The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
These parts are the replacement suspension rod supports for your washer. They are made of plastic and are approximately 1 ½ inches in diameter. This package will come with an 8-piece set of suspension...
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is...
This part changes the transmission from agitation to spin mode. This actuator is for washers.
Actuator shifts the splutch and monitors the position of the splutch.
This water inlet valve attaches the water lines to the back of your appliance. The attaching solenoids on the valve open and close according to the desired temperature, or amount of water needed.
The hose clamp is used to hold the water hose in place which will prevent the hose from leaking water. Sometimes the clamp may lose its ability to latch on, causing a leaking washer. For the installat...
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Andy
January 21, 2020
The unit gets bad out of balance when it is spinning. It slams the unit up against the wall and has "walked" it out in the middle of the floor. I found pieces of broken white plastic under the machine.
For model number ATW4675YQ1
Hello and thank you for writing.
This could possibly indicate a malfunctioning suspension PS11703290 and suspension support PS3502189, you should check for signs of damage, and replace the part(s) as needed. It is recommended to replace both parts at the same time. We hope this helps. Please contact us anytime if you require further assistance.
My unit will fill and, when it is about to lock the lid, it stops and the lid lock light is blinking. Is this a problem with the lid lock or something with starting to spin the tub?
For model number ATW4675YQ1
Hello Kevin,
Thank you for your question. Yes, you would need to replace the lid lock under part PS3497627 for your model. Hope this helps!
I have already replaced the lid lock switch mechanism, twice. The problem still persists. The unit will fill then then attempt to lock the lid. It stops with the lid lock light blinking. What else could be wrong? I need a solution as i am now at the point of not wanting to put any more money into this machine. I hate to do that b/c it is in great condition. What could i be missing?
For model number ATW4675YQ1
Hello Kevin and thanks for writing.
Lid latch # PS3497627 is that the one you installed?
Lid strike # PS11750882
You should try a hard reset first. Go to your breaker box, turn the breaker for your unit off, wait 5 minutes and turn the breaker back on. We hope this helps. Please contact us anytime.
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Cynthia
February 11, 2020
I need the suspension spring it is out balance
For model number ATW4675YQ1
Hello Cynthia, thank you for your question. The suspension rod kit for this unit is PartSelect Number: PS11703290. Please enter the part number into the site for current price and availability. Good luck with your repair!
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James
February 11, 2020
Strut rods and anchors are good there are not springs on the strut rods. Machine shakes violently when spinning... how to replace the balance ring?
For model number ATW4675YQ1
Hi James, thank you for your question. Unfortunately we do not have an installation video for your appliance specifically. However we do have a video that shows how parts like this are normally installed. You can view that here: https://www.youtube.com/watch?v=lzpCSsAhBvk. Good luck with your repair.
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.
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