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Anthony
February 14, 2020
It shows a pf code
For model number PEM31SF1SS
Hello Anthony, Thank you for the question. The PF is a Power failure Error. In most cases it can be reset by holding the Clear button or unplugging the appliance from the outlet for a min. We hope this helps.
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Russell
July 15, 2023
Fan cuts on when you open the doorto put food in and fan continues to run when you open the door after you cook something
For model number PEM31SF1SS
Hi Russell, thank you for your inquiry. The door interlock switch is faulty. It is typically recommended to replace all door switches together, the ones for your model being PS8753558 (top and bottom), PS8753559 (middle). If you would prefer to only replace one at a time, we recommend testing each with a multimeter to determine which one is lacking the proper continuity. We hope this information helps!
The microwave cabinet “shell” has 4 plastic screws on top/roof. Two of the 4 screws are missing. What purpose fo they serve? I can replace them through your company. Is it safe to use without the 2 screws while I wait gir the new ones to arrive?
For model number PEM31SF1SS
Hi Trisha, thank you for contacting us. The purpose of the plastic nails, part number PS8753384, on the top, is to keep the outer case attached to the microwave. If they are loose or missing, the microwave may vibrate and become noisy. Also, it may cause dangerous microwaves to escape from the microwave cavity. So, it is not recommended to use the microwave if the cabinet is loose. We hope this information helps!
How to reach and replace door switches for this model that is bolted from top under the kitchen shelf?
For model number PEM31SF1SS
Hello Jagdish, Thank you for the question. The appliance will have to be removed from the mount so the outer cabinet shell can be removed. We hope this helps!
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TRISHA
June 20, 2023
Bought a house with this microwave installed. The turntable motor died. I bought a used one of this model, but it is missing 2 of the 4 plastic screws on top. Is it dangerous to use this with 2 of the 4 plastic screws missing on top?
For model number PEM31SF1SS
Hello Trisha, thank you for a very interesting question. It is generally not safe to use a turntable motor with missing screws. Screws play a crucial role in keeping the motor in place and securing stability. It can cause vibration and noise in the oven. We hope this information is useful!
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Slide a Butter knife at left side by open push knob door will open. Then open all screws from top cover push cover top side front way then door locks Bracket have 3 microswitch pulls out switches mark them top medium and bottom. Remove 3 screws holding brackets will come out. On bottom see a Cam has 1/4” holes can holding Saft broken then
... Read more install new door lock bracket install microswitch put 3screw and slide Cam on saft . I put a small screw on saft to hold cam on place. There was no screw . That’s why cam saft was broke. Put top cover tight all the screws and door lock fixed.
I used small wire cutter I use in fly tying hobby. The metal was easy to cut. When cover was removed I unplugged the motor,removed it and plugged the new one in. To replace the cover -- reverse it,place the 2 tabs on one edge into the slots that are already part of the base. On the opposite edge there is a domed shaped tab with a h
... Read moreole in center. Place the small screw that was provided back in and thighten. Your Done