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Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
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4 questions answered by our experts.
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Joseph
March 12, 2020
When i type in seconds and hit start unite does not come on . Seconds show up but unit does not come on . Is there a set up required ,if how do i do it . Unit came with house with no manual . Please help
For model number JES2251SJ02
Hello Joseph,
Thank you for your question. Our sources suggest that it is is likely the fuse or the door switch for your microwave that is defective and would need to be tested and possibly replaced to fixed the issues. We hope this helps.
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Chuck
March 14, 2020
Our GE profile microwave will sometimes come on (light bulb comes on and turntable rotates on its own) after we are done heating something up and shut the door. What part do we need to fix this?
For model number JES2251SJ02
Hello, Thank you for your question. Our sources suggest that it is is likely the fuse or the door switch for your microwave that is defective and would need to be tested and possibly replaced to fixed the issues. We hope this helps.
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Mark
June 26, 2021
The panel works is functioning but if I set the unit to cook for any time, the unit will turn on for a few seconds and then stop. I remember using the time just before this.
For model number JES2251SJ02
Hello Mark, Thank you for the question. This is normally an indication the Control Board (D.P.CIRCUIT) is defective and will need to be replaced. We hope this helps!
Can a trim kit be installed for this unit to be put into a built in space?
For model number JES2251SJ02
Hi Michael, thank you for reaching out. According to our research, the trim kit compatible with your appliance size can be installed. The trim kit for 27 inches is part number PS12341964, and for 30 inches, part number PS12341968. To install the trim kit, you need to attach the oven with a mounting plate or rails. Then measure the dimensions and attach the trim. We hope this helps!
There wasn't a real "repair." I purchased a new roller ring, opened the package containing it (it was plastic). and removed the new roller ring. I then removed the glass tray from the microwave, removed the old ring that had been under the tray and put the new roller ring in the space where the old roller ring had been, and replaced the
... Read more glass tray back in the microwave.
