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XCAE2763CQ0 Whirlpool Washer - Overview

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Dryer Screw – Part Number: WP90767
$7.47
In Stock
Dryer Screw
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(2)
Part #WP90767
This screw is sold individually.
Washer Hose Clamp – Part Number: WP596669
$7.47
In Stock
Washer Hose Clamp
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★★★★★
(1)
Part #WP596669
This hose clamp is used in a wide variety of household appliances. Most often it is found in washers, dishwashers, refrigerators, freezers, dehumidifiers, garbage disposals, or air conditioners. This clamp is used to securely attach a hose to another part of your appliance, which helps prevent leaks from those connections. Depending on the appliance, it can attach hoses to drain pumps, water inlet valves, pressure switches, and injector nozzles. We recommend you refer to model-specific diagrams for appropriate uses and exact placement. This hose clamp is made of metal, and is sold individually. To access and replace this part you will need a nut driver, pliers, and screwdrivers. Before you begin any repair work, make sure you have unplugged your appliance, and shut off the water supply if applicable.
Washer Washer – Part Number: WP3949550
$12.85
In Stock
Washer Washer
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(1)
Part #WP3949550
This part goes on the agitator retaining bolt.
Touch-Up Paint - White – Part Number: 72017
No Longer Available
Touch-Up Paint - White
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Part #72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is an 18 ml, or.6 fluid ounces, bottle of touch-up paint. It also features a brush for easy application. This quick-drying, long-lasting paint is perfect for fixing any nicks, scratches, or chips on the exterior of your appliance. This paint is white in color, and provides a durable finish.
Lid Latch Strike – Part Number: WPW10240513
$31.58
In Stock
Lid Latch Strike
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Part #WPW10240513
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, your washer door may not close properly and you may not be able to run your washer. The latch is found under the lid and can be screwed out and replaced. You will need a Phillips-head screwdriver for this repair. This part is sold individually and is and OEM part from the manufacturer.
Hose Clamp – Part Number: WP285655
$9.62
In Stock
Hose Clamp
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Part #WP285655
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installation, you will need a flat head screw driver to replace the clamp and a drill to access the screws to remove the front of the washer. Be careful if you do not have specific clamp pliers as the clamp could fly off. Once the front of the washer has been removed, take a quick look for water damage or any obvious signs of where the leak is coming from. If it is not obvious, run water to test.
Affresh Washing Machine Cleaner - 3 pack – Part Number: W10135699
$20.36
Special Order
Affresh Washing Machine Cleaner - 3 pack
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Part #W10135699
Affresh Washing Machine Cleaner includes three slow-dissolving tablets that help remove odor-causing residue from inside the washer. Suitable for all washer brands, including high-efficiency (HE) machines, the formula is also septic-safe. Place one tablet directly in the empty wash basket and run the Clean Washer cycle, or use a normal cycle with hot water. Use monthly or every 30 wash cycles for best results.
Lid Hinge Mounting Screw – Part Number: WPW10119828
$7.47
In Stock
Lid Hinge Mounting Screw
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(2)
Part #WPW10119828
Sold individually. NOTE: The color on the screw may not be the same as the image, but will still function the same.
Washer Drain Hose – Part Number: W11244231
$26.82
In Stock
Washer Drain Hose
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Part #W11244231
The drain hose carries used water from the washer to your house drain.
Spray Paint - 12 oz. - White – Part Number: 350930
No Longer Available
Spray Paint - 12 oz. - White
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Part #350930
Appliance spray paint is a great way to cover up any chips and scratches that have appeared on your appliances. Instead of replacing the part entirely, this is an easy fix. This is also a great way to give a fresh new look to any handles or areas that have discoloring due to wear. Make sure to clean the area before you begin and wear a protective mask for safety. Give the can a good shake and spray a few inches away from the surface. Apply the paint until the area is fully covered as desired. Wait until the paint has dried before using the appliance.
Washer Screw 818 X 1/2 – Part Number: WP3390631
$7.47
In Stock
Washer Screw 818 X 1/2
Part #WP3390631
This screw is sold individually.
Washplate Bolt – Part Number: W10772621
$6.40
In Stock
Washplate Bolt
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(1)
Part #W10772621
Sold individually.

Common Symptoms of the XCAE2763CQ0

How this model fails, and the parts that fix it.

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washer not agitating
22 of 23 people found this instruction helpful.
  • David from EAST AMHERST, NY
  • Easy
  • 15 - 30 mins
  • Socket set
This was a learning experience but it appears to have worked out in the end. Our 3 1/2 year old washer was not agitating much and I attributed that to a loose bolt. I would tighten the bolt and it would work ok for a load or two and then stop agitating. I would find that the bolt was loose again. I took a number of steps to try to get the bolt to stay on tight - threadlock, a new bolt, more threadlock, and applying progressively more force on the bolt, with no better results. Yet the repair guys on you tube were saying the bolt only needs to be snug, not super tight - something was amiss. I even went so far as to secure the basket with a rope so I could use two hands on the socket wrench (please don't do this). But when I tried the washer again there was no agitation at all! I observed the agitation output in manual test mode and the bolt was turning in lock step with the shaft but the agitator wasn't turning at all. That's when I suspected that the problem was actually a worn lower agitator. Trouble was that now I couldn't seem to get the bolt off. Turning the wrench caused the shaft itself to rotate so I couldn't loosen the bolt from the shaft. I thought I broke the washer. Then I considered that maybe the shaft was rotating because the washer was in an agitation mode when I turned it off. I went back into manual test mode, made the washer spin, then turned it off. Fortunately, this worked. The shaft was again stationary and, albeit with great difficulty, I got the bolt off.

I removed the agitator, and as a pro would have figured out long before, the ridges inside the top of the lower agitator were almost completely worn down. I realized then that the contact between these ridges and the splines on the shaft is what is supposed to cause the lower agitator to move with the shaft. The purpose of the bolt is just to keep the agitator in the correct position and from coming off the shaft. I had been trying to compensate for the worn agitator ridges by over-tightening the bolt, creating some contact at the top of the shaft. This would work for a little while, then the agitator would start slipping, and the slipping agitator was acting just like a wrench loosening the bolt (until my stupid rope trick, that is.)

So I ordered a new agitator (only the lower agitator was bad, but the price of an entire agitator isn't a lot more than just the lower part and I was reading that the upper agitator parts will wear over time) and another new bolt (because my repeated attempts to over-tighten the first one I ordered had split the rubber gasket apart and worn the bolt head).

The new agitator fit snugly on the splines of the shaft so I sensed no need to use excessive force on the bolt. Just an easy one-handed snug tightening with the socket wrench, using the other hand to hold the lower agitator. The washer is now working again.
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lid would not lock, washer would not run...
12 of 13 people found this instruction helpful.
  • John from Hale Center, Texas, TX
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Removed old striker ( 2 Phillips head screws ) replaced with new striker with the 2 screws and was done, easy fix...
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Scratches in Surface
83 of 227 people found this instruction helpful.
  • Michelle from Richardson, TX
  • Really Easy
  • Less than 15 mins
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
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