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HSS25GFPJWW Hotpoint Refrigerator - Instructions

All Instructions for the HSS25GFPJWW
1801 - 1814 of 1814
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Flapper for the ice-maker not closing all the way
Hardest part was removing the escutcheon around the ice maker on the door. Used a putty knife to find first clip pullout than the rest was easy. Disconnecting plugs from circuit board not as easy as looks, broke one locking clip have to be more careful when lifting the small clips. Once done than removed plastic casing and and easily removed the flapper and replaced with new one. Since I didn't know what I would encounter I ordered a spring and the arm that holds the flapper. I pre- assembled the parts and had it ready to install once I removed the defective part. Whole job under ten minutes...GE service starts at $99.95 just to come and look at it, than parts and labor after that I saved at least $100 dollars. Very easy fix.
Parts Used:
Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Nick from Garnet Valley, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Flapper on ice chute in door was not seating, causing frost build-up inside the freexer and the chute
Performed repair per the PartSelect on-linevideo. Some posters had said the solenoid could be rusted, so I had ordered one. Turned out to be fine, and I have returned it. I much appreciated the hint from another poster, that it was no longer necessary to pry the escutcheon off the door, and merely pressing inside the outer 2 holes on the bottom of the control panel would suffice. I encountered no complications. Frist problem is gone.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Robert from Fairfax Station, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Freezer wouldn't freeze
With my hands and tools. It was real easy. Now just waiting to see it that was the problem.
Parts Used:
Defrost Thermostat
  • Marciano from Phoenix, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Ice Maker augers fins broke.
Need an additional part to complete the job as the new auger is held to the ice crushing blades by a coupling. The new auger screws onto the blades. So I need a new ice crushing blade assembly. To complete the job.
Parts Used:
BUCKET AUGER
  • Matthew from Arlington, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Clicking sound. Compressor tried to start with each click, but would not start. Temperature display not lit.
The instruction sheet (2-pages) supplied with the main control board were simple to follow. I removed the cover in back, carefully unplugged all the cable connectors, unscrewed the green ground wire, and lightly pinched the four white mounting pins with my fingers to release the old board. I then snapped the new board onto the four white pins, plugged all the cables back in, attached the ground wire under the closest available screw, and closed it up. I did not need to cut any wires. Plugged the refrigerator in and it's been running fine all day. The whole job took less than 10 minutes.
Parts Used:
Main Electronic Control Board
  • Arnold from Hoodsport, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The temperature in the refreezer and refrigerator was slowly getting warmer although the condensor motor was running continually.
Unplug the refrigerator and remove frozen food, shelving, light and back panel inside the freezer section to expose the cooling coils. The coils were completely iced over. Using a wet dry vacuum to discharge the air toward the coils quickly melted the ice. The trouble shooting section on your website described my problem and I bought both items which were the most common problem. Using the video(s) e-mailed to me when purchasing the parts provided great information regarding details for the repair. After replacing both parts the refrigerator is working great having spent just under $25.00.
Parts Used:
Defrost Thermostat Temperature Sensor
  • gene from Pocatello, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice Funnel on/off lever broken
Removed the trim around the entire opening. Be very careful. The trim is held in place with 4 pressure "prongs" on each side and 2 at the top which can easily break (I broke 4 of the 10 not knowing this). Two are 1/2" from the top and bottom, the other two are at about 1/3 from the top and bottom. There is a slot on either side under the bottom of the trim. Insert a screw driver in one and carefully pry the side up enough to slide a knife or putty knife under the trim and press the first "prong" to release the trim. Release the remaining three, then the 2 at the top. The trim should come off then, but if not you may have to release the 4 on the other side.

Next remove the control module which is also held in place by 2 prongs on the bottom. Insert a long screw driver behind the module to release the prongs and release the module. Alternatively, press down on the top side very carefully to avoid breaking the plastic until it releases. Remove the electrical sockets from the circuit board to get the board out of the way. I could not get the larger one to release so I taped a folded paper towel over the circuit board to avoid shocking or damaging the board as it hung there while I did the rest of the work.

Remove the 4 screws holding the ice funnel unit. Remove the unit and release the tension on the spring ASAP because the plastic “plate” above it that helps hold it in place is thin and fragile. (The corner of the plastic plate cracked and bent upward on mine so that I feared it was going to break off altogether when I put the tension back on the spring. So, I laid a 4" metal strap over it and secured it with 5 large paper clips to stabilize it. So far it is working.)

Remove the old funnel and install the new one.

Reassemble everything.
Parts Used:
Ice Funnel - White
  • Donald from Albuquerque, NM
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Pieces of auger broke off and came down the ice chute.
I followed Parts select video and the only tough part was the plastic tabs were difficult to release. A good tip so that you don't mix up the cutter blades is to slip them on a screw driver as you take them off old auger. I'm a 84 year old widow and I'm proud of myself!
Parts Used:
BUCKET AUGER
  • Jack from DEkALB, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Flapper in door for ice dispenser would not close.
I repaired IAW the PartSelect video. Very easy. One thing that should be mentioned in the troubleshooting process, is to check the retention spring on the flapper. That spring could come off and also cause the flapper not to close.
Parts Used:
Dispenser Door Solenoid Assembly
  • Clyde from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Water leaking from the front door
We watched the video on how to install the part. When the part arrived we were all set. The video was so informative that we knew exactly where to go to install and what tools to use. This was great and we have recommended this company to anyone who needs to do repair on their appliances without having to pay for a service call, parts and labor. It cost us approximately $42.00 which other wise would have been easily $200.00 for the GE repair person or another appliance repair person
Parts Used:
WATER VALVE WITH GUARD
  • Kenneth from Hollywood, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Water filter and ice maker were not working--needed new filter housing
Turn off the cold water at the source. Remove metal plate from back of refrigerator at the top. Disconnect the two tubes that feed the water to the filter at the bottom of the back (behind the cardboard), noting which line takes the "blue" tube. On the inside of the refrigerator, pop off the top of the filter housing and set aside. Unscrew the two screws holding the filter assembly from the inside and pull the old assembly through.. Remove the plastic stopper (unless you are not using a filter) from the new assembly.Thread the new assembly tubes from the inside to the outside and reconnect screws and replace top of filter housing. Connect the new tubes to the water supply and to the refrigerator and tighten the nuts. Replace the metal plate and screws over the black insulated part at the top. Turn on the water and check for leaks. Replace the water filter..If a 68 year old grandmother can do it, so can you.
Parts Used:
Refrigerator Water Filter Head and Tubing
  • Sherry from Melbourne, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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Ice maker door was not closing. Snow piled up enough to fall when door was opened.
Turned power off at breaker. Took off front panel on the door. Unscrewed the panel where the electrical parts were plugged in. Then you could unscrew the old solenoid assembly and install the new one. Cleaned around the Ice shute since some mold was there. Put all back together. We watched the video from you tube about 5 times!!
Parts Used:
Dispenser Door Solenoid Assembly
  • Bonnie from Savannah, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Started ticking like a bomb and losing coolness
Followed the Parts Select video step-by-step. It was exactly as the video described and took about 5 minutes (though I already had the cover off). Almost a week later and the refrigerator is running fine.
Parts Used:
Main Electronic Control Board
  • Ron from Bowie, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench (Adjustable)
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Ice box freezer
I replace defroste thermostat :i defrost al the ice
Parts Used:
Defrost Thermostat Temperature Sensor
  • GERARDO DE from BROOKLYN, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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All Instructions for the HSS25GFPJWW
1801 - 1814 of 1814