Models > HSS25GFPJWW > Instructions

HSS25GFPJWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPJWW
106-120 of 1,582
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Ice Maker auger blade broken

  • Customer: Michael from Hanford CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 9 people found this instruction helpful
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.

Ice Bucket Auger Broken

  • Customer: Daniel from Anderson SC
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 9 people found this instruction helpful
This repair was very simple to do. I cannot say enough about part select dot com. I feel that I am a definite handy man yet the videos on the part select dot com site proved to be valuable. This video showed and reminded me that the plastic bushing holding the auger on was reverse threaded. Being a rightee tightee leftee loossee person embedded in my head I would have worn out that bushing holding the auger in place. I recommend not only purchasing from partselect.com YET please watch the video on this site prior to this installation. This made the installation not only simple yet informative. Thanks!

Icemaker flap not closing, frosting up

  • Customer: Graeme from Sarasota FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 8 of 9 people found this instruction helpful
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid

Flapper was stuck open. Old and warped.

  • Customer: James from Virginia Beach VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 10 of 15 people found this instruction helpful
Replaced flapper

ice despenser door would stick open and frost up to the point of of ice not coming out

  • Customer: joe from raleigh NC
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 9 people found this instruction helpful
after finding the video describing the same problem, i gave it a shot. Major problem was figuring out how to take outside trim off of the ice/water dispenser. Everything i tried did not work like the videos i had seen. Looking thru some of the posted blogs i found another way to get behind the control panel without even taking off the trim piece. i pressed a 1/8th allen wrench into the two outer holes on the bottom of the control panel which released the panel to pull out from the bottom. after that it was simple to release the three plugs from the circuit board and remove the control panel. 4 phi lips screws later the ice chute comes straight out revealing the flapper door which is held in by 2 more screws. once that assembly is out the solenoid is held by three more screws. there was nothing difficult at all about this repair once the secret was out about the first step about the three holes (use only the outer two) in the bottom of the control panel

Brittle plastic pieces crack and break.

  • Customer: Phil from Loomis CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 9 of 13 people found this instruction helpful
Repair was simple; unscrew and unsnap the various pieces, and snap-and-screw it back to together. But what a disappointing design. Between replacing seized solenoids (twice) and plastic parts, this through-the-door dispenser "feature" is a maintenance money pit. Sure glad that PartSelect can provide the parts quickly.

Ice maker door not opening

  • Customer: scott from lake orion MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 7 people found this instruction helpful
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.

the left drawer slide rail was broken from years of use.

  • Customer: Carlton from Chino CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 10 people found this instruction helpful
First I removed the vegetable drawer and glass shelf. I matched up the 'new' drawer slide rail next to the broken slide.
I then used a phillips head screwdriver to remove the 2 screws that held the slide in place.
After removing the broken slide rail, I installed the new rail, replaced the vegetable drawer and glass shelf. New item worked like a charm.
The drawer slide arrived really quick after my order was placed. Approx. 2 days after ordering the part, it was on my front door step.

Ice Dispenser not working

  • Customer: David from Boca Raton FL
  • Difficulty: Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 8 of 10 people found this instruction helpful
As it turned out much of the electronics is driven by 13.5 volts off the Main Control Board. The Ice Dispenser caused the problem because it over currented the depleted board power. You could hear a clicking noise from the board which was the main relay short cycling and not staying energized. While waiting for the replacement board I unpluged the condenser fan which is a DC motor and uses the Board power. In place of that fan I use a small table top fan to keep the condenser cool. As it turned out I only needed it for 3 days because Parts Select did a super quick job of delivering the new board. Thanks for the super service!!!!!! Removal of the board only required unpluging the electrical connections squezing the retaining board pins with pliers and pulling the board out, pushing on the new board and connecting the electrical plugs. If the board locks like mine did, just unplug the main board power plug, let the memory clear and replug the power plug. The unit should then start and run with no problems.

Broken Augar

  • Customer: Merlin from Dawsonville GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 7 of 7 people found this instruction helpful
I am 85 years old and had no trouble replacing the Augar. Removed ice maker from frig. Remover the ice shield (one screw, remove front panel (2 screws) carefully removed augar assy.

Removed the lock washer,the the end plastic nut, being careful in removing the ice crusher blades. Replaced the augar and all parts. Checked out the ice dispenser and the crusher, both worked fine

Burned out motor for dispensing ice

  • Customer: Peter from Lake Grove NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 9 of 13 people found this instruction helpful
Remove ice holding box. Remove rear plastic cover (nut driver) Unplug two Electrical connectors. Place unit on work bench. Remove 'U' fork, vice grip on shaft and scewdiver as lever on fork (counter clockwise) Remove motor fron plastic Holder. Install new motor & fork. Reverse removal steps. Actually very simple procedure. Usual cost for this typwe of repair is approx. $300.00.

plastic broke off the original auger of the ice maker

  • Customer: Jeanette from Indianapolis IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 7 of 7 people found this instruction helpful
The ice maker has plastic parts in the front that snap together. Getting those parts apart and back together was the most difficult part of the process. The auger was easily replaced.

Flapper not sealing. Frost buildup on inside of freezer door

  • Customer: D from ZELLWOOD FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 7 of 7 people found this instruction helpful
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved

Failed Icemaker

  • Customer: GARY from PARRISH FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 14 of 28 people found this instruction helpful
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.

FREEZER WAS NOT COLD ENOUGH TO KEEP FOOD FROZEN OR MAKE ICE

  • Customer: MARCELLA from FAIRDALE KY
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 9 of 13 people found this instruction helpful
I AM A SINGLE MOM OF TWO WITH LIMITED FUNDS. I HAD A REPAIRMAN COME OUT AND FIND THE PROBLEM AND GIVE AN ESTIMATE. WE WERE TOLD THAT IT WAS THE EVAPORATOR FAN MOTOR AND AND THE MAIN CONTROL BOARD. THE REPAIR WOULD COST $400 AND NO GUARANTEE. SO I CHECKED THE COST OF PARTS AND IT WAS $200 SO FOR NO GUARANTEE I FIGURED WHY NOT TRY IT MYSELF AND POSSIBLY SAVE $200. SO I ORDERED THE PARTS FROM PARTSELECT. EVEN THOUGH I PAID THE CHEAPEST POSTAGE THEY ARRIVED THE NEXT DAY. SO FROM WHAT I READ AND SAW THIS WOULD BE A PIECE OF CAKE. WELL LET ME JUST SAY IF THE FREEZER SECTION WAS GUTTED TO BEGIN WITH IT MIGHT NOT HAVE BEEN THAT BIG OF A DEAL. AS IT WAS GETTING TO THE TOP SCREWS OF THE PANEL THAT COVERS THE EVAPORATOR FAN REQUIRED THE REMOVAL OF THE ICEMAKER AND ALL. I AM NOT A TALL WOMAN NOR AM I A THIN WOMAN AND FITTING MY BODY IN THAT SMALL FREEZER SECTION WAS NOT EASY. THERE WERE TIMES THAT I HAD TO HAVE MY TEENAGERS REACH A LONG ARM IN AND HOLD A PART UP FOR ME. AFTER THAT I DISCOVERED THAT THE FAN I HAD PURCHASED ONLY HAD 4 WIRES. THE ONE FROM MY OLD FAN HAD 6. I DISCOVERED THAT 2 OF THE WIRES WENT TO SOME SORT OF SENSOR. LONG STORY SHORT I RIGGED IT. I WAS ABLE TO REMOVE THE 2 PRONGS FOR THE SENSOR AND INSERT THEM INTO THE EMPTY HOLES ON THE NEW FAN HARNESS. IT WASNT EASY. I HAVE LIMITED TOOLS TOO AND I WONT EVEN GET INTO HOW I DID IT. THEY DID NOT FIT THE GREATEST SO I USED THE ELECTRICAL TAPE TO COVER THE WHOLE CONNECTION. I PUT THE WHOLE THING BACK TOGETHER AND DEBATED ON TRYING IT WITHOUT PUTTING IN THE MAIN BOARD BUT I DECIDED TO TRUST THE REPAIRMAN THIS TIME AND GO FOR IT. GETTING TO THE MAIN BOARD WAS NO BIG DEAL. BUT WHAT DISTURBED ME WAS THE MAIN BOARD I HELD IN MY HANDS DID NOT LOOK EXACTLY LIKE THE MAIN BOARD I WAS ABOUT TO TAKE OUT. I WATCHED THE VIDEO 3 TIMES MY HOW EASY IT LOOKED. I THEN READ THE DIRECTIONS THAT CAME WITH IT. IT TALKED ABOUT REMOVING A PIN AND CUTTING A WIRE. WELL I ABOUT HAD A STROKE WORRYING. I FINALLY FOUND THE SERIAL # ON MY FRIG AND THANKFULLY MINE WAS NOT ON THE LIST. HOWEVER THE DIRECTIONS DID STILL SAY SOMETHING ABOUT IF THERE WASNT A WIRE IN PIN 2 PROCEED TO STEP 3. WELL I HAD A WIRE IN PIN 2. SO IT WAS CONFUSING. MY SERIAL # WASNT ONE OF THE MODELS #'S GIVEN BUT I DID HAVE A WIRE IN PIN 2. I JUST TOOK A CHANCE AND TRUSTED THE SERIAL #'S AND IGNORED THE REST OF IT. I PLUGGED THE WIRES ON THE NEW BOARD ONE AT A TIME. PUT THE COVER BACK ON AND PRAYED AS I PLUGGED IT IN. A SOFT PURR BEGAN. IT WAS RUNNING. THE FREEZER WAS AROUND 60 DEGREES. I PUT A ROOM THERMOMETER IN TO MAKE SURE IT WAS GOING DOWN. IT KEPT GOING DOWN. AROUND 3 HOURS AFTER I FINISHED THERE WAS A LOUD NOISE FROM THE FREEZER. IT HAD MADE ICE SOMETHING IT HAD NOT DONE IN MONTHS. I STAYED AWAKE MOST OF THE NIGHT WATCHING AND LISTENING TO IT. IT GOT DOWN IN THE SINGLE DIGITS I WAS AFRAID THAT MAYBE IT WOULD NEVER SHUT OFF. IT FINALLY SHUT OFF AS I WAS MAKING THE KIDS BREAKFAST THE NEXT MORNING. OF COURSE I WAS WORRIED THAT IT WOULD NOT RESTART. SO I OPENED THE FREEZER AND FANNED IN ROOM AIR. IT WORKED. SINCE THEN WE HAVE PURCHASED NO MORE DRY ICE OR REGULAR ICE. WE BOUGHT A TUB OF ICE CREAM AND MORE THAN ONE DAY OF SCHOOL LUNCH STUFF AT A TIME. BOTTOM LINE IT WORKS. THANKS TO EVERYONES POST AND TO PARTSELECT FOR THE VIDEO. I HOPE THAT I NEVER HAVE TO DO IT AGAIN THOUGH.
All Instructions for the HSS25GFPJWW
106-120 of 1,582