Models > KSRB25FHSS02 > Instructions

KSRB25FHSS02 KitchenAid Refrigerator - Instructions

All installation instructions for KSRB25FHSS02 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KSRB25FHSS02
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shut off arm broke

  • Customer: Thomas from Va. Beach VA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 28 of 43 people found this instruction helpful
open ice maker door, use mirror to view slot in front of ice maker, slip piece in place and done

Timer "clicking", indicating worn gears

  • Customer: John from Plano TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 22 of 26 people found this instruction helpful
1. Unplug refrigerator to remove power!
2. The timer is inside the control housing located at the top of the refrigerator compartment.
3. Remove two control knobs (the pull off).
4. Remove the front panel escutcheon. The panel is not held in place with screws, but can be gently pried off.
5. Remove two screws from the back that hold the housing in place.
6. Remove screws from the front that hold the housing in place.
7. Drop housing down (still attached by wires - do not detach). Timer is inside housing, located on right.
8. Follow the instructions provided to identify your particular wiring setup. You'll find the wiring diagram (on my model) at the bottom of the refrigerator, alongside the defrost catch pan, behind the airflow grille.
9. Remove connector from timer terminals (4).
10. Remove two screws/nuts that hold the timer in place.
11. Install replacement timer following included directions. Read and follow ALL instructions applicable to your particular model and wiring setup.
12. Reassemble by reversing the steps above.
13. Note: You may need to "jog" the replacement timer when you first plug the refrigerator back in, if the timer happens to be in a "defrost cycle" (the compressor won't start). This can be done by inserting a wide bladed screwdriver into the hole below the timer, aligning it with the timer shaft, and slightly turning the shaft CW. Don't force it, and don't turn it very far.

We noticed the Refridgerator door had dropped and found the lower cams to be broken and worn.

  • Customer: Tom from Allendale MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 22 of 26 people found this instruction helpful
First I removed the bolt that holds the cover on the top hinge bracket. Then I removed all items from the shelves inside the door by lifting the shelves out and placing them on the counter. Next I removed the 3 screws holding the hinge bracket on, this disconnects the top of the door from the cabinet. Then I lifted the door off the lower cam, removed the screws that held the cam in place on the door and the lower bracket on the cabinet and replaced the cams. I smeared some Vaselene on the cams and placed the door back on the lower cam, reconnected the upper hinge and replaced the hinge cover. All done and it works great!

Defrost timer was faulty. Required a mild tap to restart

  • Customer: LES from MADERA CA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 22 of 26 people found this instruction helpful
Trouble shot the electrical circuit per the electrical schematic and zeroed in when I noted the Defrost Timer circuit was open. When I tapped on the bottom of the timer it began functioning normally (for a few days). Ordered a new Defrost Timer Kit and along with the installation instruction, I watched the on-line video. It was very helpful!!
After installation was complete, I plugged the Refrigerator into the electrical outlet and.......nothing happened! Hmmm!

Removed the Defrost Time Kit and inspected it for any damage and found none. Then I placed a flathead screwdriver to the manual advance knob and slightly rotate the gear mechanism. I heard a distance "click”. I believe the Timer was in the ‘defrost’ mode when received.

I reinstalled the timer, verified the wiring connections and this time plugged the Refrigerator into the electrical outlet and ….. it worked!!!

I unplugged the refrigerator, finished the installation per the instructions, plugged the unit in and monitored it for a few hours (just in case). That was a week ago and the Refrigerator is working like new.

The instructions were written in a manner which required re-reading a few times as they could be a bit vague. The video was what really helped and I appreciate PartSelect adding it to the instructions.

Door chute broken

  • Customer: Dwight from Marietta OK
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 24 of 33 people found this instruction helpful
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.

Ice maker would only deliver crushed ice not cube's

  • Customer: MICHAEL from NORTH PORT FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 25 of 36 people found this instruction helpful
Switched Electric breaker to off. Removed all food and ice cube tray from freezer. Remove 4 screws on soleniod cover in rear of freezer. Removed two screws, two elec connectors from old soleniod and removed. Installed new soleniod. Reinstalled elec connectors and screws, ice cube tray and food. Turned breaker on . Ice maker worked properly.

Ice dispenser would not operate

  • Customer: John from Poway CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 21 people found this instruction helpful
The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated.

Two screws held the external dispenser bezel, and two screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced.

Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order.

The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order.

Replacment of Ice/Water Filter

  • Customer: Robert from Mount Prospect IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 19 of 20 people found this instruction helpful
The first step was to go to PartSelect.com to find where the filter is located because that is not revealed in Whirlpool's Guide. This refrigerator came with the home I had just puchased so Iwas unfamiliar with the filter replacement. Th filter is on the grill at the bottom of the refrigerator. I followed the instructions helpfully printed on the replacement cartridge box which arrived in less than the 3-5 days acknowledged on my order.

Turn the filter handle 1/4 turn counterclockwise. Don't be timid. It was very tight (probably had not been replaced ever). Remove the filter from the handle that protrudes through the grill at the bottom of the front of the refrigerator.

Insert the new cartridge into the filter handle insert snugly until it goes no further and turn 1/4 clockwise.

The instructions on the replacement cartridge tell you to run the water for 5 minutes to remove air and sediment from the system. DO NOT skip this step. I was. I discovered a large amount of sediment after even three minutes of flushing. A 5-gallon pale will help. And don't forget to turn off the ice maker while you are flushing. Otherwise you will end up with ice cubes everywhere as you try to position the bucket under the water dispenser.

plastic gear broke off - cubes not getting kicked out

  • Customer: Laurence from Middleton WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 19 of 20 people found this instruction helpful
removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)

Broken light switch

  • Customer: Randy from Hays KS
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 26 of 41 people found this instruction helpful
Took all the screws out of the plastic shroud that encloses the switch .There only four that I needed to remove, were the two in front where the switches that go,they go in horizontally and two in the back with large washers on them that hold the back to the top of the box that go in vertically.The switch was a snap ( make that two snaps ) the wiring is almost self explanatory. then it gos back to the way you took it off. OH! and don't forget to turn the light bulb all the way back in to the socket , so the light will work after you take the time to install it yourself.I had the water supply line from under the box to the water dispenser in the door and the total bill on that was one hundred thirty seven and a hand full of change.Don't be afraid to do it yourself the savings is enough on one one item to make several months payments on a new one Randy the "Handy Man'

Compressor "grounded" and quit running

  • Customer: Mike from Baytown TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Wrench(Adjustable)
  • 40 of 84 people found this instruction helpful
Replaced the compressor with the new one I purchased from you. Installed new parts and recharged unit. The refrigerator / freezer is working better than new. Thanks for the great deal on the compressor. It was here in 3 days. All the parts fit exactly and had no difficulty in the installation or startup. The directions for the wiring were a great help also. Thanks again.

The filter needed to be replaced

  • Customer: Eva from Arlington TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 21 of 27 people found this instruction helpful
Removed the old filter (it screws out) an put the new one in!

Icemaker arm was broken

  • Customer: Jason from Austin TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 25 people found this instruction helpful
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)

water filter needed changed

  • Customer: Gerald from Findlay OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 19 of 23 people found this instruction helpful
Turned the lock knob on the filter and removed. put
lock knob on new filter and installed.

Very user friendly website, would highly recommend to anyone.

One finger of the spring steel peice that holds the ice maker and water dispenser levers out broke.

  • Customer: Ron from Newton IA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 21 of 29 people found this instruction helpful
I removed the screw holding the spring steel retainer/clip using a quarter inch ratchet wrench a swivel with a quarter inch socket and a short extention, then just installed the new one. This spring steal through the door ice maker / water despenser lever spring was an easy fix.
I found you by googling appliance repair parts, and found your site really easy to use. I couldn't believe how fast the part came and the very reasonable price. I put you on my web browser's favorites.
Thanks,
Ron
All Instructions for the KSRB25FHSS02
61-75 of 1,479