Models > KSRB25FHSS02 > Instructions

KSRB25FHSS02 KitchenAid Refrigerator - Instructions

All installation instructions for KSRB25FHSS02 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KSRB25FHSS02
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The filter needed to be replaced

  • Customer: Eva from Arlington TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 21 of 27 people found this instruction helpful
Removed the old filter (it screws out) an put the new one in!

water filter cap broke when extracting old filter

  • Customer: John from North Andover MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 19 of 22 people found this instruction helpful
ordered new filter cap, installed on new filter and reinstalled in refrigerator

Refrigerator was clicking from underneath and not cooling or freezing.

  • Customer: Anne from Middletown NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 19 of 23 people found this instruction helpful
First I turned off my refrigerator, called for service, and had the problem diagnosed as a bad start relay. The repairman checked the compressor to see if it too was bad. The compressor was fine so I ordered the part I needed from PartSelect. After receiving the new start relay and overload from PartSelect, I unplugged the refrigerator, pulled it out and removed the screws from the lower back panel with the socket set and screwdriver. I removed the white self contained start relay box from the compressor by gently prying it off with a flat edge screw driver. I carefully disconnected the red and white wires from the broken start relay with pliers and followed the step by step directions that came with the replacement parts (the start relay and overload were separate components, not inside a self contained box like the original part). I proceeded to attach each part to the compressor, reconnect the red and white wires, and attach the new cover. I vacuumed out the area around the compressor and the condensor coils, plugged in the refrigerator, and turned it on. It worked immediately. I screwed the back cover on and pushed it back in place. Within 24 hours the ice maker was nearly full and I saved $225 by doing it myself.

motor coupling weld broken

  • Customer: HAROLD from SPRING HOPE NC
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 18 of 20 people found this instruction helpful
Removed four screws from ice maker motor/light support.Then unplugged electrical plug from side of freezer.Used two slip joint pliers to remove coupler from motor shaft. installed new coupler to shaft hand tight as will tighten as motor is run.Then reversed tear down order.
Ice dispenser works better than when we first got the refrigerator

Ice Dispenser won't eject ice cubes

  • Customer: Richard from Lynchburg VA
  • Difficulty: Really easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 22 of 32 people found this instruction helpful
I assumed the motor had burned out. I removed the 4 hex-head screws to remove the bracket holding the motor. I had to squeeze the electrical fitting to the motor located in the right rear of the compartment in order to electrically disconnect the motor, since the lower part of the fitting has a latch that prevents its easy removal. Then I could insert a vice grips on the shaft and on the coupling in order to (reverse) unscrew the coupling from the motor. I initially received the wrong replacement motor, but when the correct one arrived, it installed on the mounting bracket easily and I reinstalled the bracket with motor easily. It turns out a new motor did NOT fix the problem, so I'm not sure what to do now.

The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes

  • Customer: Roger from Sunnyvale CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 19 of 24 people found this instruction helpful
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.

Frige Door Wouldn't Stay Closed, Would open when freezer door was closed.

  • Customer: Michael from Las Vegas NV
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 17 of 18 people found this instruction helpful
Parts arrived at 2:30PM.

Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.

Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)

I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)

I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.

I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.

You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.

I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.

Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.

Done by 3:00PM.

ice would not fall from ice maker

  • Customer: Greg from Cary NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 20 of 28 people found this instruction helpful
I ran all the ice maker module tests that I could find online, I tried cleaning the contacts inside the ice maker control module, nothing worked...so I finally decided to purchase a new control module. I had already had the module out and taken apart a few times, so the new one was very easy to install. Just removed the entire icemaker from the fridge, removed a few screws, took off the old module, put on the new one, replaced the screws, re-installed the icemaker in the fridge (it just slides in and out similar to a shelf). And 30 minutes later I heard the first batch of ice cubes drop! And by morning the bucket was nearly full. After two weeks of no ice and trying to fix it myself - the family was glad to have ice again (it was July in NC!). In retrospect, I should have followed the advice I found online and ordered the new part sooner and saved all of those frustrating hours of trying to "fix" the part myself.

The icemaker stopped filling the ice tray to make ice.

  • Customer: shannon from sierra vista AZ
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 18 of 22 people found this instruction helpful
I checked the fuses and hoses in the back of the refrigerator to make sure water WAS in fact getting to the front of the fridge. Since the water through the front door worked fine, I had to check the water tube running to the ice maker. It was fine and water was waiting to go somewhere! I decided to pull the icemaker out of the fridge to see what I could fine. Once it was out, I took the ICEMAKER CONTROL AND MOTOR ASSEMBLY off (that's the side part with the dial on it). Only 3 screws to take that off, and it was EASY to see what was wrong once I took that off. There was a connection that was obviously bad (looked almost like it had burned out). My thought was that it was obvious what part was bad, what would it hurt for me to try to fix it myself? When I got online to find the part, PartSelect was the only one that I found that had the EXACT part that I needed, and lucky for me, there were multiple pictures of multiple angles of the part so I could compare and make sure I had the right one!! The part with shipping cost less than the cost of a repair tech to even come out and look at the fridge. Then add the cost of the part and labor if I had the repair tech fix it...I probably saved about $250!!!!

The outer cap came off and could not turn it.

  • Customer: Dennis from Chocowinity NC
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required:
  • 17 of 19 people found this instruction helpful
Used pliers to help turn knob 1/4 turn to left removed filter; replaced with new filter.
Probably need new outer cap.

Over flowing Icemaker

  • Customer: Thomas from Flower Mound TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 18 of 23 people found this instruction helpful
Ice Maker would seem like it was the valve was leaking and Ice would build up at the rear of tray.
After listening to it cycle, (drop ice and fill) valve would open up again about 20 minutes later.
Over flowed and iceberg would form at rear.
Replaced icemaker unit and works fine now.

Filter Housing Unit Leaking

  • Customer: John from Vernon CT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 19 of 26 people found this instruction helpful
It was simply a matter of removing the old filter housing unit by unscrewing 3 screws and unplugging the two water tubes. After re-insterting the water tubing and securing the housing unit "VOILA" good as new..It really was easy..

ice maker did not make ice

  • Customer: DAVID from TINLEY PARK IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 21 of 32 people found this instruction helpful
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.

Water running out of cold water in freezer door

  • Customer: Jackie from Niota TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 18 of 23 people found this instruction helpful
took back of refrigerator, removed water lines, removed electrical connections. removed 2 screws holding water valve, replaced water valve, replaced electrical connection, replaced water lines. Put back on refrigerator. Tested water on freezer door. Didn't work, had to take refrigerator back off again and check the electrical. I didn't get one of the connection put on securely, Put back on refrigerator, check water on freezer door. It worked. Make sure the electrical connection are connected this will sav you about 10 minutes of repair time

the original auger was plastic and broke

  • Customer: scott from Cocoa FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 17 of 20 people found this instruction helpful
Pretty easy to replace..just take your time with the ice crusher but the teeth are labeled a..b..and c. This auger is steel so I should have no problems with this breaking. I received this item less than 24 hrs after I ordered it! On Christmas eve...Thanks to all of you
All Instructions for the KSRB25FHSS02
76-90 of 1,488