the gearcase and it should now fall out. ( you might have to apply penetrating oil again, or apply more force with the hammer.
11.) reinstall motor to new gearcase. Insert new gear case to the washer. Reinstall bolts and reconnect power supply wires.
12. ReInstall spaner nut inside the washer, reinstall wash plate.
open the washer top and remove plastic cap from the wash plate
2.) using 7/16 socket, remove bolt from the wash plate. If you can't remove it with a socket , I recommend using impact wrench.
3.) remove wash plate ... Read more ( you might need to spray penetrating oil or wd40 inside the bolt hole to loosen it.
Check to make sure the wash plate gear grooves are not worn down, if they are, replace it.
4.) using your Maytag specific spaner nut wrench, remove the spaner nut from the shaft of the gear case. This should be right underneath where the wash plate was. If you can't turn it by hand , use a rubber mallet or hammer to encourage it.
5.) some people remove the wash basket at this point. I don't think it is necessary.
6.) close your washing machine. Tape the top closed to keep it from flying open. Tilt your washer back and prop it up where you have access to the underside of the washing machine.
7) remove motor rotor bolt and pull rotor off of the motor.
8.) disconnect the two wire connectors that supply power to motor. using a socket, remove bolts that are keeping motor attached to the gear case.
9.) Now that the gear case is all the is remaining on the underside, you can remove the 4 bolts that are holding the gear case to the washer. Now try to pull gear case out.
10.) if gearcase will not pull out, lower washer back to upright position. Spray penetrating oil or wd40 around the shaft of the gearcase and allow it to sit for 5-10 minutes. Using a hammer, lightly tap on the shaft of the gearcase and it should now fall out. ( you might have to apply penetrating oil again, or apply more force with the hammer.
11.) reinstall motor to new gearcase. Insert new gear case to the washer. Reinstall bolts and reconnect power supply wires.
12. ReInstall spaner nut inside the washer, reinstall wash plate.
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Washer making noise on spin cycle
20 of 29 people
found this instruction helpful.
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Roy from MAYNARDVILLE, TN
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
Removed two screws on back of lid to raise top removed tub one bolt and one spanernut pulled tub lowered top reinstalled screws laid washer down to get to bottom of washer unplugged wiring removed four bolts pulled gear box and motor removed motor from gear box installed motor on new gear box reassemble washer
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Clicking Noise When Agitating
17 of 22 people
found this instruction helpful.
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Chad from SAINT AMANT, LA
- Easy
- 30 - 60 mins
-
Socket set
- Shut off power to the washer
- Removed cap on top of agitator
- First, I tried using a ratchet set to remove the bolt that is inside the agitator at the baseplate. Tub would spin when I tried this method, so I used an air impact with long extensions. One press of the impact and the bolt loosened.
- Tied a pair of shoelac ... Read more es together and stuffed them inside the seam around the agitator baseplate. I put the shoelaces half way around the baseplate. Get it in the seam then with two hands, each with an end of the shoelace, pull up on the baseplate. Success!!
- Installed the new agitator with base plate and then used the ratchet set to tighten the bolt. Didn’t want to take a chance on stripping the bolt inside the agitator with the air impact when tightening.
- Removed cap on top of agitator
- First, I tried using a ratchet set to remove the bolt that is inside the agitator at the baseplate. Tub would spin when I tried this method, so I used an air impact with long extensions. One press of the impact and the bolt loosened.
- Tied a pair of shoelac ... Read more es together and stuffed them inside the seam around the agitator baseplate. I put the shoelaces half way around the baseplate. Get it in the seam then with two hands, each with an end of the shoelace, pull up on the baseplate. Success!!
- Installed the new agitator with base plate and then used the ratchet set to tighten the bolt. Didn’t want to take a chance on stripping the bolt inside the agitator with the air impact when tightening.
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Worn out splines connecting transmission driveshaft to agitator.
13 of 15 people
found this instruction helpful.
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Thomas from MILLBURY, OH
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Socket set
DIY'er working on a Maytag Centennial type washing machine should be aware that replacing a a transmission or agitator due to worn out splines is only half a job done well. I originally replaced my transmission due to worn splines, only to discover later that the worn agitator splines caused the new transmission splines to wear out at an
... Read more
accelerated rate. Transmission and Agitator should be replaced together, along with a new Agitator mounting bolt. There are plenty of video's online of how to do this repair so I won't get into that here. Just wanted to drop the above sage advice. Transmissions for these washers aren't cheap.
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replaced drain hose that was missing
12 of 20 people
found this instruction helpful.
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Delmar from EAST TROY, WI
- Really Easy
- 30 - 60 mins
-
Pliers
slipped the new drain hose on and with locking plyers slipped the wire clap in place after three trys
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Lid would not lock, therefore, washer would not start.
6 of 8 people
found this instruction helpful.
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Patricia R from BROOKHAVEN, MS
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Wrench (Adjustable)
I watched a YouTube video first. Followed instructions exactly and had washer going in 30 minutes!!!! Part that I ordered was an exact fit! Thanks to partselect.com!
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Out of balance code , shaking during spin cycle
4 of 4 people
found this instruction helpful.
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Gregory from Seminole, FL
- Very Easy
- 15 - 30 mins
-
Nutdriver
Removed three screws on back to open top panel, used small vice grip to pull on suspension rod to unhook and remove from the drum. Remove and replaced one at a time so the rods keep drum suspended and prevent from dropping in the cabinet . Reinstalled top panel and done .Very easy completed in about 20 minutes.
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washer would start then stop with everything flashing
5 of 7 people
found this instruction helpful.
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Lee from MURPHY, NC
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
UNPLUG WASHER FROM WALL PLUG
Watch u tube on how to remove top and also cover on top circuit compartment
First find the service book taped inside front. PLUGand read to read codes
call up the error codes flashing
the code indicated a defective lid latch.UNPUG WASHER
went through testing the switch one of the cont ... Read more acts was defective and intermittent.
UNPUG WASHER unpug J connect from circuit board remove wiring and connect from lid
new wiring harness goes back same as old one and mount new lid switch. done
Watch u tube on how to remove top and also cover on top circuit compartment
First find the service book taped inside front. PLUGand read to read codes
call up the error codes flashing
the code indicated a defective lid latch.UNPUG WASHER
went through testing the switch one of the cont ... Read more acts was defective and intermittent.
UNPUG WASHER unpug J connect from circuit board remove wiring and connect from lid
new wiring harness goes back same as old one and mount new lid switch. done
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Top panel was rusted above soap drawer
3 of 3 people
found this instruction helpful.
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Cheryl from ELMIRA, NY
- A Bit Difficult
- More than 2 hours
-
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
My husband watched numerous YouTube videos before tackling it.
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broken lid latch
2 of 2 people
found this instruction helpful.
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James from CLINTON TWP, MI
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
move washer to get to backside, remove necessary screws and hoses, slid washer top over, replaced lid mechanism.
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Replaced the suspension springs
2 of 3 people
found this instruction helpful.
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Dave from EUSTIS, FL
- Easy
- 30 - 60 mins
-
Nutdriver
The video was excellent in what needed to be accomplished. However it showed reaching inside the tub with vise grips to grab the old spring. This worked fine for removing them but the installation of the new spring did not allow my hand and vise grip to secure the new spring and pull it up and insert it into the retainer. I found that by
... Read more
taking a cord and putting it through the socket and retainer allowed me to pull straight up and seat it in the retainer a lot easier.
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Washer constantly going off ballance
1 person
found this instruction helpful.
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Donald from Wirtz, VA
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
Found video on line for my washer only had miner difficulties grabbing the hooked suspension rod to remove the ball end and lower tub to the floor. Do the front ones first then you can lay the washer front to the floor making it easier to remove the back ones
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the impellar mechanism wore out so stopped aggitating
3 of 8 people
found this instruction helpful.
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Stephanie from INDEPENDENCE, KY
- Really Easy
- 30 - 60 mins
-
Socket set
Popped the cap , used a socket to unscrew the bolt (it was stripped so ended up having to cut off bolt) Took off old impellar and replaced, installed a new bolt, replaced Cap and it was fixed.
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Replace drain hose
3 of 11 people
found this instruction helpful.
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Brian from DREXEL HILL, PA
- Easy
- 30 - 60 mins
-
Pliers
At first I had to position the washer so I could get access.. after having it positioned, I figured it out. Getting the clamp fastened, I was done.
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