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11020052993 Kenmore Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Wash Stil Wet After Cycle Complete( Spin Cycle Not Working) Funny Noise When Should Be Spinning
4 of 7 people
found this instruction helpful.
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Scott from Miami, FL
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Screw drivers
Started taking machine apart, would of been easier if I had looked at the online diagrams first, but dismantled enough to find a few broken parts, I could not tell the coupling was broke till I actually removed the water pump and motor. Total cost for 3 plastic parts was less than $25 including shipping. Received parts in 3 days on st
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andard lowest cost shipping. Put machine back together, with just a few extra screws and wire clips, but machine works like new now. Much better than the cost of new or used washer.
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Other Parts Used:
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Washer not agitating
2 of 2 people
found this instruction helpful.
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Dianne from WALES, MI
- Very Easy
- Less than 15 mins
-
Socket set
Washer was not agitating. My husband did not have a clue what to look for, but he took it apart and noticed two of the four directional cogs were stripped. Did an internet search and found the part on your website and thought we would give it a try since the part/shipping was under $20. The parts came in three days and my washer lives
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on. Was ready to get a new one since it is 18 years old, but I will not wait. Excellent website with all instructions and parts breakdown of the washer.
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Direct Drive Motor Coupling
2 of 2 people
found this instruction helpful.
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derrick from paterson, NJ
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers, Socket set
Hello the installation was real simple I first uplug machine from wall I turn off all water leading to in to the machine I then tip machine on it side I then took loose all wiring leading to the motor then motor is held up with 3 screws and 2 bands that hold it in place I reinstall the new motor coupling insert the wires and turn back on
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the water leading to machine then plug machine back in, every thing was good to go. . . . Save a lot of money doing it my self so simple to do. . . .
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washer drum not turning
2 of 2 people
found this instruction helpful.
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Jonathan from Glen Cove, NY
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver, Screw drivers
Turn off the power,remove the washer cabinet top and side panels. unsnap the water pump clips, unscrew and unclip the motor mounting clips.Remove the old drive coupling and triangular drive shaft adaptors.Clean area and install the three new parts, reattach the motor and pump, close the cabinet,turn the power back on and test.Done! The on
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ly hard part is working down on the floor and you need a good flashlight.
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Hole in the water pump
2 of 2 people
found this instruction helpful.
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Richard from Alexander, AR
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Just changed out the old pump with the new one. It went very quick and smooth!
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Old outgoing water hose leaking
2 of 2 people
found this instruction helpful.
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Mary from BIRMINGHAM, AL
- Really Easy
- Less than 15 mins
-
Pliers
1. Need mop, bucket to catch leftover water in machine before you remove old hose. 2. Removed old hose by removing clamp. 3. Dried up any remaining water around fixture before attaching new hose. 4. Slide clamp to bottom of hose before attaching to machine. 5. Attached hose and clamp to machine where old hose was removed from. Make sure c
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lamp is secure. (Please note that clamp that came with the new hose was too big. I used the old one. Worked perfectly). 6. Finally run a little water in you washer, then run out to test tightness and there is no leaks.
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Agitator cogs all broken
2 of 2 people
found this instruction helpful.
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Kelly from AMARILLO, TX
- Very Easy
- Less than 15 mins
-
Socket set
Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put b
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ack in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.
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Water drained but would not spin.
2 of 2 people
found this instruction helpful.
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Ramona from MESA, AZ
- Very Easy
- 15 - 30 mins
-
Screw drivers, Socket set
Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.
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The tub was not agitating or spinning.
2 of 2 people
found this instruction helpful.
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Carl from MILWAUKEE, WI
- Really Easy
- 15 - 30 mins
-
Screw drivers
I went to Youtube, looked up motor coupling repair for a Kenmore/Whirlpool washer. Chris Fix had an easy to follow video. I tilted the machine back, propped it up. Removed four clips holding two parts in place. Replaced the faulty coupler, Set the engine back in place replaced the clips, and was finished for a total price of $18.
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Coupling broke
2 of 2 people
found this instruction helpful.
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James from Mountain Top, PA
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Socket set
After flipping the washer on it's side snap off the clips that hold the motor in place and discard the old coupling. The new coupling fits in very snug some may need a little persuation to attach but once attached the motor lines up nicely and just snap back the clips, turn the washer over and test with a fresh load.
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Agitator not moving
2 of 2 people
found this instruction helpful.
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Kevin from ALBUQUERQUE, NM
- Very Easy
- Less than 15 mins
-
Socket set
Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes
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Old drainage hose had a break in it.
2 of 2 people
found this instruction helpful.
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Virginia from SNELLVILLE, GA
- Very Easy
- Less than 15 mins
-
Pliers
Removed broken hose and replaced with new hose. My washer will be 21 years old in January.
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Replaced the dog ears.
2 of 2 people
found this instruction helpful.
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Todd from Milwaukee, WI
- Easy
- Less than 15 mins
-
Screw drivers, Socket set
It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.
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Top half of agitator would not agitate.
2 of 2 people
found this instruction helpful.
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Chris from Kernersville, NC
- Really Easy
- Less than 15 mins
-
Pliers
Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.
PS Received parts i ... Read more n 72 hours. $10.00 bucks and never left the house.
PS Received parts i ... Read more n 72 hours. $10.00 bucks and never left the house.
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Drum stopped spinning
2 of 2 people
found this instruction helpful.
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CARL from NETCONG, NJ
- Difficult
- 1- 2 hours
-
Screw drivers, Socket set, Wrench (Adjustable), Wrench set
I had no idea what the problem was...other than the drum would not spin and it made a horrible noise...so I figured the motor was still good. I figured the repair man would charge me $200 and a new washer is $300...so what have I got to lose? First, I unplugged the unit. I started by removing the top control box by removing two screws in
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the back of it. Once off, there are two big clips which hold the body in place. That came off easy. I removed the back next and now had everything out in the open. I disconnected the exit greywater pump which was easy with two snaps. I tipped the unit on the side and removed the motor - also attached with two snap on clips. Between the motor and the gearbox there is a shock absorbing coupler which consist of two white plastic rings with 3 fingers each. These interconnect with a black rubber piece. Once of the white rings was cracked in half and one of the fingers was broken off. So that easy to figure out. I ordered a new coupling on partselect on Friday afternoon. On the next morning, Saturday, Fedex showed up with the replacement part. I was pretty amazed at the fast service since I only paid $7 for ground shipping. Anyway, I put the new coupling on and put the whole thing back together...we've run a dozen loads since without a hiccup. Beats dumpstering the unit or calling a repairman. I spent about an hour to take it apart and about an hour to get it all back together. You definately need a good socket set, screwdrivers. Good luck.
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