Hi Mary, the springs are part PS11745531. Thank you for your question and good luck with your repair!

Hello Gerry and thanks for writing. It certainly sounds like a faulty detergent dispenser PS11746408 check for signs of damage and replace it if needed. We hope this helps. Please contact us anytime.

Hello Don, Thank you for your question. Here are some instructions provided by one of our customers who's already done this repair: "Unplug the dishwasher. Remove the screws holding the stainless lining to the outer door panel. Unplug the various connections. remove the control panel by pushing small plastic cleats outward (they are spring loaded). Remove the printed circuit board by pushing one holding tab to release then tilting the board out. Remove the ribbon cable by sliding it off the circuit board. Now reverse the process. Attach the ribbon cable to new circuit board, snap in the circuit board to the control panel (ribbon behind), reattach all electrical connectors, reassemble the door "sandwich". Somewhere in there you also need to remove then snap back the door lock assembly." We hope this help.