Models > WF328AAR/XAA

WF328AAR/XAA Samsung Washer - Overview

Sections of the WF328AAR/XAA

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Drain Pump Assembly - 120V 60Hz – Part Number: DC31-00054A
Drain Pump Assembly - 120V 60Hz
★★★★★
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(17)
PartSelect #: PS4204638
Manufacturer #: DC31-00054A
This is a 120 volt, 60 hertz drain pump assembly for a washing machine. It is a genuine OEM part. This pump helps expel water from the washing machine, and is activated after the spin speed is maintai...
$181.80
  In Stock
Shock Damper Front – Part Number: DC66-00470A
Shock Damper Front
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(3)
PartSelect #: PS4212219
Manufacturer #: DC66-00470A
This is an individually sold front shock absorber designed for use with Samsung dryers. Shock absorbers are used to distribute the weight of the dryer drum evenly and ensure that the different bumps a...
$73.05
  In Stock
Door Switch Assembly – Part Number: DC64-00519B
Door Switch Assembly
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(3)
PartSelect #: PS4210737
Manufacturer #: DC64-00519B
This is a door switch assembly designed for Samsung washing machines. This door switch assembly is used to latch and lock the door shut before the washing cycle commences and communicates with the con...
$34.13
  In Stock
Outer Seal Clamp – Part Number: DC97-04973B
Outer Seal Clamp
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(3)
PartSelect #: PS4218211
Manufacturer #: DC97-04973B
This is an outer seal clamp for the washer door boot of your Samsung washing machine. This clamp tightly seals the boot of the drum within the door of the washer to prevent leaks. This clamp is made o...
$17.35
  In Stock
VALVE-WATER;V-0117,NYLON – Part Number: DC62-30314K
VALVE-WATER;V-0117,NYLON
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(2)
PartSelect #: PS4209100
Manufacturer #: DC62-30314K
One solenoid valve for hot water
$89.85
  In Stock
SEAL-OIL;TS85-PJT,NBR(SD – Part Number: DC62-00156A
SEAL-OIL;TS85-PJT,NBR(SD
PartSelect #: PS4208679
Manufacturer #: DC62-00156A
$37.22
  In Stock
Door Glass – Part Number: DC64-00504C
Door Glass
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(2)
PartSelect #: PS4210731
Manufacturer #: DC64-00504C
$211.80
  In Stock
Water Valve – Part Number: DC62-00142G
Water Valve
PartSelect #: PS4208672
Manufacturer #: DC62-00142G
Three solenoid valve for cold water
$126.82
  In Stock
Washer Bolt Assembly – Part Number: DC97-02412A
Washer Bolt Assembly
PartSelect #: PS4217876
Manufacturer #: DC97-02412A
Assembly BOLT;SWF-P12,MOTOR/
$13.62
  In Stock
SEAL-TUB;GW-PJT,EPDM,H62 – Part Number: DC69-00804A
SEAL-TUB;GW-PJT,EPDM,H62
PartSelect #: PS4213806
Manufacturer #: DC69-00804A
This is a seal for various models of Samsung washing machines. This part acts as a seal for the rear and front outer part of your washing machine tub and is used to prevent any matter of leaks. If you...
$38.76
  In Stock
DOOR-DIAPHRAGM;GW-PJT,EP – Part Number: DC64-00802A
DOOR-DIAPHRAGM;GW-PJT,EP
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(2)
PartSelect #: PS4210920
Manufacturer #: DC64-00802A
$176.65
  In Stock
Assembly FIXER TUB;FRONTIER, – Part Number: DC97-07448D
Assembly FIXER TUB;FRONTIER,
PartSelect #: PS4218777
Manufacturer #: DC97-07448D
This is a shipping bolt designed by and for Samsung washing machines. This shipping bolt is installed in the back of the washer before transporting it to securely fasten the tub of the washer so it do...
$27.26
  In Stock

Questions And Answers for WF328AAR/XAA

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Common Symptoms of the WF328AAR/XAA

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Will not drain
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Lid or door won’t close
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Leaking
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Code indicating washer was NOT discharging water
Watched the video, procedure was simple and as depicted on the video. Started by using a wet shop Vac to the discharge hose and sucked as much dirty wash water out as possible. Removed the pump,and found the motor did not turn freely. Removed the motor (3 screws) and replaced the motor with new part. Reassembled the washer, everything worked as it should. After about 3-4 loads of laundry, the "Not Draining" code / problem returned. Again, sucked out the water with the Shop Vac. Checked the Filter /Cleanout and found it completely packed with MUD. Cleaned that out, and again disassembled the washer. The pump was removed and the remaining muddy gunk was cleaned from the impeller. The 3 drain lines that attached to the pump were inspected for blockage/obstruction and flushed of any muddy residue. Reassembly was quick and easy, and the washer has worked well since. I have no idea how the dirt got into the system with enough dirt to gunk up the system. Recommend keeping more frequent inspections of the cleanout trap.
Parts Used:
Drain Pump Assembly - 120V 60Hz
  • SCOTT from VERNAL, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
7 of 11 people found this instruction helpful.
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Front loader door would not lock.
Removed the rear top two Phillips screws, pull off top cover. Unscrew two phillips screws that hold the outside front lock trim, unclip (one left of housing) plastic housing. Remove one phillips screw 11 o'clock from housing, about 6" away, with door button above it, which releases the door lock housing from inside the machine. From right side (facing machine) look down into left front of machine, you will see a black cover, which does a goid job hiding the white part, but it protects the part from water, I guess. Unclip 3-4 plugs, push spinning loader away to pull out the complete part easily. Swap back covers (a bit annoying to place wiring harness back in such a tight place, and cover on. You can try another method if you have a simpler way, like place the harness onto part first, before plugging in and placing cover. But, I kept dropping the part into the machine, which equals a little pita). Then screw the 11pm screw to hold part and the two other screws (small housing and cover), place remaining 2 screws, and lid. Pretty much undo the above procedure. Done.
Parts Used:
Door Switch Assembly
  • Nadira from JACKSONVILLE, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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The washing would stop in mid cycle and the door would be locked.
An initial issue was getting the door to unlock. I tired several things but finally was able to pull the door as if to open it and put something between the door handle and the front of the washer while I ran a washer cycle. There is a way to take the washer top off and reach down inside the unit and pull down on a release, but I did not try that.

The washer has a rubber boot between the washer frame and the wash tub. There is a metal wire ring that secures the outer edge of the boot to the washer frame. Peel back the outer edge of the boot at the bottom to reveal a metal ring that has its ends connected by a small spring. Use a flat tip screw drive to pry this ring off. Peel back the boot from the washer frame.

Next use a Phillips screw drive to remove the two screws that protrude through the wash frame on the right side of the door.

Reach between the washer tub and the frame and the tub and pull the switch through the opening and the washer tub. You will have to wiggle the switch around to remove it. There are three sets of wires attached to the switch by plugs.

The switch is covered with a plastic protective cover. Remove this. You will have to use a screw driver to release various catches to do this.

Remove the three set of wires. There are catches that secure the wire plugs in place. pry them back with a small screw drive.

Attach the new switch to the sets of wires.

Attach the protective cover to the switch. The wires feed through a small slot toward the bottom of the switch.

Slide the switch through the opening where you removed it. and re-attach it using the two screws.

Put the rubber boot in the channel in the washer frame. Replace the metal ring. This was the most challenging part of the repair for me. I had to play around with this to get it into position. You have to work it around the gasket and stretch out the spring.

By the way, The service was great and exceeded by expectations.
Parts Used:
Door Switch Assembly
  • Arthur from WILLARD, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 4 people found this instruction helpful.
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