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KSRB25FHSS02 KitchenAid Refrigerator - Instructions

All installation instructions for KSRB25FHSS02 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KSRB25FHSS02
76-90 of 1,488
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Defrost timer was faulty. It would not restart on it's own.

  • Customer: Ed from Frankfort, IN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 28 of 40 people found this instruction helpful
Just removed the old timer and attached the wires to the new one and replaced the old. That simple!

Auto Defrost Freezer keeps defrosting SIDE BY SIDE KITCHENAID

  • Customer: James from Ringoes, NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 24 of 30 people found this instruction helpful
DISCONNECT POWER. Removed all shelves/baskets.Popped upper panel off (just clips in) Removed 6 screws in lower back panel ( 3 each side) slid panel in place but down. You can then easily see the defrost thermostat/defrost termination switch. Cut the wire connectors (pink n brown wire) stripped back wire, attached new defrost thermostat. Thermostat clips on. New thermostat ohm's at 5.5, old one was "open". Slid cover back up meeting the upper cover grooves. Screwed lower panel in. Put shelves etc back in. Plugged in. Turns on, put a bottle of water in freezer. Checked a while later, frozen. has been frozen for a week.
-James

motor coupling weld broken

  • Customer: HAROLD from SPRING HOPE, NC
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 22 of 24 people found this instruction helpful
Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator

plastic gear broke off - cubes not getting kicked out

  • Customer: Laurence from Middleton, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 21 of 22 people found this instruction helpful
removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)

Frige Door Wouldn't Stay Closed, Would open when freezer door was closed.

  • Customer: Michael from Las Vegas, NV
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 22 of 25 people found this instruction helpful
Parts arrived at 2:30PM.

Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.

Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)

I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)

I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.

I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.

You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.

I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.

Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.

Done by 3:00PM.

Refrigerator was clicking from underneath and not cooling or freezing.

  • Customer: Anne from Middletown, NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 22 of 26 people found this instruction helpful
First I turned off my refrigerator, called for service, and had the problem diagnosed as a bad start relay. The repairman checked the compressor to see if it too was bad. The compressor was fine so I ordered the part I needed from PartSelect. After receiving the new start relay and overload from PartSelect, I unplugged the refrigerator, pulled it out and removed the screws from the lower back panel with the socket set and screwdriver. I removed the white self contained start relay box from the compressor by gently prying it off with a flat edge screw driver. I carefully disconnected the red and white wires from the broken start relay with pliers and followed the step by step directions that came with the replacement parts (the start relay and overload were separate components, not inside a self contained box like the original part). I proceeded to attach each part to the compressor, reconnect the red and white wires, and attach the new cover. I vacuumed out the area around the compressor and the condensor coils, plugged in the refrigerator, and turned it on. It worked immediately. I screwed the back cover on and pushed it back in place. Within 24 hours the ice maker was nearly full and I saved $225 by doing it myself.

water filter needed changed

  • Customer: Gerald from Findlay, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 22 of 26 people found this instruction helpful
Turned the lock knob on the filter and removed. put
lock knob on new filter and installed.

Very user friendly website, would highly recommend to anyone.

The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes

  • Customer: Roger from Sunnyvale, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 24 of 32 people found this instruction helpful
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.

Ice maker would only deliver crushed ice not cube's

  • Customer: MICHAEL from NORTH PORT, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 28 of 44 people found this instruction helpful
Switched Electric breaker to off. Removed all food and ice cube tray from freezer. Remove 4 screws on soleniod cover in rear of freezer. Removed two screws, two elec connectors from old soleniod and removed. Installed new soleniod. Reinstalled elec connectors and screws, ice cube tray and food. Turned breaker on . Ice maker worked properly.

Ice Dispenser won't eject ice cubes

  • Customer: Richard from Lynchburg, VA
  • Difficulty: Really Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 26 of 38 people found this instruction helpful
I assumed the motor had burned out. I removed the 4 hex-head screws to remove the bracket holding the motor. I had to squeeze the electrical fitting to the motor located in the right rear of the compartment in order to electrically disconnect the motor, since the lower part of the fitting has a latch that prevents its easy removal. Then I could insert a vice grips on the shaft and on the coupling in order to (reverse) unscrew the coupling from the motor. I initially received the wrong replacement motor, but when the correct one arrived, it installed on the mounting bracket easily and I reinstalled the bracket with motor easily. It turns out a new motor did NOT fix the problem, so I'm not sure what to do now.

The filter needed to be replaced

  • Customer: Eva from Arlington, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 23 of 30 people found this instruction helpful
Removed the old filter (it screws out) an put the new one in!

Water dispenser not working, Ice dispenser chute icing up

  • Customer: Jeff from Parchment, MI
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 22 of 27 people found this instruction helpful
I removed the outer ice/water dispenser cover following directions I found on-line (push down and gently pry out at the bottom). I then removed several nut-head screws which were holding a plastic plate which had the door light and electric control wiring mounted in it. Behind that I found a broken tab on the Control Bracket which was why my water dispencer was not working and I found the chute door for the ice maker was chewed up which allowed warm air into the chute and was causing my ice build up problem. Replacing the Control Bracket was easy. Just note how things come apart. Putting the chute door in was a little more complicated, but again, note how things come apart and you should not have a problem putting it back together.

auger or ice crusher in ice container was broken an wouldn't dispense ice

  • Customer: Willis from Belleview, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 23 of 30 people found this instruction helpful
nothing to repair, simply removed the old ice container and auger from the freezer and replaced with it with the new one.

the original auger was plastic and broke

  • Customer: scott from Cocoa, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 21 of 24 people found this instruction helpful
Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you

Ice maker mold was cracked and leaking water into the bin which then froze all the cubes together.

  • Customer: George from Cottage Grove, MN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 20 of 22 people found this instruction helpful
I removed the ice maker assembly from the freezer compartment (four nuts/ nut driver) and unplugged the wire harness. I discovered the nature of the problem and I went on the Internet to look for replacement parts expecting I'd have to buy the entire ice maker. When I found PartSelect.com I looked through the pictures of the parts available for my ice maker. I found the correct part quickly and easily. And having an acurate photo on the site, I was able to match all the key features of the mold I had with the one on the screen. I ordered the part, and installed it the day it arrived with just a Phillips screwdriver and a nut driver. It functions perfectly.
All Instructions for the KSRB25FHSS02
76-90 of 1,488