JES1145SH1SS General Electric Microwave - Overview

Hello Myrln, thank you for writing. It is possible to see this display upon initial installation or after power was restored due to a power failure. Both display codes can be cancelled and normal operation resumed by touching the CLEAR pad. I hope this helps.

Hello Dawn, Thank you for the question. If the appliance is heating and working properly, other then the tray will not turn, we suggest replacing the Turn Table Motor. I looked up the part and it is listed as No Longer Available/Discontinued sorry. There are no part substitutions listed. Our suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers and contact us back with he updated substitution number. We hope this helps.

Hi Patricia, Thank you for your question. If the touchpads on your microwave do not respond, you will need to check the membrane switch and the electronic control board. Test the membrane switch for continuity with a multimeter. There should only be a few ohms of resistance for each touch pad when pressed. To perform this test you will require the matrix layout of the membrane switch which should be contained in the electrical schematic. If you have verified that the membrane switch is fine and the connection to the control board is okay, then the control board may be defective and you will need to replace it. We hope this helps! Good luck with the repair!

Hi Ray, Thank you for your question. The part that the glass tray sits on is called the rotating ring. The part number listed under your model number for the rotating ring is PS12342053. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

Hello Debra, Thank you for writing. Sadly, the part you are requesting we do not have listed. We strongly recommend you contact the manufacturer, as they would have this information in their system. Ask them for the part number you require and contact back to see if it is something we carry. We hope this helps!