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SAV5401AWW Maytag Washer - Instructions

All Instructions for the SAV5401AWW
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Squeak and slight burning smell during spin cycle.
I took off the lower front panel and “watched” with a flashlight during the spin cycle. I could see that the idler pulley was intermittently stopping and starting. The back of the drive belt was also worn in the center. When the idler pulley was moving, it squeaked, when it didn’t, the friction wore the belt and made the smell.

To replace the Idler Pulley Wheel:
1. Take off the lower and upper front panels to access the motor assembly.
2. Remove motor by loosening four bolts.
3. Remove spring that applies tension to the idler pulley.
4. Remove the electrical connector by squeezing the plastic tab on top.
5. Remove hoses by gripping clamps with pliers (put down rags first to catch water)
6. Unhook belt from tub pulley
7. Remove 1 cabinet spring to make it easier to remove motor
8. Remove motor.
9. Remove allen screws holding the pump to the motor
10. Remove the pump and belt (take note of the location of the belt before removing).
11. Remove retaining ring to replace Idler Pulley Wheel (this was probably the trickiest part; I used a very tiny needle nose pliers and straight screwdriver).
12. Replace the washers on either side of the Idler Pulley Wheel as well as the retaining ring.
13. Replace belt.
14. Reassemble in reverse order.
15. Be thankful for the money you saved on a service call.
Parts Used:
Idler Pulley Wheel V-Style Spin and Agitate Belt - 28-3/4 inches long Retaining Ring Thrust Washer
  • Jim from Swanton, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
13 of 15 people found this instruction helpful.
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Motor Hum when trying to start the washer
Replaced the motor.
Opened the front panel to gain access to the motor. Removed the motor assembly by removing the four steel screws holding the assembly in place. Removed the motor from the assembly (very easy) put the new motor in place.
ZZZZooom-ZZZZoom off and running. I would like to add I was very pleased with the service received from Partsselect.com. I got the part 20% cheaper than ANYWHERE else and got it delivered the next day for no additional charge. The shipping charge was also very resonable. GOOD JOB GUYS!!!
Parts Used:
2-Speed Drive Motor with Pulley
  • Kurt from Palm Beach Gardens, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
14 of 19 people found this instruction helpful.
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Seal on water pump was leaking
Unplug the washer to prevent shock while handling motor. Remove the front botton access panel. Move the drive belt off the idler pulley to provide slack to move belt off the other pulleys. Note position or take picture of belt position before removal to aid in getting it in the correct position for reinstallation. Move the hose clamps up the hoses far enough to remove the hoses from the pump. A towel is handy here as there is still a little water in the hoses and pump. Remove the four bolts holding the motor bracket to the bottom of the washer. The wiring to the motor does not need to be disconnected. Rotate the bracket with motor and pump attached so that the assembly is horizontal and the pump is to the right hand side. Use the torx bit to remove the bolts holding the pump in place. Install the new pump, being careful to get the drive belt in the proper position while doing so. Do not over tighten the bolts on the new pump since it is plastic. Rotate the motor bracket back to its original position and install the four bolts. Get all four bolts installed loosely before tightening any fully to insure the bracket is aligned properly and none of the bolts will be in a bind. Once the bolts are tight, put the drive belt on the small pulley and then work in around to position on the large pulley. Position the belt back into its position on the idler pulley. Put the hoses on the pump as far as they will go then slide the hose clamps back into their original position. Replace the bottom access panel and plug the washer back in.
Parts Used:
Drain Pump
  • Douglas from Spring, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set
10 of 10 people found this instruction helpful.
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Washer filling very slowly
Unplug washer, turn off water supply, disconnect hoses from washer valve(have bucket ready for water remaining in hoses), Remove bottom front panel by unscrewing two hex head screws near floor then pulling panel toward you and down, remove top front panel same as bottom to expose screws securing washer top, lift washer top and prop open or tilt back onto counter(hold washer lid when tilting back). The inlet valve is on the back right. Label and unplug wires, unscrew hose clamp and remove hose, go to back of washer and unscrew plate holding valve and remove. Mount new valve to plate and fasten from back of washer, reconnect hose and wiring, close cover and fasten screws, replace front covers and secure, reconnect water supply hoses(do not over tighten), turn on water and plug in washer.
Parts Used:
Water Inlet Valve Kit
  • Bill from Lafayette Hill, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
10 of 12 people found this instruction helpful.
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Washing machine made squeaking noise
Brake pad kit does not come with installation instructions even though it says it does. Remove bottom front panel from washer. There are three brake pads. One of mine (the right one) broke into three pieces and was found on the bottom of the washer. This is how I identified what was wrong. Run the washing machine on the handwash extra light cycle (you could use another cycle, I used this one because I believe it is the shortest), there is a point in the cycle where the disk clamping the brake pads separates from the brake pads and allows you to remove and replace the pads. During other parts of the cycle, the disk is clamped onto the brakes and you could not remove or install a brake pad. I removed the two black hose on the bottom right to get to the right brake pad. Have a 2 gallon bucket ready to collect the water if you did run the washer as above. With difficulty, I was also able to reach around the back side of the right brake pad. I used a socket wrench set. I then removed and replaced the left brake pad. I left the rear brake pad in place. I was not able to get to it.
Parts Used:
Brake Pad Kit
  • Peter from Littleton, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set, Wrench set
11 of 15 people found this instruction helpful.
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motor would't work
first i removed the 4 screws that hold the motor in place.pull the motor out and disconnected the wires ,remove the belt from the pulley, when motor was out the work was very easy 3 more bolts that hold another element in place and the rest was piece of cake ...done thanks to parts select for send me the right part at first time i recomended and i received my motor in just 3 days.congratulation
Parts Used:
2-Speed Drive Motor with Pulley
  • CARLOS from MIAMI, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
12 of 18 people found this instruction helpful.
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broken belt and the pump was damaged/stripped
To replace the pump and belt for the Maytag washer, you really need remove the springs and suspended the tubs. I needed help to pull the 2 springs out (high tension) with a big plier. I removed the 3 bolts that held the motor to the frame and flipped it out to the side to expose the 3 long screws that attached the pump to the motor. The pump was easily removed and replaced with the Philip screw driver. I preset the belt between the pump and the rotor before sliding the motor back in place. After botling the motor back into the frame and carefully pull and snap the spring back into the holes, I routed the belt around the pulley and turned it into the groove. This took some time to get it on properly as it is pretty tight. Once the cover was replaced, the washer worked as expected.
Parts Used:
Drain Pump V-Style Spin and Agitate Belt - 28-3/4 inches long
  • Anh from San Jose, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 13 people found this instruction helpful.
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The thin walled plastic drain line got a pin hole leak
The washer is four years old.
This is the second time I needed to replace this same drain hose on this same washer since I had the machine
There is only my wife ant myself maybe, 2 -3 medium size loads per week - why I would have two drain lines develop the same problem in almost the same location in two years is disconcerting
There must be a design problem with the clear plastic hose - Suggest Maytag go to a thick walled rubber hose
The hole is alway inside the washer on the bottom just after the hose bracket - I suspect that something rubbing causing a small pin hole to develop - when the condition first starts it is very difficult to located -There will be water under the washer
Run the washer and discharge the water - to locate

The replacement must be made through the lower front removable panel - and is easier to do if the pump return hose is also disconnected from the pump

Be very carful with the thin wall replacement hose - very light weight plastic - do not pull across the floor of washer - it could easily get damaged

Your company did a get job getting the part to me - The Fed Ex track system was great
I could tell exactly where the delivery was al all times -
Parts Used:
Drain Hose with Rubber Elbow
  • WALTER from Holualoa, Hawaii, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench set
9 of 10 people found this instruction helpful.
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Would not empty water
I suggest if you are replacing the pump, order the belt at the same time, you must remove the pump to replace the belt.
Parts Used:
Drain Pump
  • James from Houma, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 9 people found this instruction helpful.
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Auger was broken
Needed a medium extension and a rachet a screw driver and a 13mm socket. I used a short screw driver and inserted in it the softer container and lifted it strait up to get the softner container out of the way. I used the medium extension to reach in the auger and loosen the small bolt holding the auger on the machine. Pulled it up and out. Reversed the above procedure and it was set to go. Total time about 8 to 10 minutes. Thank for all the help Kudos to all including Susan W.
Parts Used:
Agitator Assembly
  • Charles F from Brooklyn, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
7 of 7 people found this instruction helpful.
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Unbearable Noise at spin cycle
Not only very loud at spin cycle, but started to leak water as well. Pulled lower front panel off and ran a load of clothes while laying on the floor with flashlight watching. Sure enough, water spraying out from outer tub bearing area.
Remove top front panel, sides and top, disconnect hoses and unplug wires at top of control panel, there is a plug in there. Now you should just have base unit and tub exposed so you have plenty of room to work. Next joy is to remove agitator. This is where my fun began. After removing fabric softner dispenser from top of agitator, I could not see bolt holding it on. There was a long plastic rod sticking up which looked like part of the agitator itself, so went online to a repairmans site and they said simply pull that rod out and bolt will be under it. Paid 24 bucks to them and still could not remove rod, ended up going thru slots in side of agitator with a small chisel and cutting it off, then took a 3/4" hole saw and drilled hole in top of agitator, its only about 1/8" thick and what do you know, THERE is the bolt!!!!!!! Removed bolt and out comes agitator. Next, remove cap from outer tub, take 4 bolts out of inner tub, remove inner tub. Next, remove plastic nut from shaft, I tried this with channelocks and could not budge it, ended up splitting nut with chisel and slightly damaged threads on shaft which I cleaned up easily with 60 degree thread file. Be very careful if you use this method. You can use channelocks to reinstall, just clamp on the unfinned part of nut.Take out the lint filter and throw in garbage, do not reinstall!!!!!! That filter is part of the reason tub bearing goes out!! Next, remove aluminum hub from shaft, mine was already loose so was easy. If yours is tight, screw in one of the old inner tub bolts almost all the way in and use hammer and punch to loosen. You can do the same for new one. Next, remove 6 bolts from outer tub and pull outer tub off shaft.Flip outer tub upside down and gently pry bearing out, mine came out easy as was spinning inside tub bearing fit. After cleaning everything I used Scotchseal 800 industrial sealant because bearing fit was loose. I made a clamp out of 1x2 wood and a long 1/4" bolt to hold bearing in tub to prevent it from pushing out, sometimes the sealant will cause this to happen, then I let it setup for 24 hours. Put it all back together, no leaks and SUPER quiet. Be sure and check your bottom bearing too while you have it all torn down, mine was fine. Do not forget to change O ring on spline shaft before reinstalling agitator. As far as the hole I drilled in agitator, just tapped it 1/2" pipe and screwed in a plastic pipe plug. You will need an extension and a 5/8" 12 point socket to do this.
Parts Used:
Triple Lip Seal and Bearing Kit
  • Gregory from St Helens, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
7 of 7 people found this instruction helpful.
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Leaking Water And Load Noise From Drum Bearing
Following on-line instructions for the dis-assembly. Replaced bearing and seals for outer drum bearing and cleaned and lubed assembly.
Parts Used:
Triple Lip Seal and Bearing Kit
  • RALPH from Eugene, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
8 of 10 people found this instruction helpful.
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Washer leaking water from the bottom.
Removed front panel.
Released 2 springs on belt tensioner.
Rolled drive belt off pulleys.
Unscrewed 4 bolts holding washer motor assembly.
Tilted motor to get at pump screws.
Removed 3 pump screws and pump slid right off shaft.
Aligned new pump and reinstalled screws.
Set motor assembly loosely in place.
Rolled drive belt onto pulleys.
Re-attached tension springs.
Installed motor assembly bolts.
Re-installed front panel.

** I should have replaced drive belt at same time, but it is working with no leaks.
Parts Used:
Drain Pump
  • Donald from Sierra Vista, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
7 of 8 people found this instruction helpful.
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replace rubber drain hose adapter
Place black rubber adapter on the end of the drain hose and stick in the stand pipe drain. That's all.
Parts Used:
Standpipe Adapter
  • Frank from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
7 of 8 people found this instruction helpful.
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Auger top would hit the top lid
The replacement was very easy, just one bolt and RR was a snap. However, the first part that came was defective and I called the 800 number, spoke to the rep and the part came the next day. Excellent customer service, and would do business again
Parts Used:
Agitator Assembly
  • Robert from Suisun City, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
6 of 6 people found this instruction helpful.
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All Instructions for the SAV5401AWW
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