11020096992 Kenmore Washer Parts & Repair Help | PartSelect
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11020096992 Kenmore Washer - Overview

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(271)
PartSelect #:PS388034
Manufacturer #:80040
This kit is used for replacing the agitator directional cogs (Agitator Dogs, Agitator Repair Kit, Washer Agitator Dogs, Agitator Dog Ears). The agitator is what creates the thrusti...
$4.32
In Stock
(139)
PartSelect #:PS1485646
Manufacturer #:285753A
This direct drive motor coupling (Direct Drive Washer Motor Coupling, Motor Coupling, Washer Motor Coupling, Coupling Kit) provides a cushioned connection between the transmission ...
$23.15
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(81)
PartSelect #:PS11741239
Manufacturer #:WP3363394
The direct drive drain pump (Whirlpool Direct Drive Washer Pump, Drain Pump, Washer Drain Pump, Water Pump) removes water from the washer during the drain cycle without the use of ...
$41.31
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(25)
PartSelect #:PS11743345
Manufacturer #:WP63907
The suspension spring supports the outer tub and keeps the tub steady during loads that could cause an unbalance. If this part breaks, is worn down or has stretched out and lost it...
$4.80
In Stock
(10)
PartSelect #:PS11748108
Manufacturer #:WPW10072840
This is an inner cap seal, but may also be known as an O-ring, and it is a part for your washing machine. Some symptoms replacing this part will fix include: leaking from your appl...
$8.60
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(15)
PartSelect #:PS11751118
Manufacturer #:WPW10250667
This tub spring is also known as suspension spring, balance spring, or counterweight spring. It is sold individually. The function of the part is to counterbalance the weight of th...
$7.48
In Stock
(2)
PartSelect #:PS11746840
Manufacturer #:WP90767
This screw is sold individually.
$7.76
In Stock
(6)
PartSelect #:PS334620
Manufacturer #:285744
This package of pads contains three brown tub wear pads.
$16.92
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(1)
PartSelect #:PS11743008
Manufacturer #:WP596669
This hose clamp is used in a wide variety of household appliances. Most often it is found in washers, dishwashers, refrigerators, freezers, dehumidifiers, garbage disposals, or air...
$7.76
In Stock
(1)
PartSelect #:PS11747965
Manufacturer #:WPW10001130
The front facing foot is sold individually. It is used on your washing machine and can also be known as an adjustable leveling leg. This specific front facing leveling leg has a ru...
$7.48
In Stock
Questions and Answers for 11020096992
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Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

No movement from Basket & agitator

  • Customer: Jeff from Wayne, NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 1014 of 1075 people found this instruction helpful
The job looked intimidating but turned out to be very easy.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pump.
The motor co... read more

washer wouldn't agitate

  • Customer: mike from Kent, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 825 of 873 people found this instruction helpful
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing usin... read more

Washer tub slammed into washer body during spin cycle

  • Customer: Brian from Seattle, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 317 of 347 people found this instruction helpful
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.

First I disconnected the washer from the water and power supply, then I la... read more