1069304202 Kenmore Refrigerator - Instructions

All food and drawers were removed from the freezer, including ice tray. The left side shelf brackets were removed to ease removal of the back panels which expose the the bi-metal defrost thermostat. Six screws to remove the large back panel, plus the shelf support rails needed to be loosened to remove the smaller upper panel. The bi ... Read more -metal thermostat is mechanically clipped to the upmost coil of the condenser. The two wires must be cut and wires for the new thermostat spliced in. The wires were tinned with solder to insure a good connection, then twisted and crimped with an automotive end connector. With the smaller 22. 8 Cu. Ft. Refrigerator a lot of the work will have to be performed with one hand. The hardest problem here is diagnosing the malfunction correctly in the beginning. I was impressed that the replacement part was received in two days . . .

I spent several hours defrosting the unit. Making sure the vents were all defrosted and free of ice. The part replacement is fairly straight forward; remove the thermostat, cut two wires, reconnect the wires following color codes, attach to coil and restart. And, "Yippie!". Nothing. Zilch. Zero. Because I could not connect with the online ... Read more repairman, I spent 40 bucks for nothing; problem was not resolved. Thanks for taking my money. I'm bummed and with just a little less money in my pocket. Never again will I ever purchase another Whirlpool product. Or buy from your outfit again (because of the over priced part). I replaced a 25 year old 'working' General Electric fridge for this junk that sat in the warehouse for four years before this was delivered to me in 2018 and sold to me as a "new" appliance. This was found out only when it crapped out and I needed to have it checked out for repair. Oh yea, I only had the comment section and the part recommendation to go by, and the latest comments are at least two years old. I'll be surprised if this even gets posted.

it was a simple repair once I located the part I had to replace . I really like your speedy delivery of the part I needed Thank you Pat Crotty

ordered the wrong part at first. Spoke to a service assistant, returned it and got the right part. Cut it to fit and inserted it. The Service assistant was very helpful, wish I used her first rather than the online system.

taped the door shut ,measured a block of wood and stuck it under the door for support.....unbolted bottom hinge,slipped on hinge bracket and reassembled.no muss no fuss.

Part # had been replaced with another timer. Original timer had 2 wires coming out of it. Replacement only had 1 wire. Instructions showed 2 options for where to place the wire. I chose option 2 and I guess I was right. Installation took less than 15 minutes and refridge is back to normal. (Quiet)

I pried the old one out with a screw driver and pushed the new one in. I expected instructions in the box it came in but there were none.

Popped the old one out with a kitchen knife and popped the new one back in. It tool less than 15 seconds!!

My owners manual said to unplug fridge from elec outlet, use a kitchen knife to gently pry off the switch plate
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!

Sin ... Read more cerely, Ron Marshall, Billings, MT

Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a ... Read more single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.

I had ordered some other parts for something entirely different off your website and service was great. So after almost ten years of a dark refrigerator, because of a defective switch, I decided to see if you had the part to fix it... You did and the part got here in 3 days. I had a working light switch and all the light in the world whe ... Read more re my husband needed it most (in the fridge). It took me at the most ten minutes to replace the part. All is well now and I have a happy husband who can find the leftovers just fine. Thanks for your great service!

We tried repairing with a new switch which was very easy to install but it didn't fix the problem.

This is an easy fix, simply remove and replace. What I was impressed with is that a how to video was provided along with my part. I wish all manufactures would offer this, the video was easy to understand and you had a good view of the operation. Thanks, a job well done.

Had no problem at all it took about 5 minutes to get the tray off and about 5 minutes to put new tray on.New part fit perfect. Thanks Robert Lovern

I watched the video and thought "I can do this". Made some notes and then proceeded to remove the old switch and replace with the new one. Thank you.