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Models > ZGU384LSM2SS

ZGU384LSM2SS General Electric Cooktop - Overview

Get Parts and Repair Help for ZGU384LSM2SS

If you know the cooktop repair part you need, you can browse the list of all parts on the ZGU384LSM2SS, or you can search by name or part description. You can also find your part by where it is located on the ZGU384LSM2SS by selecting a section below. If you’re not sure which part you need, you can narrow your search by selecting a common symptom and we’ll show you the repair parts most likely to fix your cooktop. Installation instructions provided by other do-it-yourselfers will help guide you through your repair.

Sections of the ZGU384LSM2SS

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Grate Foot

The grate foot pad attaches to the bottom of the burner grate to prevent the cooktop from being scratched. It protects the stove top by cushioning the grate on your gas range. Over...


Burner Control Knob - Stainless

Sold individually. This knob accepts a D-shaped shaft.



This screw is sold individually.



Sold Individually.


Burner Cap

Sold individually.


Secure Down Bracket









Common Symptoms of the ZGU384LSM2SS

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Grate Foot had worn out

  • Customer: Kathryn from Star City, AR
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 19 of 23 people found this instruction helpful
A rubber grate foot on my range top had worn out. I pulled the worn foot out and installed the new grate foot with no tools or accessories. Good as new! Now I don't have to worry about the grate scraping my range top and scratching the paint. I also ordered extras so I won't have to wait if another wears out. read more

Igniter on one burner wasn't working consistently

  • Customer: Anthony from Orlando, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 3 of 4 people found this instruction helpful
Fairly easy repair. Remove the grate, then remove the loose fitting burner assemblies. Unscrew 5 screws using Torx (star) screwdrivers - 3 along the ring top and 2 on the inside flat portion of the ring. You'll need 2 different size Torx screwdrivers. Once the screws are removed, lift that piece. It may be stuck from years of baked-on spills, but there'... read more

After my housecleaner had been here, I noted that 2 of the little rubber feet were missing from the top grates.

  • Customer: Anne from Jacksonville, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 2 of 2 people found this instruction helpful
I was pretty upset as the grate wobbled, so I went on line and looked for GE Profile parts. To my amazement, I found the little rubber feet quite easily, and within 2 days they were here at my home. I simply had to stick them in the holes; however, I noted that they did not fit real tight, so I removed them and shot a little glue on them, and they have bee... read more