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Contact Us

Please follow one of the links below to send an email to PartSelect's customer service team.

Back to Top Order by Phone

PartSelect's Customer Service is available toll-free at from 7:00 AM to 12:00 AM Eastern time, 7 days a week. Our customer service is unable to provide research or technical assistance via the phone. If you are uncomfortable providing your credit card over the Internet, you may call customer service and they can process your order over the telephone.

Back to Top Site Use

If you have any questions about the use of our site, or are having trouble navigating the site or ordering your parts please click here or email If you have been unable to locate your model of appliance please see Research below.

Back to Top Order Inquiry / Package Tracking

If you have any questions about your order, please click here or email In order to have your request processed more quickly, please be sure to include your order number in the subject line.

Back to Top Returns and Cancellations

For your peace of mind, we offer a 30-day return period. To ensure your return meets the conditions of our returns policy, please view our full returns policy before you call or email. You can complete your return or cancellation by contacting us at 1-888-738-4871 or

Back to Top Research

All information available to PartSelect may be found on this site. If you have not been able to locate your model, you can check our help or you can contact our Customer Service for assistance in researching the part you need. Customer Service cannot help in diagnosing your appliance issue.

Back to Top Location ships from over 30 locations throughout the US - ensuring fast, reliable service across the country.

PartSelect's customer service center and Eldis Group's administrative offices are in Nova Scotia, Canada at: Customer Service
415 Willow St.
Truro, NS B2N 6T2

Please note parts are not sold or shipped from this location. Returns are also not accepted at this address. If you have any questions or would like to return an item, contact customer service at or by email

Taking the guesswork out of your repairs

With our Fix app model plate image recognition technology, we'll recommend the parts guaranteed to fit your appliance. Simply snap a photo, and we'll take care of the rest.

"I love love love this app. It's so nice to have useful information (receipts, manuals, parts lists, warranty info, pictures, etc.) on all of my household appliances and devices in one place."