I have contacted Dacor repeatedly with no response, by both phone and left my return contact and email. I could not be more disappointed in Dacor. All this for a problem which is listed as a home maintenance issue. A light bulb for $41.77 that I cannot install.
Purchased a screw extractor set from the local Ace Hardware (SpeedOut). Be sure and carefully follow the screw extractor instructions as written (counterclockwise turn). Removed old screws and replaced them with new screws supplied by PartSelect.