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Eric
September 3, 2021
Hi, I ordered a top rail for this air conditioning. The top rail that came did not fit the air conditioner as the holes did not line up. I order part ps11759163. Let me know how we can fix this. Best, Eric
For model number AEL06LXQ1
Hello Eric, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12171870. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
After calling other parts supply companies with not much help, I found a helpful representative at Parts Select. My unit is very old & not many parts are available, so I asked the rep if she thought just buying a remote control would solve the issue since it was obvious that the whole panel was not broken or unusable. She was not sure b
... Read moreut said she would allow me to return it if it didn't. She sent the remote control out that day, I had it in 2 days. Not only did it totally solve the problem, it saved me a lot of money. Though these companies are not allowed to give technical advice, she was very helpful, friendly & efficient.
