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PP962TM4WW General Electric Cooktop - Overview

Diagrams for PP962TM4WW

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Screw – Part Number: WH2X930
$16.05
In Stock
Screw
★★★★★
★★★★★
(1)
Part #WH2X930
This screw is sold individually.
Triple Haliant Element - 12 Inch – Part Number: WB30T10126
$188.75
In Stock
Triple Haliant Element - 12 Inch
★★★★★
★★★★★
(20)
Part #WB30T10126
This replacement haliant surface element is designed for use with flat-top ranges and cooktops, positioned beneath the glass surface to supply consistent heat to the cooking area. Measuring approximately 12 inches in diameter, it provides reliable performance for a variety of cooking tasks. If the burner fails to light when activated, the surface element may be faulty and require replacement. Installation involves disconnecting power to the appliance, removing the screws securing the cooktop, lifting the glass surface, and replacing the element by disconnecting the wires and securing the new unit in place. This component is sold individually and is compatible with select models of electric ranges and cooktops.
Selector Knob – Part Number: WB03T10034
No Longer Available
Infinite Knob – Part Number: WB03T10030
No Longer Available
Infinite Knob
★★★★★
★★★★★
(3)
Part #WB03T10030
Sold Individually. This knob takes a double-flat shaft.
Switch Seal – Part Number: WB2X9504
No Longer Available
Switch Seal
Part #WB2X9504
This part goes between the infinite switch (under the cooktop) and the knob.
Range Indicator Light – Part Number: WB25T10012
$41.69
In Stock
Range Indicator Light
Part #WB25T10012
Tape – Part Number: WB06T10007
$51.61
On Order
Tape
Part #WB06T10007
This roll contains 108 inches of tape.
Haliant Element – Part Number: WB30T10135
$123.48
In Stock
Haliant Element
Part #WB30T10135
This dual radiant surface element is designed for ranges and cooktops with a smooth glass surface, delivering reliable heat for your cooking needs. Measuring approximately 9 inches in diameter, it features two heating zones—an inner and outer ring—controlled by the burner knob to accommodate different pan sizes. Operating at 240 volts, the element provides dual wattage options, typically 1900 watts for the outer ring and 800 watts for the inner ring, ensuring efficient and even heating. Common issues resolved by replacing this part include no heat, uneven heating, or only one ring functioning. Installation requires disconnecting power at the circuit breaker and lifting or removing the glass cooktop to access the element. This OEM component restores optimal cooking performance.
Radiant Element Warmer – Part Number: WB30T10124
$77.75
Special Order
Radiant Element Warmer
Part #WB30T10124
SPRING RADIANT (Complete) – Part Number: WB09T10005
$15.35
Special Order
SPRING RADIANT (Complete)
Part #WB09T10005
SWITCH INF CNTL – Part Number: WB24T10133
$140.17
Special Order
INDICATOR LIGHT LOCKOUT – Part Number: WB25T10046
No Longer Available
INDICATOR LIGHT LOCKOUT
Part #WB25T10046

Common Symptoms of the PP962TM4WW

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9in portion of heating element inoperable
20 of 28 people found this instruction helpful.
  • John from LEWES, DE
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers
first ,troubleshot switch--it was ok. next,troubleshot triple element & found that the 9in portion had an open in the heating element itself ordered .new element,installed it .Works like new!
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Center Burner of a triple element wasn't working
10 of 13 people found this instruction helpful.
  • Richard from WOODLAND, WA
  • Very Easy
  • 15 - 30 mins
  • Screw drivers
Been procrastinating putting in the new element but decided to do it yesterday even if it meant eating breakfast out. Twenty minutes after starting , breakfast was cooking, at home on the new element. Two screws out, switch wires, snap on retainers, replace two screws and you're done!
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Outer element not working
6 of 9 people found this instruction helpful.
  • Larry from Stevensville, MD
  • Easy
  • Less than 15 mins
  • Screw drivers
Turn off breaker to stove. Remove 2 screws in front under stove top molding. Raise stove top from front on hinges in back. I used a piece of wood to support top up while I worked on burner. Remove screws holding old burner in place. I found my problem on the old burner - the outer element had been shorted and fried. Carefully remove e ach wire and reinstall in new burner in proper location. Reinstall burner and stove top with old screws.
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