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Questions And Answers for LRE6383SW
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Go onto youtube, such as https://www.youtube.com/watch?v=-ITkrwhDNMQ and watch similar videos for DYI. The process is very similar to other models.
Once the door is removed, place oven door on a towel or soft place so it does not scratch the door. Unscrew the screws and make sure you notice where each screw goes, so you know
... Read morethe process of where each screw goes when you re-assemble.
Once the inner cover is removed, remove the insulation, too so you don't damage it. Use Wet/Dry Shop Vac to clean the shattered glass. (WORD OF ADVICE: I did not remove the insulation and the suction of the Shop Vac removed part of the insulation, so now instead of a quick turn around repair turns into a few weeks repair, because the insulation is on back order 10-14 days from the supplier. DON"T MAKE THE SAME MISTAKE!)
Once the glass has been removed, the new inner glass is replaced, begin by re-assemble the oven door with the correct screws and attached the oven door to the range.
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a
... Read moresheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
The repair person could not complete the job as the part sent is totally wrong for the appliance. The company has not responded to me email sent 12/30/23 and there is no way to leave a voice mail or ask for a call back, due to large call volume. A live representative does not answer the phone.
Please check your emails. You ask
... Read morefor feedback on repair, but obviously do not take time to check emails for issues. Because the error is on the part of PartSelect I requested an RMA to return an incorrect part. Please respond by sending a shipping label so it can be returned for a refund. I have submitted a dispute with the credit card company since your company is negligent in customer service. Please email RMA shipping label to ritashimniok@gmail.com
