The drain pump and motor assembly may also be known as the washer drain pump and is a part for your washer. The drain pump helps expel water from the washing machine. The drain pump is activated after...
The hot water inlet valve on your washing machine controls the water flow into the washer. This inlet valve has a standard hose fitting inlet and one water outlet. The water inlet valve opens to allow...
The cold water inlet valve on your washing machine dispenses the cold water and bleach into the washer in the prewash cycle. This inlet valve has a standard hose fitting inlet and 2 water outlets faci...
The door lock assembly is a part for your washing machine and tells the washer that the door is closed and locked into place. If the switch has shorted out and not locking, it is no longer delivering ...
This is a locking pin, and it works in conjunction with your washer. The part measures to be roughly 3 inches long, and less than an inch wide. The pin is cylindrical, off-white in color, and made ent...
This replacement pump filter, also known as a filter assembly, is a genuine OEM part for your washer or washer/dryer combo. Before beginning this repair, turn off the power and water supply to your wa...
The door boot seal clamp, also referred to as an outer door gasket clamp, holds the door boot in place in a front-loading washer. If your washer is leaking from the door and there are no signs of dama...
This genuine OEM drum seal gasket prevents water from leaking between the outer tub and spin basket of your washer. It is made of black rubber and measures 2.5 inches in diameter. If your washer is le...
This drain hose plug, also known as a hose cap, is a genuine OEM part for your washing machine. This plug caps the drain hose from the pump housing, and helps prevent leaks from your washer. Before be...
This bearing, or ball, is a genuine OEM replacement part for your washer. The bearing allows the tub to rotate smoothly. Replacing this part can be helpful if your washer is extremely loud, or vibrate...
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4 questions answered by our experts.
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Homer
November 4, 2021
Washer is showing an le error code. Very noisy. What are the fixes for a le code?
For model number WM2016CW
Hello Homer, Thank you for the question. The LE error code indicates the Stator Motor is locked and will need to be replaced. We hope this helps!
I'm finding what appears to be strips of shredded white plastic in the drum and a burnt plastic smell. I've cleaned the door gasket area and it was ok
For model number WM2016CW
Hello Paul, thank you for reaching out. According to our research, we would recommend checking the drum lifter, part number PS12392326, to fix the issue. Glad to be of assistance!
When I put a small piece of stocking over the hose outlet, crude collects inside the stocking and water spews out of the hose onto the floor. If I remove the stocking I do not have any problems...the water flows out of the hose and down the drain in the wall. I was told by a plumber to put a cover over the hose (e.g. a stocking) so that crude would not clog the drain. What to do? Is the somewhat hose clogged?
For model number WM2016CW
Hello Nancy, thank you for the question. If you put a stocking over the hose, the water will flow out of the hose onto the floor. We recommend you use the drain filter. The compatible drain filter for your model is part number PS3522306. It traps lint and debris from drain water. We hope this helps.
Hello Eliza, thank you for your inquiry. Based on the description that you have provided, we would recommend checking the drain pump, part number PS3579318, to fix the issue. We hope this solves your problem!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer cam
... Read moree apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
