10686399310 Kenmore Refrigerator - Instructions

I followed your instructions , the only thing that was left out was that the freezer has a drain hole that had to be thawed out with a hair dryer,till the water went to the drain pan underneath the ref. your instruction were through enough, that's why I purchased the part from your company, I installed the part 2 days ago and its working ... Read more like new again 23.00 for the part instead of 1200.00 dollars for another ref. thanks very much. 6 months ago I purchased the relay and compressor starter from your company at that time per your instructions I shook the compressor starter and like a light bulb it had something broke inside,I needed that thanks again oomk

Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.

i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burn ... Read more ed. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.

It was so easy!

Thanks for the rush to my home on the part.

I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!

Easy!

And I am not Mr. Fix-it!

Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.

I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service! Duncan quaid

Remove back side cardboard access cover. About 6 dcrews need to be removed. Remove 9/16” bolt and lower compressor tray frame down to slide out wheel axel. Place wheel in slot and replace axel. Lift compressor tray and replace 9/16” bolt. Replace cardboard cover. Remove 2x4.

At first I went to a local part supplier and they didn't have it in stock but could order it for me for $55.00 plus $10.00 to ship it. I told them I would have to think about it. I went home and got on the computer and found your web site and was I shocked when I saw the same part listed for $6.98 and $7.00 to ship it. You guys saved m ... Read more e $50.00. The part arrived in two day and took 5 min. to install. I now have light in my refrigerator. Thank you.

Removed the 2 screws holding the light bulb shield, then the 4 uolding the metal panel. Unplugged the olw door switch and replaced.
reassembled the pieces.

Searched my issue on the internet then chose part select to see if bi-metal thermostat was available and it was so I ordered part which was under $30.00 incl. shipping. I then went to You Tube to watch how to replace the part but most importantly to find out where it was located and degree of difficulty. Replacement was rather simple and ... Read more it fixed our 22 year old fridge. I must add that when I looked up the part it also told you what percent of the time that particular item actually fixed the problem based on others experience. I thought that was neat info. as I felt better about ordering something that may or may not fix my problem. Thank you,

Piece of cake. It took me longer to remove the food from the freezer, remove shelves and back panel than to do the repair. I heard the fan making some noises so I replaced both the fan and defrost thermostat. I used the instructions submitted by a another customer. My 20+ year old fridge is like new now.

We emptied out both sides, refrigerator and freezer, and followed the instructions in your video. We turned it off and disconnected the power. We took off the freezer door first. It made it much easier to get the shelves out and reach way back into the freezer. We removed the light and cover, then the ice auger motor. The back panel wa ... Read more s easy to lift and remove. The wire assembly was a little hard to understand at first, but when we figured it out it was easy to remove and replace the bimetal defrost thermostat. We did check the video when we had the wire harness out, to make sure we got it right. We reassembled the freezer's inside parts and reattached the door. Before we turned the power back on, we scrubbed down the entire refrigerator. When we turned the power back on, the refrigerator and freezer were operating quietly - no sparks or explosions or shorting out - hooray! And the problems were solved.
The most important resource is your video. It looked like something we could do, and then ordered the parts. Our repair took a long time because we checked the video so many times. Thank you so much for the great information and the excellent parts. We could not have done it without you.

Freezer worked great, refrigerator stopped getting cold and lots of ice formed around the condenser on the bottom of the refrigerator.
First I had a serious ice issue, ice build up around the bottom of the refrigerator and all through the cold air vents, condenser and cooling fan. I unplugged of the fridg and let defrost over night. ... Read more I also took all the cold air vents out and cleaned them.
Then I followed the switch install video very simple switch install. Now the Refrigerator works Great nice and cold.

I pulled off the panel covering the part in the freezer cut and stripped the wires. Used crimper and connectors put the new part on put the wires band panel back on and plugged the refrigerator back in. Everything works just fine now.

Referencing the info/schematics you have on your website, I unscrewed/unattached top-front panel (carefully), from behind the panel you have to detach the wires (2) from the switch, pushed "in" the switch to remove, put in new switch and attach wires to test BEFORE remounting panel. Tada!! Thank you PartSelect! You saved me at least $80.. ... Read more .would have been at least $100 to have a repair person come to the house!