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ZGU385NSM2SS General Electric Cooktop - Overview

Diagrams for ZGU385NSM2SS

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Grate Foot – Part Number: WB02T10461
$16.09
In Stock
Grate Foot
★★★★★
★★★★★
(21)
Part #WB02T10461
The Grate Foot is a black rubber part which attaches underneath the grate in order to protect your stovetop from being scratched, which it does by cushioning the grate on your gas range. If this part appears visibly broken or no longer holds in place, which can happen to these feet over time, then it should be replaced. Check your model number and user manual to see if this part is right for you. Because this part is sold individually, make sure to order the quantity that you require. We generally recommend checking all of the grate feet on your appliance and replacing them at the same time, since it is an inexpensive part and they tend to wear out at around the same rate. Spares are good to have in the event of future failures. Before beginning this repair, ensure that the surface is cool to the touch. Simply pull the worn or cracked foot out and install the new grate foot. This process should not require any tools or accessories.
Burner Control Knob - Stainless – Part Number: WB03X24360
$53.66
In Stock
Burner Control Knob - Stainless
★★★★★
★★★★★
(9)
Part #WB03X24360
Sold individually. This knob accepts a D-shaped shaft.
Screw – Part Number: WH2X930
$16.05
In Stock
Screw
★★★★★
★★★★★
(1)
Part #WH2X930
This screw is sold individually.
Burner Cap (18k) – Part Number: WB29X43469
$52.47
In Stock
Burner Cap (18k)
Part #WB29X43469
This burner cap replaces a worn or discolored cap on high-output burners, helping ensure even heat distribution and reliable cooking performance. Designed for 18,000-BTU burners, it’s a direct drop-in replacement and requires no tools for installation. The cap restores both the look and efficiency of the cooktop and is sized at roughly four inches in diameter. For the best fit, check your range or cooktop’s full model number before ordering.
Top Burner Igniter – Part Number: WB13T10077
$42.77
In Stock
SPRING IGNITER – Part Number: WB09T10011
$16.23
In Stock
SPRING IGNITER
Part #WB09T10011
Orifice Spud - LP - Right Front - Simmer – Part Number: WB28T10118
$21.86
On Order
Screw – Part Number: WB01T10104
$15.00
In Stock
Screw
Part #WB01T10104
Igniter – Part Number: WB02T10323
$16.23
In Stock
Igniter
Part #WB02T10323
Cooktop Control Transformer – Part Number: WB27X21609
$127.84
In Stock
Cooktop Control Transformer
★★★★★
★★★★★
(2)
Part #WB27X21609
The control transformer provides power to the spark module and burner ignition switches to light the burners.
Orifice Spud - LP - Right Front - Main – Part Number: WB28T10117
$21.86
On Order
Screw – Part Number: WB01T10092
$15.00
In Stock
Screw
Part #WB01T10092

Questions And Answers for ZGU385NSM2SS

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Bruce - For model number ZGU385NSM2SS
September 22, 2022
How much are the knobs for this stove top?
Chris Boyle Profile
Hello Bruce, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11700818. Thank you for your inquiry, good luck with this repair!
$53.66
In Stock
Burner Control Knob - Stainless
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Dale - For model number ZGU385NSM2SS
January 5, 2023
Our ignitor went out on our cooktop - utube videos suggest replacing the control transformer part #ps8768310 and the spark module (I don’t see this part in your catalog)
Chris Boyle Profile
Hello Dale, thank you for the question. The spark module for your model is part number PS1480954, and the control transformer is part number PS8768310. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
$216.14
In Stock
Spark Module
$127.84
In Stock
Cooktop Control Transformer
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  • 1

Common Symptoms of the ZGU385NSM2SS

How this model fails, and the parts that fix it.

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Grate Foot had worn out
24 of 34 people found this instruction helpful.
  • Kathryn from Star City, AR
  • Really Easy
  • Less than 15 mins
A rubber grate foot on my range top had worn out. I pulled the worn foot out and installed the new grate foot with no tools or accessories. Good as new! Now I don't have to worry about the grate scraping my range top and scratching the paint. I also ordered extras so I won't have to wait if another wears out.
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Igniter on one burner wasn't working consistently
9 of 10 people found this instruction helpful.
  • Anthony from Orlando, FL
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Fairly easy repair. Remove the grate, then remove the loose fitting burner assemblies. Unscrew 5 screws using Torx (star) screwdrivers - 3 along the ring top and 2 on the inside flat portion of the ring. You'll need 2 different size Torx screwdrivers. Once the screws are removed, lift that piece. It may be stuck from years of baked-o n spills, but there's nothing else mechanically holding it. pull off the electrical lead, which is just held with a compression fitting. Use needle-nose pliers to pull off the C-clip holding the igniter in place. Careful not to lose the little spring that the C-clip holds in place, though it's not really under a lot of tension. Change out the igniter and reassemble everything. I used the pliers to push the clip back in place. All set - works like new.
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After my housecleaner had been here, I noted that 2 of the little rubber feet were missing from the top grates.
4 of 5 people found this instruction helpful.
  • Anne from Jacksonville, FL
  • Really Easy
  • Less than 15 mins
I was pretty upset as the grate wobbled, so I went on line and looked for GE Profile parts. To my amazement, I found the little rubber feet quite easily, and within 2 days they were here at my home. I simply had to stick them in the holes; however, I noted that they did not fit real tight, so I removed them and shot a little glue on the m, and they have been in place ever since. Thanks to you guys, I am a happy camper now!!!
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