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PartSelect Number PS964134
This part is found at the end of the auger in the ice container - replace this part when the icemaker doesn't dispense ice.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
Had to look up instructions on the internet in order to learn how to install the piece. Had to take out two screws in order to slide the piece into place.
Help other customers find the most helpful instructions.
Were these instructions helpful?
I followed the instructions on your website. I pulled out the old drive cup and installed the new one. To my regret, I must have broken something in the main ice dispenser during the installation since it would not work. I then ordered a new bin with everything already assembled. I should have done this from the start. Now everthing works just fine.
Remove tray screws, leverage helix out of drive hub and insert new cup. I'm looking for a replacement on guarantee.
As most people have stated the most difficult part of this job is disassembling the ice machine unit. I used multiple screw drivers and slowly pried the unit apart. After that was done is was as simple as placing the cup along the turning screw, and reassembling. I waited 24 hours and tested it. It worked perfectly.
Removed the ice tray assembly bottom shield (4 screws)and popped the inside unit apart then removed the screw bar and replaced the end plastic support cup.Reassembled the tray, be careful popping the plastic inside unit apart due to breakage this part if took up most of the repair time. The parts schematic on line was very helpful.
Very easy repair if you have any kind of mechanical ability. Pull the bottom tray and set it aside. Disconnect the selector rod from the plastic ice diverter. Then pull the whole assembly out of the housing by releasing the catches on each side. It's tight, so you'll have to pry it up a bit. Once it's apart the rest is pretty self explanatory, just keep track of the order of the blades and bushings. Whole repair took about 30 minutes.
I took the screws on the ice basket out and removed the peices that broke and lifted the screw shaft up and put the new one in, you have to pull up quite hard but it didn't break.Then put back in place. Works fine
The expanded parts drawings on the website made it easy to identify the part. Then I also used the drawings to figure out how to dis-assemble the ice dispenser to install the drive cup. The olny challenge was getting the housing around the blades to separate and I didn't want to brake the housing. I had to use three screw drivers to wedge it out around the drive shaft and side clips. The time delay came in having to run back and forth to my PC to keep looking at the drawings. Some instructions with the part would have been helpful.
Reviewed diagram on partselect when I ordered parts great help.
This is actually the second time I've replaced the drive cup. This time was so much easier due to the comments left by others on the website! Thanks for your insights!
remove 5 screws. remove broken part and installed new part and the 5 screws, job done
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