KOW - Overview

1. Electricity was disabled to the warming drawer.
2. The warming slide-out drawer was removed. Note: There was damage to the left side plastic release lever--it was completely melted and unusable. (The damage was probably a manufacturer defect that existed when the unit was originally installed.) The right side plastic release m ... Read more echanism was OK. After applying a little leverage to wiggle the drawer horizontally, the drawer was removed successfully.
3. The four (4) Phillips-head screws holding the warming drawer in the cabinet were removed to allow the unit to slide forward to expose the electrical box.
4. The five (5) Phillips-head screws holding the electrical box cover were removed to allow access to the thermal fuse.
5. The single (1) Phillips-head screw holding the fuse in place was removed. This allowed the connectors to be removed while noting which connector was closest to the red dot on the fuse.
6. The resistance was measured on the old fuse and it was found to be an open circuit, i.e., the fuse had been activated confirming that a new fuse was needed.
7. The connectors were installed on the new thermal fuse and the fuse secured again with the Phillips-head screw.
8. Electric power was again enabled to confirm that the unit would turn on.
9. The box cover was re-secured using the five Phillips-head screws.
10. The warming drawer unit was repositioned in the cabinet and the four Phillips-head screws were reinstalled to hold the unit in place.
11. The warming drawer was reinstalled after minor lubrication was applied to the slide mechanism to facilitate easier opening and closing of the drawer.

Calling an appliance company to put the drawer on the new rails and reinstall the drawer. Totally frustrated!