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JCB2388GRB Jenn-Air Refrigerator - Overview

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Replacement Ice Maker – Part Number: D7824706Q
$95.17
In Stock
Replacement Ice Maker
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(187)
Part #D7824706Q
This ice maker (Ice Maker Assembly, Refrigerator Ice Maker) produces ice cubes that are ejected into the storage bucket. It is located in the freezer section of your appliance, mounted on the freezer wall. The ice maker can break from normal wear and accidental damage. If this happens, your refrigerator may no longer make ice cubes, or may not make enough cubes, and the part should be replaced. This model measures approximately 11 inches long and 5 inches wide. It’s constructed of plastic and metal, and comes in black/white/silver. This assembly includes the ice mold and the control device.
Refrigerator Door Switch – Part Number: W11384469
$30.53
In Stock
Refrigerator Door Switch
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(95)
Part #W11384469
Door switch turns the light off when you close the door.
Light Bulb - 120V 25W – Part Number: WPA3073101
$13.95
In Stock
Light Bulb - 120V 25W
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★★★★★
(10)
Part #WPA3073101
This light bulb is a 120 volt, 25 watt incandescent appliance light bulb with a small base screw-in that fits in a variety of appliances such as microwaves, refrigerators, freezers, cooktops, or stoves. Its purpose is to light up the appliance when the door is open. This is a genuine OEM part. You may need to replace the light bulb if the existing bulb is burnt out or broken. This light bulb is sold individually and is a common wear part, it is recommended to order a spare.
Adaptive Defrost Board – Part Number: 61005988
No Longer Available
Adaptive Defrost Board
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(4)
Part #61005988
This part allows the refrigerator to go into defrost mode only when required.
Refrigerator Screw – Part Number: WP400021-1
$12.20
In Stock
Refrigerator Screw
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★★★★★
(1)
Part #WP400021-1
Sold individually.
Screw – Part Number: W11233072
$21.45
In Stock
Screw
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(6)
Part #W11233072
This is a multi-use and multi-appliance screw. It can be used on a microwave, refrigerator, range/oven, air conditioner, dehumidifier, washer, or dryer. The measurements of this screw are 8 x 1/2 inch. It has 6 threads. Refer to the manual provided by the manufacturer for further information on repair and accurate guidance. Remember to wear work gloves as a safety precaution.
Dryer Screw – Part Number: WP90767
$7.47
In Stock
Dryer Screw
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(2)
Part #WP90767
This screw is sold individually.
Refrigerator Run Capacitor – Part Number: WP65889-4
$54.24
In Stock
Refrigerator Run Capacitor
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(5)
Part #WP65889-4
This part helps the compressor kick on and off while maintaining a constant temperature to keep things frozen in your freezer. If you are noticing temperature issues with your refrigerator or freezer, the run capacitor may need replacing. This repair is fairly easy to complete, and the only tools you will require are a 1/4 inch nut driver, and a 1/4 inch socket with a small ratchet. The run capacitor is located in the back of the fridge, so you will need to make sure you have room to work on this repair. Make sure to unplug the fridge prior to beginning the repair.
Crisper Drawer Shelf Support – Part Number: 67764-1
No Longer Available
Crisper Drawer Shelf Support
Part #67764-1
This crisper drawer shelf support is used for many refrigerators.
Defrost Heater and Thermostat Assembly – Part Number: WP61006199
$62.60
In Stock
Defrost Heater and Thermostat Assembly
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(5)
Part #WP61006199
This part assembly has 2 functions: The defrost heater keeps the cooling coils from frosting over and the thermostat senses that the heat near the cooling coils has reached the desired temperature.
Refrigerator Water Fill Cup & Bearing – Part Number: WP628356
$35.80
In Stock
Refrigerator Water Fill Cup & Bearing
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(10)
Part #WP628356
This refrigerator ice maker fill cup dispenses the water into the ice cube mold during the fill cycle. Replacing the water fill cup is a possible solution if you notice that the ice maker is leaking, or not making/dispensing ice. If you notice the fill cup has been damaged or cracked; replace the part straight away. This water fill cup is a genuine OEM part and will fit most refrigerators, but check the list of compatible brands to make sure yours is included before purchasing.
Lower Hinge Pin – Part Number: 61003174
No Longer Available
Lower Hinge Pin
Part #61003174
This lower hinge pin is almost two inches long. It is made entirely of plastic and it is all black in color.

Manuals & Care Guides for JCB2388GRB

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Common Symptoms of the JCB2388GRB

How this model fails, and the parts that fix it.

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Icemaker producing few or no cubes and often leaving "kling-ons" on ice tray
816 of 915 people found this instruction helpful.
  • Bernie from Diamond Bar, CA
  • Easy
  • 30 - 60 mins
  • Nutdriver
Interior surface of ice tray felt rough & flaky (coating deteriorated) so cubes would not release.
Unplug appliance.
Remove timer cover by hand pressure @ edge.
Remove single attachment screw & bracket at lower front of icemaker.
Disconnect wiring harness from socket @ rear of compartment.
Tricky part was determin ing what type of connection held the other two attachment points along the long edge of the icemaker. I did not have repair manual or useful drawing but looked @ PartsDirect pic of side brackets & used a small mirror to confirm that mine were also some sort of "snap in" attachment.
Remove icemaker unit by pushing upward and outward on the unit. I takes a good bit of pressure and will pop loose, but be careful not to break attachment bracket from freezer wall.
Scavenge shut off bar and wiring harness from old icemaker once you have it out & attach to new one before installing it back in freezer.
Again, you might find a mirror useful to align those pesky snap-in brackets with the new unit.
Since you probably kept your freezer running while waiting for the part, the plastic snap-ins will be cold and brittle. I warmed them up first by applying a dampened cloth heated in the microwave to make them a little more pliable.
A good push of the new unit towards the snap-ins along with some upward force will get it stable.
Reattach the metal screw in bracket & connect the wiring harness to rear plug... and don't forget to plug the whole thing back in.
It will take awhile for the first batch of cubes dump as the timer may need to cycle completely around to get to the fill cycle... be patient.
Dump the first couple of batches of cubes just to make sure you're free of any residue.
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Water overflowed ice maker turnning ice bucket into solid mass of ice
280 of 383 people found this instruction helpful.
  • Harry from Grand Ledge, MI
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers
My ice maker has been shedding its non-stick coating for over a year. Within the last month of so, it started pouring water into the ice bucket below, turning it into a solid mass of ice. So I purchased a new ice maker assembly. I encountered two problems not mentioned in the 21 or so do-it-yourselfer repair stories that precede this on e. First problem: one of the three screws that hold the ice maker to the refrigerator wall is hidden behind the large (black) end of the ice maker and is difficult to access. Before trying to replace the ice maker, make sure you have the physical dexterity to remove that screw. Second problem: it is not apparent how to remove the wire harness that plugs into the ice maker assembly. BEFORE you can remove the wire harness, you MUST remove the large white cap that covers the black end of the ice maker assembly and then push in a retaining tab to release the wire harness. If you don't do this, the wire harness will not release. Other than those two problems, it was relatively easy to remove three screws, unplug the wire harness, transfer three small, metal parts from the old ice maker to the new, plug in the new wire harness, mount the ice maker assembly so that the water tube is in the proper position, and then re-install the three screws. The ice maker works fine now. (P.S. I was told by an expert that the real problem might be a malfunctioning fill valve. I would have replaced the fill valve if replacing the ice maker assembly had not fixed the problem.)
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Fridge Side Warm Freezer Fine
177 of 188 people found this instruction helpful.
  • james from livermore, CA
  • Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Removed the Hex head small screw at the middle back of the Back wall of the fridge above the top shelf. Removed the 2 small Hex Head screws that go into the of the Plastic cover upwards into the top roof of the fridge.
I ended up with an extra screw so I dont know what I did...
The hard part is pushing up on the two tabs, one on each side in the extreme back on the bottom of that white plastic cover. You have to pull the coverwhile releasing the tab (locks) by pushing UP. The Right side was easier, I got that side to release and drop down. But the left side took some pressure on the tab with a fat screwdriver.
Then you have to kinda of Bend the cover to get it to slide out...

Then take out the 2 phillips screws above the light bulbs. the left side one is tricky, need long skinny driver.

Drop assembly down and on the back right is the ADP board. Mine was a bare board but the replacements are enclosed in white plastic that fit in place just fine.

Pry connector off of the board carefully and drop new plastic circuit board case in and replace.

Put a thermometer in a glass of water. unplug fridge for 10 minutes and then plug it in. Give it a few hours..
Everything seems fine.
A steady 39 degrees with the Fridge control at a few ticks right of middle.
I have no idea what it was before my troubles...
But 36 - 41 seems to be what you need.
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