Models > HSS25GFPJWW > Instructions

HSS25GFPJWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPJWW
91-105 of 1506
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Iced up Freezer compartment in SxS

  • Customer: Jamison from Heltonville IN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 9 of 10 people found this instruction helpful
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).

Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).

EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!

Ice/Water Selection not working

  • Customer: Edward from Billerica MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 10 of 13 people found this instruction helpful
Very simple repair on the freezer door the Water/Ice selector board was determined bad. Removed the outer frame from the section just pulls off this gives you access to the selector board used a flat head screw driver to pop the board out, then removed 4 screws that the board fits into removed the 3 cables removal done.

Put the new selector board in place installed 3 cables put board in frame installed 4 screws put door trim cover back on Job compete in under 10 minutes.

Very simple replacement.

slow water flow in dispenser

  • Customer: dwight from phoenix AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 9 of 11 people found this instruction helpful
opened refrigerator door located water filter location in right back corner unscrewd 1/2 turn and out it comes without shutting off water it is a snap to do by anyone and shipment was really quick thanks. People do not call a service tech for something this simple even a child tall enough can do it.

ice maker not making ice

  • Customer: Cristina from Los Angeles CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 8 people found this instruction helpful
just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours

Noticed pieces of broken plastic in my ice cubes.

  • Customer: G from Spring Hill FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 8 of 8 people found this instruction helpful
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!

Flapper was stuck open. Old and warped.

  • Customer: James from Virginia Beach VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 10 of 14 people found this instruction helpful
Replaced flapper

the cheap plastic drawer holders broke!

  • Customer: MARYT from KISSIMMEE FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 9 people found this instruction helpful
Not only were the parts delivered in 2 days....but a phillips head screw driver and matching up the new rails with the old ones turned out to be a super easy and fast repair!! A monkey could do this repair!! But now I noticed the left hand top drawer rail is cracked! It stinks that the quality of the original parts are so poor...but at least I'm saving some money doing it myself!!!

Ice Maker auger blade broken

  • Customer: Michael from Hanford CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 9 people found this instruction helpful
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.

Failed Icemaker

  • Customer: GARY from PARRISH FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 13 of 24 people found this instruction helpful
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.

Ice maker door not opening

  • Customer: scott from lake orion MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 7 people found this instruction helpful
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.

Ice maker was not working

  • Customer: Jaci from Grand Island NE
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 7 of 7 people found this instruction helpful
Shipping service was great> Ordered on a Friday, received it on Tuesday. Slipped out the old one and put the new one in and it works great

the left drawer slide rail was broken from years of use.

  • Customer: Carlton from Chino CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 10 people found this instruction helpful
First I removed the vegetable drawer and glass shelf. I matched up the 'new' drawer slide rail next to the broken slide.
I then used a phillips head screwdriver to remove the 2 screws that held the slide in place.
After removing the broken slide rail, I installed the new rail, replaced the vegetable drawer and glass shelf. New item worked like a charm.
The drawer slide arrived really quick after my order was placed. Approx. 2 days after ordering the part, it was on my front door step.

Motherboard burned out

  • Customer: Joe from Redlands CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 8 of 10 people found this instruction helpful
I ordered the part on Sunday and had it by Tuesday. It only took a few minutes to install. Basically, I unplugged the unit and removed the cover over the motherboard with a nutdriver. The wires were easy to unplug and reinstall. There was no way to incorrectly install since they could only fit in the correct position. I reinstalled the panel pluged it back in and now the fridge is working great.

"Moaning Myrtle" syndrome. Refrigerator makes a whooing sound for hours at a time

  • Customer: Stephen from Spring TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 7 of 7 people found this instruction helpful
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.

The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle.

The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator.
I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.

I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.

Broken Augar

  • Customer: Merlin from Dawsonville GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 7 of 7 people found this instruction helpful
I am 85 years old and had no trouble replacing the Augar. Removed ice maker from frig. Remover the ice shield (one screw, remove front panel (2 screws) carefully removed augar assy.

Removed the lock washer,the the end plastic nut, being careful in removing the ice crusher blades. Replaced the augar and all parts. Checked out the ice dispenser and the crusher, both worked fine
All Instructions for the HSS25GFPJWW
91-105 of 1506