WCCH404H5WW General Electric Washer - Overview

Disconected power & hoses. Removed 4 screws from two tabs at rear of top. Slid top fwd & up to remove. Removed two screws from lower front panel and removed panel. Removed back cover screws and back cover. Placed sling arround tub & lifted with 2"X4" on strap placing additional wood under sling supported by edges of machine. Removed one s ... Read more cred and loosened mother that held spring hook in place. removed broken end and remainder of spring. hooked spring in hole in tub and raised spring upper hook on to support , re installed retainer. Went to lower side and removed plastic push bolts, by slipping a 1/2 " deep socker over front end and pulling from back with plirers.allign the holes in the new shock with the mount holes and nock them in place. remove sling from arround tub and re assemble all removed parts.

after pulling pins and installing new shocks, the washer still made loud ,disturbing sounds during use. Did some more investigating, turns out the inner bearings on the drum are bad. Apparently a problem with this model. Probably why the original shocks broke in the first place.

I paid a plumber $150 to replace this part a year ago. I simply took the screws out,ordered the part,paid for 1 day shipping, and screwed the new part on. The washer DID NOT WORK without this part,and worked perfectly the minute I replaced it.