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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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Enjoy cleaner water and ice with this easy-to-install refrigerator filter. It uses Triple Filtration Technology to reduce 16 common contaminants, so your drinks and meals taste better. For best result...
The “Icemaker Control Assembly” (Module & Motor Assembly, Ice Maker Control Module, Icemaker Module, Refrigerator Ice Maker Module) is what controls the actions of your ice maker. The control turns th...
This is a control bracket for your refrigerator, and may also be known as the dispenser control bracket. The function of this part is to hold the micro switches and the light socket in the freezer dis...
This is a refrigerator ice guide that is made entirely of clear plastic. This ice guide is located in the freezer door. Turn your refrigerator ice dispenser off before replacing the part. This is a si...
If you have ice building up in your freezer, or if your freezer is getting too warm during the defrost cycle you may need to replace the bi-metal defrost thermostat. The function of the defrost bi-met...
In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. This kit works in the dispenser chute t...
This 10-watt clear incandescent light bulb is designed to provide reliable interior illumination for household appliances such as dryers and refrigerators. Measuring approximately 2 inches in length, ...
This set of two electronic control boards includes both the emitter and receiver modules, which work together to manage ice production and dispensing in compatible refrigerator models. The emitter sen...
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2 questions answered by our experts.
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Zach
June 15, 2021
Hi everyone,
Thanks for the invaluable help here. Basically, the fridge is freezing things, more specifically around the top of shelf and the first crisper drawer. Near what looks like to be vents from the freezer. I have the fridge setting set to 42f and the freezer set to 8f. The freezer seems to be going non-stop pumping out -22f temps and the fridge is still getting cold. My suspicion is some sort of sensor is out. Side note: The water dispenser on the front isn't working either, but i suspect that is because the line is frozen in the fridge and once the other problem is corrected it will fix itself.Thanks,
-zd
For model number KSSC36QMS00
Hi Zach, thank you for your question. If the refrigerator is too cold, there are some parts that you will need to check to see which one is causing the issue. The part that fixes the issue the majority of the time is the bi-metal defrost thermostat. From our website, the defrost thermostat is a safety thermostat in series with the defrost heater and is used to terminate the defrost cycle when the evaporator reaches a specific temperature, usually rated at 38° to 47° Fahrenheit. If the thermostat is defective and remains open circuit, then the defrost heater will not be energized and no defrosting will take place. You will need to test the part with a multimeter to see if it is working correctly. Before you do this, make sure that you have unplugged the refrigerator from the electrical outlet. Set your multi-meter to the Rx1 setting. Place each of the probes on a thermostat wire. When your thermostat is cold, it should produce a reading of zero on your multi-meter. If it is warm (anywhere from forty to ninety degrees Fahrenheit), then this test should produce a reading of infinity. If you do not receive this reading, it will need to be replaced. If this is not the issue, you will need to check the thermistors. To test them, remove them from the refrigerator. The thermistor is normally a plastic encased capsule with two wires attached and may be located near the air inlet. The thermistor will have a specific resistance based on temperature and is therefore difficult to diagnose without the manufacturer’s specifications. Thermistors will produce different multi-meter readings based on their temperature when you test them. The ranges below only apply to thermistors at 32 degrees F. Before testing them, you will need to place the thermistors in ice water for 5 minutes to bring the temperature to 32 degrees F. Set your multi-meter to the Rx1 setting and touch the probes to the terminals, you should receive a reading of 16,600 ohms (+/- 5 percent). If you do not get this reading, you will need to replace them. We hope this helps!
Hi Guy, thank you for getting in touch. We would suggest checking the water filter and water lines for clogging first. If these are fine, the issue could be with the water inlet valve, part number PS11740214. You may need to replace it to fix the issue. We hope this solves your problem!
removed flap door in front of icemaker...removed 3 screws with bolt heads...removed one additional screw with bolt head and ice unit slid out. I removed motor unit (pops out no screws). Replaced and had ice within 3 hours.
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Tha
... Read morenks
