ZD300Y0 LG Dehumidifier - Overview

Hello Danielle and thanks for writing. It is most likely the switch assembly, if this is defective it tells the unit the bucket is full even if it is not, thus it will not collect any water. The part you are looking for has been discontinued for your model and is no longer available. We have no known replacement information in our system. We recommend you contact the manufacturer of the part to see if they have recently released a new substitute.Good Luck with your repair.

Hello Daniel, thank you for writing. We hope these few steps will assist you. Remove the bucket from the front of the unit. Open the drain cover on the back of the unit. Thread a standard garden hose onto the drain nozzle. Cut the hose to length and lead it to the floor drain. Replace the bucket on the unit. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.