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Curtis - For model number GXSF30H02
December 12, 2019
How old is this softener
Hello Curtis, thank you for writing. We will need the serial number in addition to the model number you provided to determine the year it was manufactured. We look forward to hearing back from you!
1 personfound this instruction helpful.
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Larry - For model number GXSF30H02
March 20, 2022
The unit appears to not be working as the salt does not go down and the dishwasher does not seem to be using soft water with unclean washing and a film on the dishes. After recharging as recommended, it seems to work for a few days, then back to hard water.
Hello Larry, thank you for writing. The salt may not be going down due to the unit being clogged. It is usually caused by high humidity or by keeping too much salt in the softener. When the salt gets wet often without being used up the salt begins to bind together. We hope this helps.
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Alan - For model number GXSF30H02
June 12, 2024
Water doesn’t drain from softener.
Hi Alan, thank you for the question. We would suggest checking the drain hose, part number PS311099. You may need to replace it to fix the issue. We hope this solves your problem!
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watersoftener was leaking at the union of the manifold and the unit
24 of 40 peoplefound this instruction helpful.
edward from perkasie, PA
A Bit Difficult
30 - 60 mins
Pliers, Screw drivers, Wrench (Adjustable)
water softener was leaking due to a broken clip. turned off water and drained the pipes. some how managed to remove the broken clip from the inlet side. i than was able to remove the good clip from the outlet side, without breaking it. i replaced the washer on the leaking side, cleaned and resealed all the joints. finally i reattached the
... Read more manifold to the water softener. no leaks so far. next time i will discarge the unit before repair.
Very fast and easy. Thank you for the quick shipping. Wife very happy the water softener was back in action in 2 days.
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Using RustOut in the brine tank for years destroyed the seals and salt valve of the brine assembly. Easier to replace entire brine valve assembly.
5 of 8 peoplefound this instruction helpful.
John from RICHMOND, TX
Really Easy
Less than 15 mins
Pliers
Remove the top back lid/unlatch 2 clips. Unscrew the small brine tube nut (white) from left side of control unit. Cut the tube to remove nut from old tube with utility knife. Keep nut for use on new assembly. Not included. Remove brine well cover. Pull the tube out of the top and from behind resin tank and remove assembly from brine well
... Read more. Discarded the old brine valve assembly. Removed the bit of old tube from the nut, w/ utility knife. Careful not to damage the old nut. Snake the new brine tube from front right side through the back of the resin tank to the old hole on the left. Follow the old path. Insert the new brine tube into the top section through the hole the old one came out of. Attached nut to new brine tube. Screw nut/new brine tube to the connector of control unit. Small fingers help. Adjust/slide the float assembly 6-8 inches inches above the valve, e.g. Styrofoam/Metal Weight slides up/down the white stalk. Re-inserted the brine assembly into the brine tank. Replace top. Manually regenerate to make sure new brine assembly is not leaking and filling the brine tank properly. Done.