KUID308HPS02 Whirlpool Ice Maker - Overview

Hello Julia, thank you for the question. Thin ice is a sign of mineral scale buildup on the evaporator plate, which prevents proper heat transfer during the freezing cycle. Running a clean cycle with the correct cleaner will resolve this. The recommended cleaner for your unit is part number PS12583750. To run the clean cycle, press the On/Off button to turn the ice maker off and wait 5 to 10 minutes for any remaining ice to drop, then scoop all ice out of the bin. Unscrew the drain cap from the bottom of the water reservoir to drain it completely and replace the cap. Pour one full 16 oz bottle of Affresh cleaner into the reservoir, then refill the empty bottle twice with plain tap water and add both to the reservoir. Press the Clean button, the cycle will run automatically for approximately 70 minutes. Once complete the clean light will turn off, drain the reservoir again, replace the cap, and press On/Off to resume normal operation. Discard the first 2 to 3 batches of ice after cleaning to fully flush any remaining solution before use. We hope this is what you were looking for!