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WTW5500XW2 Whirlpool Washer - Overview

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Washer Drive Pulley – Part Number: W10721967
$38.96
In Stock
Washer Drive Pulley
★★★★★
★★★★★
(23)
Part #W10721967
This splutch cam kit is a genuine replacement assembly designed for select Whirlpool, Maytag, and affiliated brand washing machines. It plays a critical role in the wash and spin cycles by engaging the drive motor to rotate the washer basket. The kit includes the clutch assembly, cam ring, spring, basket drive gear, pulley, and mounting nut. Replacing this component can resolve issues such as noisy operation, slow or failed spinning, poor agitation, and excessive moisture in clothes after a cycle. In some cases, a burning smell may also indicate a failing clutch. Installation requires basic tools and should be performed with the appliance disconnected from power. Compatibility should be confirmed using your washer’s model number.
Lid Latch Assembly – Part Number: W10404050
$50.56
In Stock
Lid Latch Assembly
★★★★★
★★★★★
(39)
Part #W10404050
This washer lid switch is a critical safety component designed to halt the spinning motion of the tub when the lid is opened. Its primary function is to prevent accidental contact with moving parts during operation, reducing the risk of injury. The switch activates automatically, interrupting the spin cycle as soon as the lid is lifted. If the switch becomes faulty, the washer may not spin or may continue spinning with the lid open, posing a safety hazard. Replacement is recommended if the switch is damaged or no longer functioning properly.
Washing Machine Suspension Rod Kit – Part Number: W10780048
$65.73
In Stock
Washing Machine Suspension Rod Kit
★★★★★
★★★★★
(108)
Part #W10780048
This suspension rod kit is a genuine OEM kit specially designed for washing machines. Each kit includes a set of 4 rods, 4 suspension balls and 4 bushings. The suspension rods are responsible for supporting the washer tub and allowing it to move freely during the wash and spin cycles while minimizing vibrations and noise. The suspension rods, balls and bushings may fail over time due to cracks, breaks, or excessive wear. If the suspension rod kit is faulty, you will likely notice excessive vibration or shaking during the spin cycle, loud banging noises, or the washer not balancing properly.
Washer Drive Belt – Part Number: WPW10006384
$29.47
In Stock
Washer Drive Belt
★★★★★
★★★★★
(21)
Part #WPW10006384
This genuine OEM drive belt is designed to transfer power from the motor to the drum in select Whirlpool, Maytag, Kenmore, and other compatible washing machines. Operating at 115 volts and 60 Hz, the belt enables the drum to spin and agitate during wash and spin cycles, ensuring effective cleaning and rinsing. Manufactured to Whirlpool’s specifications, this replacement part offers reliable performance and a precise fit. Common symptoms of a worn or broken belt include the drum not spinning, unusual noises, or a burning smell during operation. Replacing the belt can restore proper function and prevent further mechanical issues. Always verify compatibility with your specific model before ordering.
Tub Centering Spring - 2 Pack – Part Number: W10400895
$9.62
In Stock
Tub Centering Spring - 2 Pack
★★★★★
★★★★★
(10)
Part #W10400895
Tub centering springs. Comes (2) per package. Helps keep tub balanced and centered with the main top.
Washer Washer – Part Number: WP3949550
$12.85
In Stock
Washer Washer
★★★★★
★★★★★
(1)
Part #WP3949550
This part goes on the agitator retaining bolt.
Washer Shift Actuator 120v 60hz – Part Number: WPW10006355
$54.24
In Stock
Washer Shift Actuator 120v 60hz
★★★★★
★★★★★
(30)
Part #WPW10006355
This shift actuator is a genuine replacement component designed for top-load washing machines. It plays a critical role in transitioning the washer between agitation and spin cycles by shifting the transmission and monitoring the splutch position. Equipped with a synchronous motor, it regulates the agitator’s movement to ensure proper wash performance. Compatible with a wide range of models from Whirlpool, Maytag, Kenmore, Amana, and other associated brands, this part is commonly replaced when the washer fails to start, agitate, or spin properly. Symptoms of failure include slow spinning, no agitation, or the drum not turning despite the pump running. Installation requires basic hand tools and novice repair experience. Always disconnect power and water before beginning. Sold individually.
Touch-Up Paint - White – Part Number: 72017
No Longer Available
Touch-Up Paint - White
★★★★★
★★★★★
(7)
Part #72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is an 18 ml, or.6 fluid ounces, bottle of touch-up paint. It also features a brush for easy application. This quick-drying, long-lasting paint is perfect for fixing any nicks, scratches, or chips on the exterior of your appliance. This paint is white in color, and provides a durable finish.
Washer D-Shaped Knob Insert – Part Number: WP8536939
$9.62
In Stock
Washer D-Shaped Knob Insert
★★★★★
★★★★★
(2)
Part #WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
Screw – Part Number: WP488729
$7.47
In Stock
Screw
★★★★★
★★★★★
(1)
Part #WP488729
Metallic screw that is less than an inch long. Does not include the plastic washer.
Lid Latch Strike – Part Number: WPW10240513
$31.58
In Stock
Lid Latch Strike
★★★★★
★★★★★
(9)
Part #WPW10240513
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, your washer door may not close properly and you may not be able to run your washer. The latch is found under the lid and can be screwed out and replaced. You will need a Phillips-head screwdriver for this repair. This part is sold individually and is and OEM part from the manufacturer.
Hose Clamp – Part Number: WP285655
$9.62
In Stock
Hose Clamp
★★★★★
★★★★★
(2)
Part #WP285655
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installation, you will need a flat head screw driver to replace the clamp and a drill to access the screws to remove the front of the washer. Be careful if you do not have specific clamp pliers as the clamp could fly off. Once the front of the washer has been removed, take a quick look for water damage or any obvious signs of where the leak is coming from. If it is not obvious, run water to test.

Manuals & Care Guides for WTW5500XW2

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Questions And Answers for WTW5500XW2

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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Victoria - For model number WTW5500XW2
January 16, 2020
My washer will not spin and the clothes are all wet.
Chris Boyle Profile
Hi Victoria, Thank you for your question. If the washer is not spinning, there are some parts that you will need to check to see which one is causing the issue. You will need to check the shift actuator, the lid latch assembly, the driver belt, the washer drive pulley, the capacitor and the lid latch strike. You will need to test the electronic parts with a multimeter. For the other parts, you will need to make a visual inspection. Here is a link to one of our videos on YouTube that you may use as a general reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. We hope this helps. Thank you and have a great day.
3 people found this instruction helpful.
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Mark - For model number WTW5500XW2
January 18, 2020
Will not agitate. Spins drains will not agitate
Chris Boyle Profile
Hello and thank you for writing. It certainly sounds like it could be a faulty drive pulley PS10057144 and/or possibly a faulty PS11742027, you should check for signs of damage, and replace as necessary. It is recommended to replace both parts at the same time. We hope this helps. Please contact us anytime if you require further assistance.
$38.96
In Stock
Washer Drive Pulley
$12.85
In Stock
Washer Washer
1 person found this instruction helpful.
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Krissie - For model number WTW5500XW2
November 7, 2022
My washer works but won't spin
Chris Boyle Profile
Hello Krissie, thank you for your inquiry. According to our research, we would recommend checking the following parts to fix your issue: Washer, part number PS11742027, Drive Belt, part number PS11747978, Drive Pulley, part number PS10057144, and Drive Motor, part number PS11727863. If you require assistance to place an order, please contact customer service. We hope that helps!
$38.96
In Stock
Washer Drive Pulley
$188.70
In Stock
Motor Drive
$12.85
In Stock
Washer Washer
$29.47
In Stock
Washer Drive Belt
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Gary - For model number WTW5500XW2
October 27, 2023
Does the this washer have only 2 or are 4 tub centering springs?
Chris Boyle Profile
Hello Gary, Thank you for your inquiry. We show that this model uses two tub centering springs. We hope this helps.
$9.62
In Stock
Tub Centering Spring - 2 Pack
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John - For model number WTW5500XW2
June 27, 2025
Washer is very loud when drum is spinning. Everything functions properly. The unit is in a mobile home with not much room around it. Can I see inside thru the top cover without removing the entire case. If it's just a belt I can probably replace it on my own
Chris Boyle Profile
Hello John, thank you for your inquiry. A loud noise during the spin cycle, while everything else functions properly, often indicates an issue with the drum mounting hub, part number PS2581262. We would recommend checking it to solve the problem. We hope this helps!
$68.86
In Stock
HUB
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Common Symptoms of the WTW5500XW2

How this model fails, and the parts that fix it.

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Lid Lock light blinking, machine will not start
324 of 404 people found this instruction helpful.
  • David from Los Alamos, NM
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer faile d which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
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Violent shacking in spin mode.
189 of 229 people found this instruction helpful.
  • Terry from Homosassa, FL
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers, Wrench (Adjustable)
Watched a video on the internet.
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Defective lid latch - Cabrio Washer
97 of 124 people found this instruction helpful.
  • William from Wakefield, RI
  • Very Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this inform ation the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
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