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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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This splutch cam kit is a genuine replacement assembly designed for select Whirlpool, Maytag, and affiliated brand washing machines. It plays a critical role in the wash and spin cycles by engaging th...
This washer lid switch is a critical safety component designed to halt the spinning motion of the tub when the lid is opened. Its primary function is to prevent accidental contact with moving parts du...
This suspension rod kit is a genuine OEM kit specially designed for washing machines. Each kit includes a set of 4 rods, 4 suspension balls and 4 bushings. The suspension rods are responsible for supp...
This genuine OEM drive belt is designed to transfer power from the motor to the drum in select Whirlpool, Maytag, Kenmore, and other compatible washing machines. Operating at 115 volts and 60 Hz, the ...
This shift actuator is a genuine replacement component designed for top-load washing machines. It plays a critical role in transitioning the washer between agitation and spin cycles by shifting the tr...
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
This part is the replacement lid latch or latch assembly for your top-load washer. The lid latch holds your washer door closed, and allows the washer to run its cycle. If the lid latch is damaged, you...
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installat...
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6 questions answered by our experts.
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Victoria
January 16, 2020
My washer will not spin and the clothes are all wet.
For model number WTW5500XW2
Hi Victoria,
Thank you for your question. If the washer is not spinning, there are some parts that you will need to check to see which one is causing the issue. You will need to check the shift actuator, the lid latch assembly, the driver belt, the washer drive pulley, the capacitor and the lid latch strike. You will need to test the electronic parts with a multimeter. For the other parts, you will need to make a visual inspection. Here is a link to one of our videos on YouTube that you may use as a general reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. We hope this helps. Thank you and have a great day.
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Mark
January 18, 2020
Will not agitate. Spins drains will not agitate
For model number WTW5500XW2
Hello and thank you for writing.
It certainly sounds like it could be a faulty drive pulley PS10057144 and/or possibly a faulty PS11742027, you should check for signs of damage, and replace as necessary. It is recommended to replace both parts at the same time. We hope this helps. Please contact us anytime if you require further assistance.
Hello Krissie, thank you for your inquiry. According to our research, we would recommend checking the following parts to fix your issue: Washer, part number PS11742027, Drive Belt, part number PS11747978, Drive Pulley, part number PS10057144, and Drive Motor, part number PS11727863. If you require assistance to place an order, please contact customer service. We hope that helps!
Washer is very loud when drum is spinning. Everything functions properly.
The unit is in a mobile home with not much room around it. Can I see inside thru the top cover without removing the entire case. If it's just a belt I can probably replace it on my own
For model number WTW5500XW2
Hello John, thank you for your inquiry. A loud noise during the spin cycle, while everything else functions properly, often indicates an issue with the drum mounting hub, part number PS2581262. We would recommend checking it to solve the problem. We hope this helps!
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer faile
... Read mored which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this inform
... Read moreation the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
