299365-1-S-GE-WR2X8818          -Door Recess Retainer
299365-1-S-GE-WR2X8818          -Door Recess Retainer 299365-2-S-GE-WR2X8818          -Door Recess Retainer 299365-3-S-GE-WR2X8818          -Door Recess Retainer

Door Recess Retainer

PartSelect Number PS299365

This part works with the following brands: GE, Hotpoint & Kenmore.

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.2 / 5.0, 8 reviews What's this?
1-8 of 8
 

38 of 48 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

Customercarl from vacaville CA

Ice and water would not dispense at door

first I snapped out control face plate on outside of door. removed the screws for each part,and unplugged the wires at the connectors, replaced new parts and plugged in connectors to new circuit board.I decided to replace the board,switch and solenoid all at the same time, not knowing which part was bad.I have to say it was well worth it! it works better than when it was new!!!! It was a lot easier than I thought it was going to be.

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27 of 30 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerWalt from Alabaster AL

Ice buildup in the door of freezer

Pulled the ice/water control panel off using the three holes under the lip. Pops off pretty easy. Next came 4 screws holding the chute for the ice. Two bottom screws were very rusty, top two look brand new. Watch the wires. Replace the solenoid assembly by unplugging wires leading to the board, then removed the plunger over the top of the hook on the far right. Went ahead and replaced the dispenser door assembly or flapper. Plugged refridge back in and pressed the ice dispenser handle and listened for the solenoid to cycle. Perfect. There is a little delay before you hear the flapper fall into place. Saving rest of parts just in case they are needed next time.Thanks to everyone who wrote in to show how easy it would be. No telling how much a repairman would have charged me.

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17 of 19 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerTurcotte's Housing Service, In from Newmarket NH

Recessed door on ice dispenser would stay open causing the freezer to frost up

I inserted the tip of a very small screwdriver from a eye glass repair kit into the three small holes under the panel near where the ice is dispensed. I never would have known about this simple procedure if it wasn't for the feedback you post from your parts cumtomers. Once I did this the front panel with the buttons on it poped off and it was just a matter of removing a few screws at that point. The wires from the new solenoid easily plugged into the board on the front panel. I would recommend changing the screws at the same time. The old one's worked but they were rusty. I feel the solenoid was my only problem but I changed all the parts in between the dispenser door and the solenoid just to be sure.

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11 of 15 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerWallace from Oxford ME

Ice dispenser door sticking open.

Unplugged power cord. Used a small screw driver to release the bottom of the control panel. Pulled it out and unplugged wires, then set it aside. Removed 4 screws from the housing shield and pulled it out. Now the solenoid assembly and related parts are accessable. I removed the solenoid assembly by loosening the top screw and removing the 2 bottom screws. This was the main problem, but I also replaced related parts that were worn or corroded. I also cleaned and disinfected everything in there while I had it apart because it was pretty nasty! Now it works like new.

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8 of 9 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

Customerjoe from raleigh NC

Ice despenser door would stick open and frost up to the point of of ice not coming out

after finding the video describing the same problem, i gave it a shot. Major problem was figuring out how to take outside trim off of the ice/water dispenser. Everything i tried did not work like the videos i had seen. Looking thru some of the posted blogs i found another way to get behind the control panel without even taking off the trim piece. i pressed a 1/8th allen wrench into the two outer holes on the bottom of the control panel which released the panel to pull out from the bottom. after that it was simple to release the three plugs from the circuit board and remove the control panel. 4 phi lips screws later the ice chute comes straight out revealing the flapper door which is held in by 2 more screws. once that assembly is out the solenoid is held by three more screws. there was nothing difficult at all about this repair once the secret was out about the first step about the three holes (use only the outer two) in the bottom of the control panel

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5 of 6 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerBruce from Mebane NC

Ice cube production stopped; ice cube chute door is seized.

Problem: I have a black colored GE 24.9 cubic inch side-by-side refrigerator, model #GSH25KGMCBB that I purchased new in 2002. The ice cube maker stopped supplying ice cubes and the ice dispenser door stopped operating.

Repair: Unplugged refrigerator first and shut off the house water supply valve. Removed the lower rear access cover and replaced the double solenoid water valve. Icemaker and water dispenser tubing are easily removed by pushing in and holding down the white plastic collar where the tubing is inserted into each port on the valve body; no tools required to release the tubing. Hint: When reconnecting the water outlet tubing, ensure the tube diameter matches the port on the valve body. Insert each tube by hand back into the ports of the valve until they firmly seated.

Removed the control panel by inserting a small screwdriver into the three holes located on the bottom of the control panel body. Removed all of the ice dispenser door hardware and the door solenoid. The door solenoid armature was seized by corrosion. Cleaned off all of the accumulated dirt and mold with a 1:10 ratio solution of bleach and water. Replaced all of the door recess and solenoid valve fasteners with my own stainless steel #4-40 thread, 0.25" long socket head screws for longer life. The installation of the remaining hardware is the reverse of how it was removed.

The installation looks very clean now and $150 later, the ice maker still doesn't produce ice!

Root-cause analysis: I disconnected the ice cube maker water supply line from the double solenoid valve at the rear of the refrigerator and was able to blow air with my mouth straight through the outlet of the water tubing located inside of the freezer compartment; to ensure it wasn't blocked. Verified the water supply valve is not being energized! Turns out that the blinking green LED indicator on the ice cube maker is indicating more than the troubleshooting guide does about that because the white colored insulated conductor in the electrical harness for the ice cube maker is not energizing the solenoid on the water supply valve!

Conclusion: the ice cube maker assembly is next on the list of replacement parts!!

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6 of 9 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerLarry from Republican City NE

Ice maker door failed to close letting ice melt

Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerLeslie from Vacaville CA

The icemaker door did not work and broke the ice maker

I replaced the door and soleniod and the other parts and it works great now

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