WF337AAGXAC Samsung Washer - Overview

Hello Samuel, thank you for getting in touch. Check for a clog first, since a blocked filter or jammed impeller is just as common as a failed pump. Open the small access door at the bottom front, pull out the emergency drain hose, and let the water drain completely into a shallow container. Once drained, twist the large filter cap counterclockwise to remove it and clean out any lint, coins, or debris trapped inside. Shine a flashlight into the housing and check the pump impeller the small fan blades in the back. Try spinning it gently with your finger and it should move freely. If it is jammed by an object that is your culprit. Reinstall the filter, plug the washer back in, and run a quick drain cycle to confirm. If the filter was clean and the impeller spins freely but the washer still won't drain, the pump motor has failed and needs to be replaced. The replacement drain pump for your unit is part number PS4216974. We hope this helps.