Models > KSRB25FHSS02 > Instructions

KSRB25FHSS02 KitchenAid Refrigerator - Instructions

All installation instructions for KSRB25FHSS02 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KSRB25FHSS02
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REFRIGERATOR WASN'T COOLING,EVAPORATER COIL FREEZING UP

  • Customer: Robert from Doral FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 29 of 36 people found this instruction helpful
I have a side by side so in order to access the bi-metal switch I first had to empty out the freezer. The switch is clipped on to the top of the evaporator coil. I had to remove 8 screws to remove the back panel of the freezer compartment.
The bi-metal switch was right there in plain view. There are two colored wires that come out of the switch. I tried pulling them out of the socket they were plugged into but gave up for fear of breaking something. I ended up cutting the wires and splicing them together. I used the plastic twist caps. I made sure when I closed everything back up that the open end of the caps were pointing down so no water can accumulate in them. It has been 3 days now and so far so good

Refrigerator stopped cooling

  • Customer: Michael from Grand Prairie TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 26 of 29 people found this instruction helpful
First I called a repair man to diagnos the problem. He said it was the starter relay and gave me a quote for $300.
I looked online and found the part at PartSelect for $55 delivered.
I took the back panel off the fridge, unplugged the appliance to stop the flow of electricity (forgot to do that once) and after ensuring the electricity was off, I cut the wiring to the starter relay. After pulling back the wire casing and reconnecting to the new started relay the compressor turned back on and the fridge started cooling again within about an hour.
This took roughly 30 minutes to complete and saved me around $250!

Ice Maker stopped working due to defective timing gear

  • Customer: Nicholas from Boca Raton FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 24 of 26 people found this instruction helpful
I removed two screws on the top and one underneath the unit. Then I disconnected the cable. The hardest part was getting the nut driver on the bottom screw because it was obscured by the unit. The replacement unit plugged right in! I got my first batch of ice in about 20 minutes. All I really needed was the timer unit, but the entire ice maker wasn't much more expensive, especially when you consider the time saved on installation!

Ice Maker Stopped Making Ice

  • Customer: robert from kennesaw GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 26 of 32 people found this instruction helpful
I had a technician called out to the house to look at repairing several appliances that all have broken parts after just 3 yrs of use. Hood, Microwave, Oven, Fridge all in need of minor repairs..

Anyway - the estimate was $240 to replace the ice maker. I ordered PS358591 for $104. and it came in a couple days.. I took out one screw - slid out the icemaker, unplugged it - plugged in new one and slid it in the slot - and done !! Took about 20 mins.. didnt need any of the wiring harnesses in the box from partselect. Was way to easy to do !!

Thank you !

Noisy and the Fan wasn't blowing like it should

  • Customer: William from Centreville VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 23 of 23 people found this instruction helpful
I saved my Whirlpool Refrigerator (Model ET21GKXHN00) and learned a lesson. Don’t put off cleaning the refrigerant coils underneath the refrigerator. I replaced the refrigerator about 10 years ago and began to notice that the sound of this one running had changed slightly. I remembered that’s what happened to the first one just before it died. I removed the panel on the bottom front and saw that the refrigerant coils were covered with dust. It was really bad. I vacuumed them with the “radiator attachment” on the vacuum cleaner and plugged the refrigerator back in. It still didn’t sound right and I couldn’t feel the air blowing out like it should. So I rolled the refrigerator out and removed the back lower cover to see the compressor and the cooling fan. The fan was clogged with dust so I vacuumed that as well. But the fan wouldn’t spin freely by hand. The fan motor only had 3 screws holding it onto the plastic fan bezel and was easily removed by unsnapping the electrical connector on the motor. I removed the fan motor and tried to clean it with a few drops of WD40 on the shaft. But when I put it all back and plugged it in the fan just barely started turning. I unplugged the refrigerator and ordered the fan motor from PartSelect.Com (Item Number PS371043). The picture looked exactly like the motor that was in my refrigerator. I threw everything away in the refrigerator, cleaned it out and left it unplugged until the motor came. The motor arrived in a few days and it looked exactly like the one I had removed. It had the same electrical specifications stamped on the back and the electrical connector was the same and in the same location on the motor. I put the fan blade on the new motor and installed it exactly like the old one was. It only took 15 minutes or so and was very easy to install. When I plugged the refrigerator in the compressor started right away and so did the fan. It ran like a champ. In a few hours the refrigerator got cold and began to cycle on and off like normal and the fan blows like new. The sound is normal and the total running sound is quiet again like a new refrigerator. So for $84.67 I saved my $1300 refrigerator and learned not to neglect checking the build up of dust in the compressor fan section. I’m sure that’s what happens to most of the refrigerators people put out for trash pickup in front of their houses. The cause of the problem is when air flow is restricted across the refrigerant coils too much heat returns to the compressor and eventually causes the compressor to fail. I appreciate that we live in a time when you can order exactly what you need on the internet and make home repairs when you need to. Thanks Part Select for sending me the correct part. It’s nice to have milk and cold drinks again.

No Ice, Water did not fill icemaker

  • Customer: Barbara from Davenport IA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 29 of 42 people found this instruction helpful
We weren't sure if the problem was in the Water Inlet Valve or in the Icemaker Control & Motor Assembly. The water in the door did work. We removed the Water Inlet Valve & tested it with an Ohm Meter. It tested good so we put it back in. We then ordered the Icemaker Control & Motor Assembly. When it arrived we installed it and waited a few hours but the icemaker still did not fill with water. We telephoned a parts store and were told the problem could be the thermostat or we could replace the whole icemaker. We replaced the whole icemaker.

Ice maker not initiating harvest cycle (not making ice)

  • Customer: John from Elgin TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 24 of 27 people found this instruction helpful
My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.

The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.

Refrigerator not cooling.

  • Customer: John from Sachse TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 30 of 47 people found this instruction helpful
Unplugged power cord from the wall outlet
I removed the back cover using a 1/4 nut driver. Removed the two wires, one went to the starter driver the other to the overload protection. Unplugged the part from the compressor.Plugged in new part and re-attached the two wires replaced cover and plugged in power back in to the wall outlet

Door was making a clunking noise

  • Customer: Erik from Yorba Linda CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 22 of 23 people found this instruction helpful
The door is very easy to remove. There is one nut for the cap on the top of the soor hinge. Once the cap is removed, you need to remove the 3 nuts holding the hinge in place. Simply lift the door off the lower hinge and rest it on the dining room table. I set towels down to protect the stainless finish. The closing cam will be visible on the bottom of the door. I choose to replace the lower cam and the upper cam at the same time. I did not know what the problem cam was. The door works good as new. I put a small amount of vaseline where the two cams rub to provide a lubricant.

Light Would Not Go On In The Refrigerator

  • Customer: DANIEL from MINNEAPOLIS MN
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 23 of 27 people found this instruction helpful
First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the lead wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!

Ice dispenser would not dispense ice through the door

  • Customer: Larry from Garner NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 21 of 23 people found this instruction helpful
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.

Ice dispenser would not operate

  • Customer: John from Poway CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 21 people found this instruction helpful
The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated.

Two screws held the external dispenser bezel, and two screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced.

Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order.

The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order.

Excessive noise was coming from the freezer section of my side be side refrigerator

  • Customer: Jon from Houston TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 20 of 21 people found this instruction helpful
Cleaning out the freezer took the longest time. Once the freezer was clean I turned off the freezer which did not deactivate the light in the freezer. This is a tight area to work in and not having to hold a flashlight made the job much easier. I then removed the shelf slider brackets for the 3 lower pullout drawers. The next step was to remove the interior aluminum back panel (6 screws) which covers the evaporator motor and the coil. Before removing the 3 electric wires that are attached to the evaporator motor make sure the power is off to the motor. The removal of the motor was fairly straightforward and I would suggest removing the plastic fan blade first and then the connector wires. It helped knowing in advance that the plastic fan blade would come off with a little prying. Be careful when prying the fan off so that you don’t damage the plastic motor mount bracket. Once you have installed the motor I would suggest turning the freezer back on to make sure that the evaporator motor works before reinstalling the aluminum back panel and slider brackets.

Refrigerator too warm, freezer coil iced up

  • Customer: Jim from Lynn IN
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 22 of 27 people found this instruction helpful
Unplug the refrigerator first,then Remove shelves and back inside cover from the freezer. Cut old bi-metal thermostat off and installed a new one. This fixed the problem. Ordered a new timer also which I didn,t need but installed it any way. On the fridge side ,top front, removed the knobs and cover, R&R timer, installed cover and knobs. Pay close attention to the instructions on where to put the black wire on the new timer. My refrigerator works great now. This was easy to repair if you are handy with electrical and mechanical repairs, if not get some help.

We noticed the Refridgerator door had dropped and found the lower cams to be broken and worn.

  • Customer: Tom from Allendale MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 20 of 24 people found this instruction helpful
First I removed the bolt that holds the cover on the top hinge bracket. Then I removed all items from the shelves inside the door by lifting the shelves out and placing them on the counter. Next I removed the 3 screws holding the hinge bracket on, this disconnects the top of the door from the cabinet. Then I lifted the door off the lower cam, removed the screws that held the cam in place on the door and the lower bracket on the cabinet and replaced the cams. I smeared some Vaselene on the cams and placed the door back on the lower cam, reconnected the upper hinge and replaced the hinge cover. All done and it works great!
All Instructions for the KSRB25FHSS02
46-60 of 1,479