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Models > HSS25GFPJWW > Instructions

HSS25GFPJWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25GFPJWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25GFPJWW
31-45 of 1,609
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.

  • Customer: Gerald from Benicia, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 61 of 79 people found this instruction helpful
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.

Our refrigerator stops delivering ice both crushed and cube. The ice bin was full. I first thought the delivery motor was bad and then the water dispenser in the door stopped delivery. Decided at that point it was either the door panel swith board, cable or the main circuit board on the back of t

  • Customer: david from colleyville, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 55 of 61 people found this instruction helpful
After further diagnosis decided the main circuit board was the likely culprit. Ordered a new one from PartSelect. It came in 2 days and took less than 30 minutes to install. Unplugged the refrig. Removed the old board cover with a nut driver. Removed the wiring cables (note their location on the board) and also there were a couple of cable plugs on my refrig that were not not hooked to anything on the board. Snapped the old board out and the new board in. Reinstalled the cables and then the board cover. Plugged the refrig in and back in business. PartSelect is a great website! The speed of delivery and available information just saved me $500 to $600 from a appliance repair shop.

Plastic piece on front of ice bucket auger cracked an broke off

  • Customer: Gunars from Arlington, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 59 of 77 people found this instruction helpful
I just pulled the old Ice bucket assembly out and replaced it with the new one. Couldn't get any easier.

The evaporator fan motor stopped running, freezer was warmer than normal

  • Customer: David from Romeo, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers
  • 55 of 71 people found this instruction helpful
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.

refrigerator/freezer defrosting completely for no reason

  • Customer: John from Yucca Valley, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 46 of 48 people found this instruction helpful
Unplugged refrigerator and used a screwdriver to remove access panel on rear of refrigerator to expose "mother board". Unplugged connectors (6 total) and using needle nose pliers released two retainers to remove mother board. Installed new mother board snapping it onto the two retainers and plugged the connectors onto the new mother board. Plugged refrigerator into outlet, refrigerator came back on, automatically reset it's temperature settings and has been working fine since. Total time, less than 15 minutes. Money saved, hundreds of dollars!

Replaced the cracked plastic ice auger

  • Customer: Michael from Greenbelt, MD
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers
  • 53 of 69 people found this instruction helpful
Removed the ice bucket assembly and attempted to dismantle and re-assemble it the same as new
after replacing the auger. I wish the part was shipped with replacement instructions because a simple job turned into a major headache for me because of the following:
1) I did not realize that the the nylon nut at the end of the auger rod assembly has a reverse thread. By the time I had it removed using vice-grip pliers and a bench vice.....the nut threads were stripped.
2) When removing the nylon washers, spacers, metal cutters from the old auger rod, I grabbed the entire grouping hoping to drop them on the new auger rod as a group. While doing so, the pieces slipped out of my hand and It was very difficult to find the correct order of configuration even with the on-line parts photo. I would recommend that you number each part before removing them from the rod because there is only 1 way all of these pieces can be re-assembled to work as designed.

Recessed door on ice dispenser would stay open causing the freezer to frost up

  • Customer: Turcotte's Housing Service, In from Newmarket, NH
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 55 of 76 people found this instruction helpful
I inserted the tip of a very small screwdriver from a eye glass repair kit into the three small holes under the panel near where the ice is dispensed. I never would have known about this simple procedure if it wasn't for the feedback you post from your parts cumtomers. Once I did this the front panel with the buttons on it poped off and it was just a matter of removing a few screws at that point. The wires from the new solenoid easily plugged into the board on the front panel. I would recommend changing the screws at the same time. The old one's worked but they were rusty. I feel the solenoid was my only problem but I changed all the parts in between the dispenser door and the solenoid just to be sure.

Clicking noice from the motherboard

  • Customer: John from Greer, SC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 45 of 47 people found this instruction helpful
After advise from the expert, he was adamant the motherboard was the (via symptoms)problem. After receiving the replacement board (via FEDEX), I followed the easy to understand instructions. I did number the electrical plugs and mapped the connections on paper. The key to the rapid fix was to carefully read all of the instructions to verify which (if any) wires needed elimination, which in my case was none. I will definitely use this service in the future as the expense was affordable and after research, I estimate a savings between 55% to 60%.

broken ice maker part

  • Customer: Laura Beth from Mandeville, LA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 53 of 72 people found this instruction helpful
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple

Ice maker stopped working

  • Customer: Dan from West Bloomfield, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 50 of 63 people found this instruction helpful
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.

Bad Ice Auger Motor

  • Customer: Mark A. from Port Byron, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers
  • 48 of 58 people found this instruction helpful
Things I learned...remove only the two far left screws and one far right screw from the ice auger motor mounting plate. Disconnect both wiring harness connectors. With the assembly removed from the freezer, you'll need to get the motor seperated from the drive mechanism (fork). This was the most difficult part of the repair. The reason is that the fork (which is reverse threaded) cannot be unthreaded independantly of the motor shaft (ie. they both turn together). Locking pliers on the shaft only stripped metal from the shaft and did not supply enough torque to remove the fork. The way I finally did it was to take the old motor partially apart, then lock the gear case (keeping the shaft from rotating) with the motor's own splined internal rotor shaft. Once I finally got the fork apart from the motor shaft, swapping out motors was simple. You'll need to put the old plastic glove on the new motor to keep it dry. Also, the replacement motor I got from partselect.com did not come with threaded mounting bolt holes. Therefore, I had to use slightly larger self tapping screws I got from the hardware store. I also used locking washers as the assembly is subject to vibration.

Refrigerator had a blown Overload PTC

  • Customer: Paul from Stillwater, MN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 51 of 68 people found this instruction helpful
I indered the right part. The hardest aspect of the repair was finding any information about what wire to attach where. There is one orange and one black wire that goes into the PTC from the fridge.
After speaking with an appliance expert at a local appliance store (not where I bought the part) they helped me out.
Next time, I would just pay the extra money to buy the part from a local store because Parts Select had absolutely zero information about which wire went where.
So, all things ended well. FYI Overload PTC units have two wires that come from the refrigerator, but it does not matter which wire connects with either of the two connection points on the PTC. It took me hours of research to find that out. The Overload PTC connects to the frig with a 3 prong connection. That part is very simple.

Ice buildup in the door of freezer

  • Customer: Walt from Alabaster, AL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 52 of 71 people found this instruction helpful
Pulled the ice/water control panel off using the three holes under the lip. Pops off pretty easy. Next came 4 screws holding the chute for the ice. Two bottom screws were very rusty, top two look brand new. Watch the wires. Replace the solenoid assembly by unplugging wires leading to the board, then removed the plunger over the top of the hook on the far right. Went ahead and replaced the dispenser door assembly or flapper. Plugged refridge back in and pressed the ice dispenser handle and listened for the solenoid to cycle. Perfect. There is a little delay before you hear the flapper fall into place. Saving rest of parts just in case they are needed next time.Thanks to everyone who wrote in to show how easy it would be. No telling how much a repairman would have charged me.

Fan motor making noise due to broken fan blade

  • Customer: James from Gainesville, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 54 of 79 people found this instruction helpful
1) Unplugged fridge and removed cover over light in freezer.
2)Removed screws holding cover over motor.
3) Removed screws on bracket holding motor in place.
4) Un plugged motor and used razor blade to cut grommet holding wires in place.
5) Plugged in new motor and routed wires through grommet. Then used zip ties to hold grommet together.
5) Re-attached motor bracket and installed new fan.
6) Reinstalled cover over motor.

Ice maker failure due to chunks of ice building up in tray

  • Customer: Terrence from Escalon, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 50 of 68 people found this instruction helpful
My problem began with having to replace the auger due to damage (broken blade). Unknown at that time the unit was having a defrost cycle issue. Once auger was repaired, then the motor to auger failed. Once repaired the GE unit then began shutting down without warning. Mother board replaced. All was fine for two weeks then noticed odd performance by ice-maker (chunks of Ice again)and frozen package containers showing signs of dampness and then refreezing. Read through the Parts Select web site to see what other users may have had gone wrong with their GE's and what the parts overview section may reveal for me. Found that the defrost thermo and temp-sensor controlled defrost functions. The parts were cheap, $20.00 for the pair so I replaced them both since they are both located next to one another in the freezer compartment. The repair video furnished on the P/S web was great and very accurate. The entire job only took about an hour. The repair video indicated using wire-nuts and electircal tape Instead, I chose to solder the wires and use shrink-tubing to provide the moisture barrier. PartSelect folks are great not only for their parts pricing but also for the informative videos. The GE works better than ever
All Instructions for the HSS25GFPJWW
31-45 of 1,609