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KSSC36QMS00 KitchenAid Refrigerator - Overview

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EveryDrop Water Filter – Part Number: EDR5RXD1
$79.33
In Stock
EveryDrop Water Filter
★★★★★
★★★★★
(53)
Part #EDR5RXD1
Enjoy cleaner water and ice with this easy-to-install refrigerator filter. It uses Triple Filtration Technology to reduce 16 common contaminants, so your drinks and meals taste better. For best results, swap it out every six months to keep your water fresh and safe.
Icemaker Control Assembly – Part Number: W10190935
$70.95
In Stock
Icemaker Control Assembly
★★★★★
★★★★★
(31)
Part #W10190935
The “Icemaker Control Assembly” (Module & Motor Assembly, Ice Maker Control Module, Icemaker Module, Refrigerator Ice Maker Module) is what controls the actions of your ice maker. The control turns the timing cams and the ejector blades. It controls most of the basic parts and functions such as the heater, water inlet valve, the cube size, and cube ejection. If your ice maker control is broken it can no longer properly control the ice maker functions. It may not produce any ice, make small ice cubes, or have intermittent operation. This can occur due to normal wear and tear. The icemaker control assembly is attached to the ice maker mold, and is under the white cover. Test the icemaker control assembly by using a multimeter. If this reveals the assembly to be defective, you will need to replace this part. It is approximately 4.25 inches square, beige, and is constructed of plastic and metal. This replacement part features one icemaker control assembly, including the control module and the motor.
Refrigerator Control Bracket – Part Number: WP2180226
$17.15
In Stock
Refrigerator Control Bracket
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★★★★★
(128)
Part #WP2180226
This is a control bracket for your refrigerator, and may also be known as the dispenser control bracket. The function of this part is to hold the micro switches and the light socket in the freezer dispenser section in place. Its measurements are roughly 9 inches long and 5 inches high, and this model comes in white. The tools you will need in order to do this repair include a Phillips screw driver, a quarter-inch nut-driver, and a pair of needle-nose pliers. If your ice dispenser is not working properly, your bracket could be the problem.
Refrigerator Ice Guide – Part Number: WP2180224
$17.15
In Stock
Refrigerator Ice Guide
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★★★★★
(63)
Part #WP2180224
This is a refrigerator ice guide that is made entirely of clear plastic. This ice guide is located in the freezer door. Turn your refrigerator ice dispenser off before replacing the part. This is a simple repair, and the only tool you will need is a small flat blade screwdriver to push on the pivot tab on the bottom of the ice guide. Do not worry about breaking the side or pivot tabs on your existing ice guide because it will be discarded anyway. This is a genuine manufacturer replacement part.
Refrigerator Door Switch – Part Number: W11384469
$30.53
In Stock
Refrigerator Door Switch
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★★★★★
(95)
Part #W11384469
Door switch turns the light off when you close the door.
Refrigerator Bimetal Defrost Thermostat – Part Number: WPW10225581
$34.74
In Stock
Refrigerator Bimetal Defrost Thermostat
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(30)
Part #WPW10225581
If you have ice building up in your freezer, or if your freezer is getting too warm during the defrost cycle you may need to replace the bi-metal defrost thermostat. The function of the defrost bi-metal thermostat is to clip onto the evaporator and protect your evaporator from overheating during the defrost cycle. If your refrigerator does not defrost properly you can test both the thermostat and the heater to figure out which part is at fault. For this repair, you will need a Phillips screwdriver, a 1/4 inch nut driver, a flat blade screwdriver, a pair of wire strippers, a roll of electrical tape, and a few butt splice connectors.
Refrigerator Dispenser Overflow Grille – Part Number: WP2206670B
$37.91
In Stock
Refrigerator Dispenser Overflow Grille
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(25)
Part #WP2206670B
This grille is located on the bottom of the ice/water dispenser to catch the overflow. (Black)
Ice Door Kit – Part Number: W10823377
No Longer Available
Ice Door Kit
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(44)
Part #W10823377
In this kit you will find the support, the ice door, spring, and delay. The heater ribbon is no longer needed and therefore will not be included with this part. This kit works in the dispenser chute to let ice through when it is being dispensed. If you have the following symptoms such as: door sweating, difficulty opening or closing door, frost buildup, warm freezer section, or problems with ice dispensing, then this is a solution. The tools needed for this repair are a putty knife, needle nose pliers, and 1/4 inch nut driver. Wear work gloves to protect your hands when performing this repair.
Refrigerator Light Bulb 10w – Part Number: WP22002263
$19.30
In Stock
Refrigerator Light Bulb 10w
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★★★★★
(16)
Part #WP22002263
This 10-watt clear incandescent light bulb is designed to provide reliable interior illumination for household appliances such as dryers and refrigerators. Measuring approximately 2 inches in length, it fits securely into standard appliance sockets and activates when the appliance door is opened, offering clear visibility inside the drum or compartment. The bulb is suitable for use in a wide range of models across multiple appliance brands and is engineered to deliver consistent performance and durability. Installation is straightforward—simply screw the bulb into the designated socket within the appliance. Ensure the appliance is powered off before installation to maintain safety.
Electronic Control Board – Part Number: W11629974
$265.04
On Order
Electronic Control Board
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(14)
Part #W11629974
This set of two electronic control boards includes both the emitter and receiver modules, which work together to manage ice production and dispensing in compatible refrigerator models. The emitter sends a signal to detect ice levels, while the receiver interprets that signal to determine when the ice bin is full and when to initiate dumping or refilling. These boards are essential for maintaining proper ice maker functionality, ensuring efficient operation and preventing overfilling or underproduction. Installation should be performed with the appliance unplugged, and compatibility must be confirmed using the refrigerator’s model number.
Refrigerator Ice Bin Coupling – Part Number: WP2220457
$25.75
In Stock
Refrigerator Ice Bin Coupling
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★★★★★
(13)
Part #WP2220457
This part is located at the bottom of the ice bucket.
Refrigerator Micro Switch – Part Number: WP2162361
$20.37
In Stock
Refrigerator Micro Switch
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★★★★★
(18)
Part #WP2162361
This switch is located inside the dispenser.

Manuals & Care Guides for KSSC36QMS00

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Questions And Answers for KSSC36QMS00

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Zach - For model number KSSC36QMS00
June 15, 2021
Hi everyone, Thanks for the invaluable help here. Basically, the fridge is freezing things, more specifically around the top of shelf and the first crisper drawer. Near what looks like to be vents from the freezer. I have the fridge setting set to 42f and the freezer set to 8f. The freezer seems to be going non-stop pumping out -22f temps and the fridge is still getting cold. My suspicion is some sort of sensor is out. Side note: The water dispenser on the front isn't working either, but i suspect that is because the line is frozen in the fridge and once the other problem is corrected it will fix itself.Thanks, -zd
Chris Boyle Profile
Hi Zach, thank you for your question. If the refrigerator is too cold, there are some parts that you will need to check to see which one is causing the issue. The part that fixes the issue the majority of the time is the bi-metal defrost thermostat. From our website, the defrost thermostat is a safety thermostat in series with the defrost heater and is used to terminate the defrost cycle when the evaporator reaches a specific temperature, usually rated at 38° to 47° Fahrenheit. If the thermostat is defective and remains open circuit, then the defrost heater will not be energized and no defrosting will take place. You will need to test the part with a multimeter to see if it is working correctly. Before you do this, make sure that you have unplugged the refrigerator from the electrical outlet. Set your multi-meter to the Rx1 setting. Place each of the probes on a thermostat wire. When your thermostat is cold, it should produce a reading of zero on your multi-meter. If it is warm (anywhere from forty to ninety degrees Fahrenheit), then this test should produce a reading of infinity. If you do not receive this reading, it will need to be replaced. If this is not the issue, you will need to check the thermistors. To test them, remove them from the refrigerator. The thermistor is normally a plastic encased capsule with two wires attached and may be located near the air inlet. The thermistor will have a specific resistance based on temperature and is therefore difficult to diagnose without the manufacturer’s specifications. Thermistors will produce different multi-meter readings based on their temperature when you test them. The ranges below only apply to thermistors at 32 degrees F. Before testing them, you will need to place the thermistors in ice water for 5 minutes to bring the temperature to 32 degrees F. Set your multi-meter to the Rx1 setting and touch the probes to the terminals, you should receive a reading of 16,600 ohms (+/- 5 percent). If you do not get this reading, you will need to replace them. We hope this helps!
$36.85
In Stock
Refrigerator Thermistor
$33.69
In Stock
Thermistor
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Guy - For model number KSSC36QMS00
June 3, 2024
The icemaker does not work anymore
Chris Boyle Profile
Hi Guy, thank you for getting in touch. We would suggest checking the water filter and water lines for clogging first. If these are fine, the issue could be with the water inlet valve, part number PS11740214. You may need to replace it to fix the issue. We hope this solves your problem!
No Longer Available
Inlet Valve
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Common Symptoms of the KSSC36QMS00

How this model fails, and the parts that fix it.

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No ice
567 of 688 people found this instruction helpful.
  • Daniel from Suwanee, GA
  • Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
removed flap door in front of icemaker...removed 3 screws with bolt heads...removed one additional screw with bolt head and ice unit slid out. I removed motor unit (pops out no screws). Replaced and had ice within 3 hours.
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Front Door Ice Wouldn't Work And Air Going Into Freezer
498 of 612 people found this instruction helpful.
  • BILL from BATESVILLE, MS
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Pliers
Thanks to the pictorial diagram, I was able to order correct parts. It was just a matter of removal of broken parts and replacing them. Ice maker now working and air is no longer getting into freezer which was freezing up ice maker. Thanks for timely delivery, now I am able to use ice dispenser, which I haven't used for long time. Tha nks
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Change ice/water filter
307 of 403 people found this instruction helpful.
  • Nora from Bethesda, MD
  • Really Easy
  • Less than 15 mins
It was really easy. Took off grill at bottom of refrigerator, turned existing filter to get it out and then inserted the new one.
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