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11020242510 Kenmore Washer - Overview

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Washing Machine Door Lock Assembly – Part Number: W11307244
$102.77
In Stock
Washing Machine Door Lock Assembly
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(30)
Part #W11307244
This is lid lock designed for use within various washing machines. This lid lock, also known as a latch assembly, is used to secure the lid of your washing machine during the washing cycle. If your washing machine is experiencing issues starting or if the lid is not securing, this lid lock assembly likely needs to be replaced. This lid lock attaches underneath the top portion of your washer and its wire harness connects to the rear of the appliance. To replace this assembly, you will need a screwdriver, flathead screwdriver or putty knife, and wrench. This lid lock is an OEM part that is sold individually and does not come with any other parts or accessories.
Water Inlet Valve – Part Number: W11210459
$66.77
In Stock
Water Inlet Valve
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★★★★★
(48)
Part #W11210459
This water inlet valve is for washers. The water inlet valve controls the water flow into the washer. Unplug the washer and shut off the water supply before installing this part. Wear work gloves to protect your hands.
Suspension Rod Kit – Part Number: W10780045
$76.17
In Stock
Suspension Rod Kit
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(48)
Part #W10780045
This suspension rod kit includes four rods designed to stabilize the wash tub in compatible top-load washing machines. By minimizing vibrations and excessive movement during wash and spin cycles, these rods help maintain balance and improve overall performance—especially when handling off-balance loads. Replacing worn or damaged suspension rods can resolve issues such as shaking, banging, or the washer shifting during operation. Installation requires unplugging the appliance and consulting the user manual for model-specific guidance. This kit is compatible with a range of washing machine models and is sold as a complete set.
Washer Washer – Part Number: WP3949550
$12.85
In Stock
Washer Washer
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★★★★★
(1)
Part #WP3949550
This part goes on the agitator retaining bolt.
Touch-Up Paint - White – Part Number: 72017
No Longer Available
Touch-Up Paint - White
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(7)
Part #72017
This touch-up paint can be used on a wide variety of household appliances. It is most often used on washers, dryer, refrigerators, dishwashers, ranges, freezers, trash compactors, or microwaves. It is an 18 ml, or.6 fluid ounces, bottle of touch-up paint. It also features a brush for easy application. This quick-drying, long-lasting paint is perfect for fixing any nicks, scratches, or chips on the exterior of your appliance. This paint is white in color, and provides a durable finish.
Washer D-Shaped Knob Insert – Part Number: WP8536939
$9.62
In Stock
Washer D-Shaped Knob Insert
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★★★★★
(2)
Part #WP8536939
This insert is sold individually. Knob not included. Knob is sold separately.
Affresh Washing Machine Cleaner - 3 pack – Part Number: W10135699
$20.36
Special Order
Affresh Washing Machine Cleaner - 3 pack
★★★★★
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(2)
Part #W10135699
Affresh Washing Machine Cleaner includes three slow-dissolving tablets that help remove odor-causing residue from inside the washer. Suitable for all washer brands, including high-efficiency (HE) machines, the formula is also septic-safe. Place one tablet directly in the empty wash basket and run the Clean Washer cycle, or use a normal cycle with hot water. Use monthly or every 30 wash cycles for best results.
Lid Hinge Mounting Screw – Part Number: WPW10119828
$7.47
In Stock
Lid Hinge Mounting Screw
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(2)
Part #WPW10119828
Sold individually. NOTE: The color on the screw may not be the same as the image, but will still function the same.
STRIKE – Part Number: W10837741
$21.45
In Stock
STRIKE
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(6)
Part #W10837741
This is a lid strike for various models of top-load washing machines. Lid strikes are designed to engage with the lid switch and communicate to the control board that the washer can start. If your washing machine is having issues starting, or if the lid strike for your washer is visibly damaged it will need to be replaced. Replacing this washing machine lid strike is simple and only requires a screwdriver. This lid strike is made almost entirely of durable white plastic and features two holes on either side for securing with screws. This lid strike is an OEM part and is not sold with any other parts or accessories, such as the necessary screws.
Lid Bumper – Part Number: WP9724509
$7.47
In Stock
Lid Bumper
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(4)
Part #WP9724509
This gray and white washer lid bumper contains a rubber bottom and is sold individually.
Washer Drain Hose – Part Number: W11244231
$26.82
In Stock
Washer Drain Hose
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(17)
Part #W11244231
The drain hose carries used water from the washer to your house drain.
Spray Paint - 12 oz. - White – Part Number: 350930
No Longer Available
Spray Paint - 12 oz. - White
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(3)
Part #350930
Appliance spray paint is a great way to cover up any chips and scratches that have appeared on your appliances. Instead of replacing the part entirely, this is an easy fix. This is also a great way to give a fresh new look to any handles or areas that have discoloring due to wear. Make sure to clean the area before you begin and wear a protective mask for safety. Give the can a good shake and spray a few inches away from the surface. Apply the paint until the area is fully covered as desired. Wait until the paint has dried before using the appliance.

Common Symptoms of the 11020242510

How this model fails, and the parts that fix it.

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Water would not fill the washer except for 4 inches.
38 of 52 people found this instruction helpful.
  • Patricia from MURPHYSBORO, IL
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Once we put in the new Water Inlet Valve, the auto sensor works now and I can wash any size load
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Shaking violently during spin cycle
32 of 39 people found this instruction helpful.
  • Harold from MELROSE, FL
  • Easy
  • 1- 2 hours
Replaced the 4 suspension rods/springs. Only disconnect and replace one at a time. The tub will fall out if you disconnect and replace more than one rod/spring at a time.
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washer not agitating
22 of 23 people found this instruction helpful.
  • David from EAST AMHERST, NY
  • Easy
  • 15 - 30 mins
  • Socket set
This was a learning experience but it appears to have worked out in the end. Our 3 1/2 year old washer was not agitating much and I attributed that to a loose bolt. I would tighten the bolt and it would work ok for a load or two and then stop agitating. I would find that the bolt was loose again. I took a number of steps to try to get the bolt to stay on tight - threadlock, a new bolt, more threadlock, and applying progressively more force on the bolt, with no better results. Yet the repair guys on you tube were saying the bolt only needs to be snug, not super tight - something was amiss. I even went so far as to secure the basket with a rope so I could use two hands on the socket wrench (please don't do this). But when I tried the washer again there was no agitation at all! I observed the agitation output in manual test mode and the bolt was turning in lock step with the shaft but the agitator wasn't turning at all. That's when I suspected that the problem was actually a worn lower agitator. Trouble was that now I couldn't seem to get the bolt off. Turning the wrench caused the shaft itself to rotate so I couldn't loosen the bolt from the shaft. I thought I broke the washer. Then I considered that maybe the shaft was rotating because the washer was in an agitation mode when I turned it off. I went back into manual test mode, made the washer spin, then turned it off. Fortunately, this worked. The shaft was again stationary and, albeit with great difficulty, I got the bolt off.

I removed the agitator, and as a pro would have figured out long before, the ridges inside the top of the lower agitator were almost completely worn down. I realized then that the contact between these ridges and the splines on the shaft is what is supposed to cause the lower agitator to move with the shaft. The purpose of the bolt is just to keep the agitator in the correct position and from coming off the shaft. I had been trying to compensate for the worn agitator ridges by over-tightening the bolt, creating some contact at the top of the shaft. This would work for a little while, then the agitator would start slipping, and the slipping agitator was acting just like a wrench loosening the bolt (until my stupid rope trick, that is.)

So I ordered a new agitator (only the lower agitator was bad, but the price of an entire agitator isn't a lot more than just the lower part and I was reading that the upper agitator parts will wear over time) and another new bolt (because my repeated attempts to over-tighten the first one I ordered had split the rubber gasket apart and worn the bolt head).

The new agitator fit snugly on the splines of the shaft so I sensed no need to use excessive force on the bolt. Just an easy one-handed snug tightening with the socket wrench, using the other hand to hold the lower agitator. The washer is now working again.
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