964134-3-S-GE-WR17X11459        -Ice Dispensing Drive Cup
964134-3-S-GE-WR17X11459        -Ice Dispensing Drive Cup 964134-1-S-GE-WR17X11459        -Ice Dispensing Drive Cup 964134-2-S-GE-WR17X11459        -Ice Dispensing Drive Cup http://www.partselect.com/Schematics/GE/GE_Thumb/00137807i06.gif

Ice Dispensing Drive Cup

PartSelect Number PS964134

This part is found at the end of the auger in the ice container - replace this part when the icemaker doesn't dispense ice.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker not making ice.
  • Noisy.
  • Compare At

    $35.10
  • You Save

    $5.85
  • Your Price

    $29.25
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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.6 / 5.0, 26 reviews What's this?
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559 of 609 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

Tools

CustomerFred from River Ridge, LA

Ice maker stopped dispensing ice through ice maker dispensor.

After taking Ice Maker's ice collection container out, I noticed that the plastic cup drive was broken. I did a websearch for repair and replacement parts for our GE refrigerator. I found PartSelect website easy to navigate and find the replacement part necessary...and placed an order.

Once I received the shipment, I placed the Cup Drive into position and used the flat edge of a knife to allow the Cup Drive to slide into the tight-fitting position necessary. After positioning into place, I placed the ice collection bin back into the freezer...turned the ice-maker back on...and waited for ice to be made. A day later, the ice maker had produced enough ice to test the ice maker's dispensing mechinism. The cup drive worked perfectly...and ice began to be dispensed. The dispensor has been working ever since.

I also replace the ice and water filter...another very easy task...of unscrewing the old and replacing with the new filter. After replacing the filter, I let the water dispensor run for 2 minutes to flush all air out the system. The water dispensor work perfectly.

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69 of 80 people found this instruction helpful

Parts Used

  • Ice Dispensing Drive Cup

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerJohn from Henderson, NV

Replace broken drive cup

This was the second time in two years I had to replace a broken drive cup. Remove four screws that fasten the ice bin to the frame. Remove one screw that fastens the cube-crushed ice lever to the bin. Do not remove the lever and spring from the bin. Move the lever to expose the connection to the cube-ice shield. Push the lever to compress the spring and remove the lever end from the cube-ice shield. The cube-crushed ice assembly is a press fit and should pry away from the bin. Two issues. 1- The threaded plastic bearing on the dispenser end had turned all the way in causing the end of the dispenser screw shaft to bore through the housing and trap the shaft onto the housing. I had to insert a pry between the housing and the dispenser mechanism to release the shaft from the hole it had bored. Then the dispenser mechanism separated easily and the drive cup replacement was simple. 2- Why was the drive cup breaking? When I used "quick ice" the freezing tray over-filled causing the cubes to freeze together at the top. The bonded cubes then got trapped in the dispenser screw and jammed a lump of ice into the end of the bin causing enough pressure on the plastic drive cup to break it. Lesson - Check the ice bin frequently for frozen lumps of ice. If present, empty the bin and make sure only properly formed cubes are present. Run the dispenser frequently to prevent ice cubes from freezing together.

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54 of 75 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerBill from Corona Del Mar, CA

Ice dispenser would not turn

It appeared that the helix lock wore out first, then the cutter teeth dug into the side of the plastic housing. Then the cup drive broke in half from the helix being jammed. Removed the ice bin from the refrigerator. removed 4 screws around the edge of the bin. Pry open clips that hold the auger assembly in place. Remove the clip from the end of the auger. Pry old plate helix lock from holder. Pull out helix auger removing cutters and keeping everything in order. Replace old plate helix lock with new one. Replace cutters in order and tighten nut and install clip. Put new cup drive on end of helix. Snap assembly back together. Replace screws.

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32 of 39 people found this instruction helpful

Parts Used

  • Ice Dispensing Drive Cup

Level of DifficultyDifficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers

CustomerLeroy from Cary, NC

Plastic drive cup split

I took the four screws out of the ice basket and removed the plastic cup pieces. I then lifted the scress shaft up and put the new cup in. You have pull up very hard on the screw shaft and use two thin flat metal puddy knives to disingage the two plactic stays on each side of the shaft holder. The plactic housing around the screw shaft did not brake, however. I then put the screw shaft and the cup drive in place quite easily. Works fine.

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27 of 33 people found this instruction helpful

Parts Used

  • Ice Dispensing Drive Cup

Level of DifficultyReally Easy

Time to do repair:Less than 15 mins

ToolsScrew drivers

CustomerDanny from Saint Augustine, FL

Ice maker wouldn't dispense ice

ice tray slides right out. 4 philips to remove the bottom, 1 to remove the arm that controls the mode (regular vs. crushed). It just slips into a hole on a wheel at the dispenser end - the same end has two tabs you push in and slide up/out the coil screw that rotates and drives ice out. Once one end is out, it slips out, replace the cup, reverse. This is the 2nd time I've ordered from PartsSelect, both times the part came in just a couple of days, easy navigation on the site, plenty of security validation, etc.

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