Ask our experts a question about this model and we'll get back to you as soon as possible!
3 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Eileen
February 11, 2020
When it starts to fill with water the water keeps draining out and it’s constantly losing the detergent and the code comes up as e4 but i followed all the info to solve it an i even put a new inlet hose with new fixtures and clean the thing that sits in the part where the inlet hose gets attached to the washer but i’m still losing water. Not sure what to do an i can’t find my manual to trouble shoot.
For model number HLP23E
Hi Eileen, thank you for your question. If your water level is not reaching where it is supposed to be, you might want to check the water inlet valve for being the issue. The valve can be tested with a multi meter and should be reading between 500 - 1500 ohms of resistance. Good luck with your repair.
2 people found this helpful.
Was this helpful?
Thank you for voting!
Julietta
December 1, 2021
Why after final rinse and second time washing without tedergent the water not clear and with foam?
For model number HLP23E
Hello Julietta, Thank you for your inquiry. First make sure you are using the correct amount of detergent and correct type. Some washers only take a certain type of detergent. You may also have an issue with the drain hoses or drain pump. Check for any obstructions in the hoses and test the pump with a multimeter to see if it has continuity. Good luck with your repair.
Haier HLP23 drainage system problem: direct drainage when water is injected
For model number HLP23E
Hello GuiFu, Thank you for the question. If the appliance drains the same time as it is filling, this is called the Syphon Effect. We suggest checking the drain hose to make sure it is not seated to high. The hose should not be higher then the water level in the drum. Also make sure the Hose is secure with the clamps. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this model and we'll respond as soon as we can.
Something went wrong. Please try again later.
Your Question Has Been Submitted!
Our experts will send you an email as soon as your question has been answered.
I emptied all the water with a cup and laid the washer down on its back on the bathroom floor, ( it is a portable), with a few small pots and rags handy to collect water, just in case. I inspected the placement of the broken drain pump, I took photographs of all the wires placements and screws. I removed the broken drain pump photographing each step, then attached the new drain pump following each step in reverse and attached the 2 colored wires to the remains of the colored wires attached to the washer. I used electric tape to isolate and cover completely the exposed wires parts i joined. I then screwed everything back in place. I put the washer upright, connected the electrical cord and did a test. It is working great, and the water is draining well! It took me over 30 minutes, as the space under the machine, where the drain pump lodges, is quite tight and I needed a flash light.
Lifted up the washer from the bottom. Accessed the pump, unscrewed the motor and pulled off the rubber hose attached to the pump using a Phillips screwdriver and a wrench. Reattached the hose and the mounting screws. Worked just fine.
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
You added 1 item to your cart
✖
$
Qty:
Total item(s) in cart:
Order Subtotal
$
*Taxes and shipping will be applied during checkout
Your Subscriptions
Same-day Shipping
Ships from USA
1 Year Warranty
365 Day Returns
