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Crystal
January 26, 2020
Hi, the frame above my top drawer (of three) broke in the middle. What is the part number for the frame that holds the top chill drawer . I don't need the glass, just the white frame. Thank you.
For model number FGHS2631PF4A
Hi Crystal, thank you for your question. That would be this part: PS2363832. Good luck with your repair.
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Kevin
February 17, 2020
How do i replace/remove the water outlet tube from my water filtration system. Blue plastic insert leaking when calling for water in the door.
For model number FGHS2631PF4A
Hello Kevin, thank you for your question. You would remove the shelves and the panel at the back wall of the fridge, remove the filter and filter housing. The blue plastic insert is a "quick connect" type fitting. you would push the blue part in towards the housing then pull the water tube straight out. The new line is simply pushed into the blue insert and will lock into place. If the blue part still leaks after the new line is put in, the housing itself would have to be replaced. Both the water tube and the housing are linked below.
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ROYSTON
February 20, 2020
My ice container is broke i need the part number to replaced it
For model number FGHS2631PF4A
Hi Royston,
Thank you for your question. The part number listed under your model number for the ice container assembly is PS2363741. To place an order for the part you may order it either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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John
February 17, 2020
Not getting water to ice maker.Changed water filter. What valve need replacing?
For model number FGHS2631PF4A
Hello John, thank you for your question. The water inlet valve for this unit is PartSelect Number: PS7784018. I hope this helps.
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Linda
December 16, 2019
Why does the ice maker ice over?
For model number FGHS2631PF4A
Hello Linda and thanks for writing.
It certainly sounds like a faulty defrost thermostat PS469522 check the part and replace it if needed. We hope this helps. Please contact us anytime.
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