11018 Kenmore - Instructions
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Two leaking hoses in my washing machine
29 of 39 people
found this instruction helpful.
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Marc from Morton Grove, IL
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Put the machine on its side. Remove old hoses and screw new ones into place. Done in under 20 minutes.
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Water constantly dripped into washer when it was off.
24 of 25 people
found this instruction helpful.
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MARK from MARION, MA
- Really Easy
- 1- 2 hours
-
Nutdriver, Pliers, Screw drivers
Turned off water and pulled power plug, Then unscrewed hot and cold hoses from washer.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Wat ... Read more er valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Wat ... Read more er valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.
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The spin gear was striped.
25 of 31 people
found this instruction helpful.
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Aaron from Lake Mills, WI
- A Bit Difficult
- 1- 2 hours
-
Pliers, Socket set
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
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Washer lid switch worked sometime, sometime not
23 of 25 people
found this instruction helpful.
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Jill from Alexandria, LA
- Really Easy
- 15 - 30 mins
-
Screw drivers, Wrench (Adjustable)
First, I'm so excited that this site exists because I knew that the problem was minor and I didn't want to pay the outrageous housecall price of a repairman. I read other customers' experiences on how they fixed the problem and that made it sooo easy! Basically unscrewed the screws on the far left and right on the top panel, folded it dow
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n toward front, unscrewed and unplugged the ground wire and replaced the part. Someone else had warned that the lid should be open to remove it and that was a huge time-saver. Thanks so much! The part was broken because of very poor design. The part actually worked fine, but the piece of thin plastic that held the part in place broke. Back to the drawing board Whirlpool.
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Agitator was locked up
24 of 28 people
found this instruction helpful.
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Roger from Palmyra, IN
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Socket set
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two ho
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ses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger
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My washer stopped mid-cycle and acted completely dead
22 of 23 people
found this instruction helpful.
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Jeff from Ventura, CA
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
I thought the click of the lid switch sounded different so I pulled the top console and tested it for continuity in both positions and found none. When I by-passed the switch the washer started up, so I knew what the problem was. There are four screws involved to remove the console which reveals the lid switch to the left side. There's
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a single screw for a ground wire but the switch itself is simply snapped in place after disconnecting the wire harness plug (must be done with the lid open btw).
I was lucky to diagnose the problem accurately so that the first thing I suspected turned out to be the problem!
I was lucky to diagnose the problem accurately so that the first thing I suspected turned out to be the problem!
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In the spin cycle, drum would'nt spin unless assisted
22 of 24 people
found this instruction helpful.
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ANTHONY from NY, NY
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Socket set
First off unplug the machine then turned off H/C water supply and removed hoses, laid the machine on its side, removed 3 motor supp. bolts, loosened drum pulled out shaft and clutch assembly was right there. Also replaced coupling while it was apart. And to think, a svce company wanted 179.00 just to walk in my door and diagnose the pblm.
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Then, parts and labor were extra. Thanks for the help/advice, piece of cake!!!!!!!
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Water control would only fill to Medium load then stopped altogether
25 of 33 people
found this instruction helpful.
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Wayne from University City, MO
- Really Easy
- Less than 15 mins
-
Screw drivers
I removed the screws holding the control board in place. Removed the knob on the front of the panel and then disconected the wires to the control. Then I took the old control off the board and inserted the new control. I attached the wire connectors to the new control and put the control panel back in place and fastened it with the scr
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ews. Last task was to replace the knob. The new control worked wonderfully with the first load of laundry. Piece of cake. Done in 5 minutes or less.
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Motor was working and rotating lower portion of agitator, but the top was not spinning.
22 of 24 people
found this instruction helpful.
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Brad from Boise, ID
- A Bit Difficult
- 30 - 60 mins
-
Socket set
1. Remove the fabric softener receptacle
2. Remove the plastic dome shaped separator with a rubber o-ring around it (directly beneath fabris softener receptacle)
3. There is an 11mm bolt right in the center. Use socket wrench to remove bolt.
4. Remove agitator from washign machine.
5. Separate ... Read more top half of agitator from bottom half (this was the most difficult part for me; unlike others who have described this repair, mine would not simply pull apart; I spent quite a while trying to pry up the white plastic clips extending from the bottom piece through the clear plastic piece that covers the "dog teeth" that make the top piece agitate)
6. Once apart, replace worn "dog teeth" with new dog teeth.
7. Put back together in reverse order.
2. Remove the plastic dome shaped separator with a rubber o-ring around it (directly beneath fabris softener receptacle)
3. There is an 11mm bolt right in the center. Use socket wrench to remove bolt.
4. Remove agitator from washign machine.
5. Separate ... Read more top half of agitator from bottom half (this was the most difficult part for me; unlike others who have described this repair, mine would not simply pull apart; I spent quite a while trying to pry up the white plastic clips extending from the bottom piece through the clear plastic piece that covers the "dog teeth" that make the top piece agitate)
6. Once apart, replace worn "dog teeth" with new dog teeth.
7. Put back together in reverse order.
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washer wouldnt agitate or spinn but would drain?
21 of 21 people
found this instruction helpful.
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lester from Belleville, WI
- A Bit Difficult
- 30 - 60 mins
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Nutdriver, Pliers, Screw drivers
So i replaced the above parts pulled gearbox put new oil in all looked good but when i tryed it filled started spinning for a few sec.then quit again?was makeing a clicking sound so i layed on the floor and the drive coupling was spinning so i took the water pump off and it started agitating and spinning. found about a 6 in.thin piece of
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wire in it, dont know where it came from but installed a new pump and it works like a new one !!!
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Top half of the agitator was not turning.
24 of 31 people
found this instruction helpful.
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Dennis from Avon, NY
- Really Easy
- Less than 15 mins
-
Socket set
I just took the cap of the agitator off and the 3/8" nut was right there. I took it off with a socket, removed the top agitator, slid the assembled kit in , replaced the agitator and cap...that was it !!. These parts priced thrrough Sears were $77.00 plus S&H. Your price for the entire kit- less than $12.00 !! If you don't think that you
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can do this yourself, have your 7 year old child do it. Took me about 5 minutes. Great price and fast shipping. Thanks
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Cog stripped causing agitator to not turn
22 of 25 people
found this instruction helpful.
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Vicki from Houston, TX
- Easy
- Less than 15 mins
-
Screw drivers, Wrench set
Removed top cap on agitator w/ flathead screwdriver. Removed protective cap over bolt and cog housing shaft. Used 7/16 deep socket w/ extension to remove bolt. Removed housing where stripped cogs were located. Cogs seated loosely in shaft housing no tools required to remove cogs. Replaced cogs in housing, made sure everything was lined co
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rrectly. re-inserted housing into shaft. ,screwed bolt, replaced caps and works like new.
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no cold water, Just hot
23 of 28 people
found this instruction helpful.
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Jerry from Camarillo, CA
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers
I first removed the top panel,disconnected all the wire clips(four)and then removed the back panel
which is held in plsce by two bolts on the bottom and one plastic clip.After that i removed the solnoid
wires after marking them (hot and cold) the removed the hose clamp then removed the valve it self.Attached the new valve reconn ... Read more ected the hose and re attached the panels and now it works great.
which is held in plsce by two bolts on the bottom and one plastic clip.After that i removed the solnoid
wires after marking them (hot and cold) the removed the hose clamp then removed the valve it self.Attached the new valve reconn ... Read more ected the hose and re attached the panels and now it works great.
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Tub was out of balance
26 of 38 people
found this instruction helpful.
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Delbert from Morgantown, IN
- Really Easy
- 1- 2 hours
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Nutdriver, Pliers, Screw drivers, Socket set
went by the instution in the box with the part went very well thanks
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In the middle of changing loads there was snapping and sound and drum stopped turning.
24 of 32 people
found this instruction helpful.
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William from Glen Burnie, MD
- A Bit Difficult
- 1- 2 hours
-
Socket set
I was hopeful it was the belt. But, I had no idea how to get to it. I used the model no. and looked on line for pats and schematics. That gave me a sense of what to do. I started at the rear and removed the back panel. It was like peeling an onion because then, I wasn't sure what to remove next. So I just kept removing nut head screws
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until eventually I had loosened the sides, removed the top and discovered the front lifted up and off (no screwed attachment.) There's grounding wire that must be detached. Don't forget to re-attach. Without proper grounding you could be electocuted! I was careful to remember how it was attached. To get to the pulley, which is on the front, I had to remove the drum. I found the snapped belt. The pulley is held in place by tension from the belt so, once the belt goes the pulley detaches. I tried to find the belt locally the following week but was unsuccessful. I found the part on-line and had it in four days. It was tricky getting the belt and pulley in place. I persevered.
The parts ( I replaced the fliter that needed replacement for years too) came with installation instructions. Its possible I did not have to disassemble as much as I did. Oh well! Although I'm fairly mechanical, I'm still pretty proud to have been able to do it and save the cost of a repairman.
The parts ( I replaced the fliter that needed replacement for years too) came with installation instructions. Its possible I did not have to disassemble as much as I did. Oh well! Although I'm fairly mechanical, I'm still pretty proud to have been able to do it and save the cost of a repairman.
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