KUIC18NNXS1 KitchenAid Ice Maker - Overview

Hi Robert, thank you for your question. You may want to check your water inlet valve to see if it is working or not. Testing it with a multi meter, it should read between 5 - 1500 ohms. to be working. If that part is fine then you should go on to check your pump. and your thermistor as well. It all of those parts are fine then you may want to take a look at your control board being the issue. Good luck with your repair.

Hi Ryann, thank you for contacting us. The issue could be with the ice cutter grid, part number PS11740334. It uses heated wires to slice the ice produced by the ice maker into smaller, more easily dispensed cubes. You may need to replace it to fix the issue. We hope this solves your problem!

Hello John, thank you for getting in touch. Dust, debris, or objects blocking the air inlet or outlet vents can restrict airflow and prevent proper cooling. Clean the vents and ensure there's sufficient space around the ice machine for air circulation. Ensure the freezer is set to the manufacturer's recommended temperature (usually around 0°F or -18°C). A leak in the sealed refrigeration system can lead to low refrigerant levels and reduced cooling capacity. A leak can be identified by unusual noises like hissing or bubbling, reduced cooling performance, ice buildup on the evaporator coils, and increased energy consumption. The compressor, part number PS11756696, is responsible for circulating refrigerant. If it's not working correctly, the freeze plate won't get cold. We hope this helps.